3-Star Hotels in Otago, New Zealand

Room facilities: The triple room was a bit small, and the window on the first floor didn't get much natural light (it faced a wall). We found some dander and hair on the beds, though not a lot. Service attitude: The staff at check-in were very friendly. The hotel is spread out like a 'resort' with many buildings. Staff marked our room location on a map and showed us how to get there (it wasn't far, just a short walk of a few dozen seconds). Both check-in and check-out were very convenient. Hotel location: You have to walk up a small slope to get to the hotel, but it's not too tiring. The overall location is good (very close to the skyline) and it's very quiet. It's also not far from the town.

The hotel environment is quite good. Each room comes with a dedicated parking space, which is great for families. The rooms are spacious, clean, and tidy. The kitchen equipment is limited and quite basic. I highly recommend the breakfast place right outside the hotel, Pembroke Pâtisserie – it's absolutely delicious!

It's alright, about a 10-minute drive from where you can see the penguins. The only downside is that the kitchen utensils are a bit sparse – not even a single knife, just one pair of scissors. I'd suggest the hotel at least provides a knife set. Also, there were only two hangers, which wasn't enough. The bed was quite comfortable. The water pressure was very low, so I didn't even bother showering that day.

the room was clean but quite cramped - lots of clutter in the kitchen and things were not labelled. perhaps if solo you could put up with it but with a small group it is not as tolerable.

One of the best hotels of our stay, a extraordinary apartment and space a fabulous location. What probably does it dessert is that the check in is made in autonomy and that it is not warned when booking but well organized with your key and your name in a safe box in any case until the time of opening of the booking. The hotel is open up to 18:00, there seems to be a Reception on the first floor, but we haven't seen anyone, you are answered by the phone if necessary . , However, forget the Parking which is a priori always full (it is easy to park around and not cheap) but beyond these last details, you can go closed your eyes, it's an excellent price quality ratio!

This was my second time staying here, and it was just as good as the first. The chalet was different from my previous stay, but the quality remained excellent—clean, comfortable, and well-maintained. The experience was just as enjoyable, proving that this place is consistently reliable. Will definitely return again!

The hotel itself is a bit dated, but the room condition was acceptable. However, on the day we checked in, we found that the trash from the previous guest hadn't been emptied, and some of their belongings were still in the room. The hotel charges an additional $25 for parking, but street parking is free after 6 PM. The complimentary breakfast had very limited options and the food was quite salty.

There are independent cabins, high privacy, spacious places, and easy to get to the lake. Facilities need to be improved, kitchen utensils are not provided in the kitchen, and hot water baths have to be paid for. In terms of service, sometimes customers are not taken into account, and the toilet is cleaned before the check out time, which is very inconvenient for customers in need.

Parking space is very limited, stop opposite the hotel roadside, need to walk a long way, the bathroom in the room is hot when cold, the restaurant is not much dining, it is good to sit outdoor dining, thank you for being arranged to stay in the lower bunk, because it is very late to stay, overall it is OK

Really nice looking room and a very good price performance ratio. And you even get a complimentary drink. Room was nice and warm upon arrival. I didnt really understand the self checkin for a second, cause i didnt know the rooms were directly at the parkinglot, where the whiteboards and the name are written. Really easy and useful for a fast checkin and checkout. I would stay there again.