3 Stars Hotels in Chiapas, Mexico

It is a place with excellent service and has a Buffette service and a restaurant with a very wide timeline. the internet for connect**** has a high speed so it is not encouraged as in most hotels is a good place in Tapachula, as his slogan says his house in Tapachula

Un hotel limpio, cómodo y bien ubicado.

The hotel is super well located two squares from the Marimba Park and half squares from the main Avenue, the attention of its reception staff is very pleasant, the Wi-Fi is excellent and the hot water is wonderful, The breakfast you give is limited but with very good taste, I really recommend them.

Cuando me retiraba entregue las llaves de la habitación 09, me dijeron que checarían el interior de la habitación y si podía esperar, a lo que accedí y tomé asiento. Posteriormente una señorita del turno matutino, me dijo que hacía falta un tapete de baño y que si podían revisar mi maleta, a lo cual al principio si me molestó porque sé que no llevaba nada. Revisaron mi maleta ella y un encargado de la limpieza, no conformes de ver qué no había nada en mi mochila insistían que regresara el tapete. A lo cual ya tuve que exaltarme y decirles que no tenía ningún tapete, aún así el de limpieza intento abrir un cierre donde solo entran identificaciones y dinero, fue donde le dije que no se les ocurriera abrir ahí, porque llevaba mi dinero solamente. Posteriormente, solo me dijo una persona de sexo masculino, que se encontraba en recepción que me retirara. La verdad muy muy molesto les dije que era última vez que me hospedo ahí. Se me hace de mal gusto, que me incriminen de esa forma y frente a todos en el lobby; ya que deberían tener protocolos para hacerlo, no de esta forma tan denigrante y prepotente, ya que solo demuestran la ineptitud de su personal y falta de profesionalismo.

The room was very good, but if there were things to improve. We weren't left any towel on the first day, the second did not leave the towel on the foot. The room for breakfast in some hours is not enough. The bathroom steam extractor doesn't serve. These are things I haven't had any problem in other times and now yes.

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

The hotel has a large and clean room, a refrigerator with a variety of beers at 35 pesos (1,5 euros) and a very pleasant terrace to eat them. The hotel is very comfortable and very comfortable. The hotel is very comfortable and very comfortable. They made us charge of the room without notice and without requiring any signature on the booking card, which made us a commission from our bank. It is not recommended to contract breakfast, together with the room, because they understand two continental breakfast cookies, butter, marmelade, fruit and coffee; if you want something more, you have a surcharge. They offered us apart some eggs for 35 pesos (€1.5), but the next day they told us that they were 50 pesos (2.1 euros), better request the letter at the moment. On your website they indicate that for more than 2 nights of accommodation the transfer to the airport is free; we have asked you several times for weeks and we have not received answer until the day before traveling, so we had already contracted the transportation with another agency.

Excelente atención de los colaboradores de este hotel

Un hotel limpio, cómodo y bien ubicado.

The hotel is super well located two squares from the Marimba Park and half squares from the main Avenue, the attention of its reception staff is very pleasant, the Wi-Fi is excellent and the hot water is wonderful, The breakfast you give is limited but with very good taste, I really recommend them.

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

The hotel has a large and clean room, a refrigerator with a variety of beers at 35 pesos (1,5 euros) and a very pleasant terrace to eat them. The hotel is very comfortable and very comfortable. The hotel is very comfortable and very comfortable. They made us charge of the room without notice and without requiring any signature on the booking card, which made us a commission from our bank. It is not recommended to contract breakfast, together with the room, because they understand two continental breakfast cookies, butter, marmelade, fruit and coffee; if you want something more, you have a surcharge. They offered us apart some eggs for 35 pesos (€1.5), but the next day they told us that they were 50 pesos (2.1 euros), better request the letter at the moment. On your website they indicate that for more than 2 nights of accommodation the transfer to the airport is free; we have asked you several times for weeks and we have not received answer until the day before traveling, so we had already contracted the transportation with another agency.

Overall a not so satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor is there any noise isolation. The sheets smelled really nicely and it looked inviting. Looked! I found a spider,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn't existent and it shows. Nor is pest control. Glad the scorpions and serpents avoided me...just joking.maybe...The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with another huge building next to this one. Bed factory I am normally fleeing from...The view was terrible at a wall although being diamond elite ihg. So this was their upgrade? I got my reasons I don't frequent holiday inns much. And I was right again. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don't have batteries) ... the guy to,d me literally he wasn't feeling like being sent over to the mall buying new ones so he returned with a new safety box later. What a hotel! The rest wasn't much better...it's like traveling back to 1975, apparently nothing ever changed there since then. The restaurant looked awful with its lights that would be more appropriate for lighting up an airport hangar or an international border crossing than a place where you eat but ok... their strange waiters that got so much more to do on their cellphones than caring for guests. No tip for you! There are hotels that shoul ho torn and flattened just to make space for an exciting new parking lot. Would I return to this one? Definitely never !

There is no hot water in the rooms, and they don't warn you until you are half-bath you realize, the receptionists without the ability to give solutions, they commented that I saw another room of other people to bath there The hotel was very comfortable and the hotel was very comfortable and very comfortable. It is not 3 stars, it is a bad place because the hotel is beautiful, the bad administration.

Everything was very good, just didn't like it no longer includes breakfast as before they changed the hotel name

Too loud. Windows go inside hotel

It is a place with excellent service and has a Buffette service and a restaurant with a very wide timeline. the internet for connect**** has a high speed so it is not encouraged as in most hotels is a good place in Tapachula, as his slogan says his house in Tapachula

Cuando me retiraba entregue las llaves de la habitación 09, me dijeron que checarían el interior de la habitación y si podía esperar, a lo que accedí y tomé asiento. Posteriormente una señorita del turno matutino, me dijo que hacía falta un tapete de baño y que si podían revisar mi maleta, a lo cual al principio si me molestó porque sé que no llevaba nada. Revisaron mi maleta ella y un encargado de la limpieza, no conformes de ver qué no había nada en mi mochila insistían que regresara el tapete. A lo cual ya tuve que exaltarme y decirles que no tenía ningún tapete, aún así el de limpieza intento abrir un cierre donde solo entran identificaciones y dinero, fue donde le dije que no se les ocurriera abrir ahí, porque llevaba mi dinero solamente. Posteriormente, solo me dijo una persona de sexo masculino, que se encontraba en recepción que me retirara. La verdad muy muy molesto les dije que era última vez que me hospedo ahí. Se me hace de mal gusto, que me incriminen de esa forma y frente a todos en el lobby; ya que deberían tener protocolos para hacerlo, no de esta forma tan denigrante y prepotente, ya que solo demuestran la ineptitud de su personal y falta de profesionalismo.

The room was very good, but if there were things to improve. We weren't left any towel on the first day, the second did not leave the towel on the foot. The room for breakfast in some hours is not enough. The bathroom steam extractor doesn't serve. These are things I haven't had any problem in other times and now yes.

The hotel environment is very good, the room has a separate small back garden, the pool is also great, but the layout of the room is a bit old, the board is behind the bedside table, you need to move the bedside table forward to plug in and charge. The room is large, the living is very comfortable, the overall is still very good.

Wi-Fi needs to go to the bathroom to sit on the toilet, the mobile phone signal is also, the bed is probably equipped with a signal shield! Fat ** at the front desk is a *** , you will give you a broken single room, be sure to confirm whether the room type you set is the same as the room type she gave you! It's simply a fooled pass! Room facilities are OK, the doorman is very friendly!

The staff's attention is very good, the price-quality ratio is equal, I understand they are being re-designed and so some small details in the facilities, for all the rest, I just like to congratulate them, definitely my favorite hotel in this destination, I recommend it

It's annoying not to smoke

It is a hotel with all the attention, I made one feel comfortable and reliable, both people with excellent attention to each one, Very grateful and satisfied all the time I was in the hotel ...

Excelente atención de los colaboradores de este hotel

The place is nice. If you are not 100% an animal lover, I do not recommend it. There are several not very nice animals hanging around the hotel. And there is a lot of noise at night, the rooms have quite a few insects, such as ants, those that don't bite but climb on your things or clothes. I would recommend the place to fumigate the rooms, out there they have a pretty nice Alberta area. To leave the hotel you have to order a taxi or arrive by car.

Unfortunately, declining points due to insupportable hard mattresses and kitchens, rooms inpersonal and naked, view from the window on mask wire oven ..... Pool small and nice, few beds available. Restaurant overview, friendly but over-required staff .....es gives beer .... and then don't much, Eat fad .... For 1-2 nights but ok.

Qu'il y a t'il de plus fantastique que d'arriver dans notre hôtel cerné par des cris de singes hurleurs et survolés par vols de arras rouges (guacamays escarlates) en bonne voie d'extinction par ce cher être humain. Très bel hôtel avec quelques symptômes tout de même de la difficulté d'entretenir de si grand édifices. Agréablement bien situé à 5 min en voiture du centre de Palenque au calme. Chambre confort lit king size, clim, TV, wifi, 2 belles piscines et services restaurant/petit déjeuner . Personnel très sympathique. Bon rapport qualité-prix. Je recommande++

Very restful. Great beds, sheets, pillows, hot water, towels, complimentary water/shampoo/etc. I travel quite a bit, but I know many do not. For the neophyte/uneasy traveler I'd say, ”You'll be very comfortable here.” Very easy access to the Palenque ruins. The AC works great. Staff has been wonderful. We had a minor problem and it was addressed immediately. It really is a nice place to stay (and it has it's own restaurant). I believe I need to be mindful of my fellow travelers priorities and say that I found the pool a disappointment. It's very nice in location/construction, but my observation on this trip has been that ALL the hotels I've stay edat use their pool filters only part of the day. I regret that this pool is so cloudy that (I think) a good 'shock' treatment is in order as well as a thorough cleaning.