2 Stars Hotels in West Kalimantan, Indonesia

I choose this hotel for a bathtube. I never expected the very unpleasant and offensive experience from Merpati Hotel Pontianak. I stay with them for two nights. They were not offering us an help to take our luggage to our room. Since there is no elevator and they put us in 3rd floor, I think it best to offer your guest some help. The room was dirty, the floor was cover by dust and the bed linen is full of spots also holes from cigarette ashes. The bathroom condition was not that far from the room itself. The sink leaking and the water was green. The breakfast had no many of choices, only rice, chicken something and fried noodle. All the food was greasy. I don't took my second day breakfast and choosing order some nasi padang from outside. I cannot imagine how I survived. The unpleasant moment is not over yet. At the last night, we were so hungry and want to order some food. No one picked up the phone like they were not put the right way the phone to avoid the call. So we call the reception to having information about the restaurant open hour, they said they didn't know anything about it. As I remember, the front office is just next of the restaurant and they work for the same hotel I guess. So they suggested us to go down and order by ourselves. I went to the front office to check for the second time that the restaurant still open and some old guy just putting his finger to the restaurant. That was rude number one. The rudeness is not over yet, some old lady with a green hijab and big glasses take my order. When I asked her about the Nasi Goreng Merpati, she only answer me as it is a fried rice. For godsake I know what it is. I asked for a tailored menu and she only shaken her head. I assume she cannot speaks Bahasa Indonesia. For your information they charged 30K IDR for greasy and tasteless fried rice. In the next day, someone from the front office called us and asked us to check out rudely and not offering to take our luggage down. I couldn't stand their rudeness anymore so I thrown away my key card to last night rude lady's face and hopping the hotel just close for business.

Not bad lahh

Ok clean comfortable and friendly owner

For many Times always this hotel for bisnis trip. Location middle of town, you can get everything for best service in this area. 🤘🤘

It’s pleasant and comfy room. Not really crowded. The receptionist is also nice. The toilet is not really clean.

It's cool, cleanliness, etc., the location is also very good, it's patent

Kamar Luas, Bersih dan tenang. Sayang belum ada lift buat bawa barang banyak 😁

Very impressive and very facilitated me in business/work trip as it is strategic in the middle of the city thank you trip.com

Ramah

Fantastic little Pod hotel.good new mattresses and bedding in well designed and thought out pods.plenty of showers and toilets and use of kitchen {i made full use of blender}. I loved the little chill out room with cable and playstation {it rains a lot} The girls there are doing a fantastic job and are all lovely people eager to help and please.The owner is also a great guy and loves his signs !!..{as a hotelier, i totally understand why they are needed, but some may think there are too many}. The location is very good.loads of good eateries.even though its on the main road they have sound proofed the rooms well. wifi was good throughout and security is good {huge luggage lockers and small lockers I personally prefer a cold shower in that humidity,but some may miss the hot water {the owner is going to put electric heaters in soon i believe free tea and coffee and plenty of ice trays. free drinking water. Get the girls to order you a Grab/Gojek to/from the station. its only 30 instead of the 150 the taxi mafia demand. Overall view. i loved the place ......5 stars...

I choose this hotel for a bathtube. I never expected the very unpleasant and offensive experience from Merpati Hotel Pontianak. I stay with them for two nights. They were not offering us an help to take our luggage to our room. Since there is no elevator and they put us in 3rd floor, I think it best to offer your guest some help. The room was dirty, the floor was cover by dust and the bed linen is full of spots also holes from cigarette ashes. The bathroom condition was not that far from the room itself. The sink leaking and the water was green. The breakfast had no many of choices, only rice, chicken something and fried noodle. All the food was greasy. I don't took my second day breakfast and choosing order some nasi padang from outside. I cannot imagine how I survived. The unpleasant moment is not over yet. At the last night, we were so hungry and want to order some food. No one picked up the phone like they were not put the right way the phone to avoid the call. So we call the reception to having information about the restaurant open hour, they said they didn't know anything about it. As I remember, the front office is just next of the restaurant and they work for the same hotel I guess. So they suggested us to go down and order by ourselves. I went to the front office to check for the second time that the restaurant still open and some old guy just putting his finger to the restaurant. That was rude number one. The rudeness is not over yet, some old lady with a green hijab and big glasses take my order. When I asked her about the Nasi Goreng Merpati, she only answer me as it is a fried rice. For godsake I know what it is. I asked for a tailored menu and she only shaken her head. I assume she cannot speaks Bahasa Indonesia. For your information they charged 30K IDR for greasy and tasteless fried rice. In the next day, someone from the front office called us and asked us to check out rudely and not offering to take our luggage down. I couldn't stand their rudeness anymore so I thrown away my key card to last night rude lady's face and hopping the hotel just close for business.

Not bad lahh

Ok clean comfortable and friendly owner

For many Times always this hotel for bisnis trip. Location middle of town, you can get everything for best service in this area. 🤘🤘

It’s pleasant and comfy room. Not really crowded. The receptionist is also nice. The toilet is not really clean.

It's cool, cleanliness, etc., the location is also very good, it's patent

Kamar Luas, Bersih dan tenang. Sayang belum ada lift buat bawa barang banyak 😁

Ramah

Fantastic little Pod hotel.good new mattresses and bedding in well designed and thought out pods.plenty of showers and toilets and use of kitchen {i made full use of blender}. I loved the little chill out room with cable and playstation {it rains a lot} The girls there are doing a fantastic job and are all lovely people eager to help and please.The owner is also a great guy and loves his signs !!..{as a hotelier, i totally understand why they are needed, but some may think there are too many}. The location is very good.loads of good eateries.even though its on the main road they have sound proofed the rooms well. wifi was good throughout and security is good {huge luggage lockers and small lockers I personally prefer a cold shower in that humidity,but some may miss the hot water {the owner is going to put electric heaters in soon i believe free tea and coffee and plenty of ice trays. free drinking water. Get the girls to order you a Grab/Gojek to/from the station. its only 30 instead of the 150 the taxi mafia demand. Overall view. i loved the place ......5 stars...

The place is strategic, comfortable, quiet, there's a broken TV remote and no clothes hangers, the rest is satisfying, thanks.

Very impressive and very facilitated me in business/work trip as it is strategic in the middle of the city thank you trip.com

Very impressive and very facilitated me in business/work trip as it is strategic in the middle of the city thank you trip.com