3-Star Hotels in Arizona, United States

Location: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon. Cleanliness: Good. Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities. Facilities: Full, with swiming pool is a plus for kids. Pretty a nice stay, would recommend for new stays.

Great stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!

Very friendly and helpful staff that went above and beyond to take care of my family. Thank you.

The hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.

Alot of questions. Garbage outside my room. Bathroom window would not open. Nearly broken loose toliet paper holder. For 200.00 usd a night ya think things were repaired. Also maybe a water leak in ceiling and a plugged shower drain. Gross. The lodge food was terrible. And all the good looking food was sold in the bar area in a different menu. Terrible marketing. The room in general was just ok. Over priced.

Very interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.

Very new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!

Great Location and Perks, but Where is the Staff? I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel. The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout. The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them. It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed. Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.

The most beautiful thing was breakfast. We compared with other hotels which are we stayed before. They had just cereals. In this hotel there were boiled eggs, muffins, waffles, yoghurt, oatmeal, cream cheese, cereal... Location was really far from airport because we dont have any car. If you have car, it is ok. Last thing is cleaning. I disappointed because of this view. Sheets and pillows were really dirty.

Charming Nostalgic Vibes and Excellent Staffing I had a wonderful stay here and was particularly impressed by how well-managed the property is. The check-in counter was appropriately staffed, and the friendly team made the process seamless. Since the hotel is quite large, the staff provided a map of the vicinity and very clear instructions on how to reach our room. Even though our room was located quite a distance from the reception, we had no trouble finding our way. Parking was consistently busy, but despite the high volume of cars, we were always able to find an available spot without much stress. We absolutely loved the room! it has a beautiful nostalgic feel that manages to feel classic rather than ”old.” It was spotlessly clean, the beds were very comfortable, and the bathroom was huge. We didn't utilize the balcony since it faced the parking lot, but I imagine it would be lovely to crack open for some fresh air during the summer. One minor disappointment was the amenities. They provide Salt & Stone products, which we love, but unfortunately, the shower and bath gel hadn't been topped up prior to our check-in. It was a shame we didn't get to use them, but it didn't overshadow an otherwise great stay. Overall: A great blend of character and efficiency. I’d definitely stay here again!