Featured facilities: Pool, Airport pick-up service, Picnic area
Very Good
53 reviews
8.9/10
1 night
From AU$306
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8,6/10
Very Good
AalinatravellingI traveled as a solo female traveler, and unfortunately, only one out of three nights was peaceful. I want to warn others about several management and safety issues I encountered here.
On Trip.com, only mixed dorms were available.The platform lists two types of 6-bed dorms: one explicitly labeled 'Mixed Gender' (which I booked) and another generic '6-Bed Dormitory Room' without any gender indication. Since there was no 'Female-only' option, I assumed these were essentially the same thing. I ended up alone in a room with three men, which felt quite unsafe and intimidating. My sleep was constantly interrupted by loud neighbors and the person in the bunk below me shaking the bed all night
When I requested a move to a female dorm or a more balanced mixed room the next morning, the staff was unhelpful. They claimed they couldn't move me because I hadn't booked through their website, even though female beds were available!! They initially demanded I pay the full price again for the next two nights.
After contacting Trip.com support, the hostel still refused to cooperate. Eventually, a more reasonable receptionist helped resolve the issue peacefully.
On my last night, a large group of school students arrived. They were incredibly loud, and it took over an hour after ”quiet hours” began for teachers and staff to finally calm them down. Be aware of this.
Cleanliness: Rooms are relatively clean.
Self-Service: You must make your own bed, which is very difficult if you are assigned a top bunk.
Extra Costs: Towels are not included and cost 1.9€.
Payment: They are strictly card-only.
Pros: There is free hot water at reception, a luggage room, and the location is conveniently close to the Campo di Marte station.
If you are a solo female traveler, be aware that management might prioritize profit over your safety and comfort :)
MMaria MDAmazing stay. 10 min drive to a parking in the City Center in Florence. Kids loved it, they were tired of hotels, this is a tiny house, lots of families around, camper vans, playground, shop, pool, laundry.
The tiny house is super clean, spotless, probably brand new. Very efficient, well organised. We took a premium one, it is already not large for a family. Spotless linen and towels, all duvets were sealed in a bag, looks dry cleaned, fresh. All tableware, cooking ware and cutlery provided. Air conditioner in both rooms, mosquito nets, proper water pressure and hot water.
Very nice attentive staff. We checking late in the evening, which was a plus for us, we saw a checking queue in the morning it looked very long.
All the best to this place and the team!
MModouletianFacilities: I was quite surprised by how large this hotel is; it has two buildings, a pool, and a gym. However, it's essentially set up like a youth hostel. The room had a balcony, but it was connected to the adjacent room, which meant a lack of privacy.
Environment: It's located by a road, with a bar across the street that stays open quite late. It can get a bit noisy with young people gathering there.
Service: Check-in is after 3 PM, and check-out is at 10 AM. You can't check in early if it's outside these hours, and there's a charge of 3 euros per piece if you want to store your luggage after check-out.
Cleanliness: Generally acceptable! It was cleaned daily.
Florence isn't a large city, so most places are within walking distance. It's very close to the Central Market, which is convenient for grabbing a bite to eat.
CChouqiabainianThe hostel room was spacious, and the atmosphere was lively overall. They even had a heated pool and offered complimentary drinks, though you could only redeem them in the evenings during specific hours. It's a place you could definitely stay for a few days to really soak it all in; otherwise, it'd feel too rushed.
Vvvovo66The front desk staff were super friendly and even said 'thank you' in Chinese, which was a nice touch. The room was quite spacious, and the bed was already made up, which was really convenient. There was plenty of hot water, and the hotel isn't far from the train station, so it was easy to walk over in the evening. The air conditioning worked great, but it can get a bit noisy in the morning due to the street. Overall, though, the price was amazing – really great value for money!
AAnonymous UserThe location is perfect 👍🏻 very close to all the beautiful places in the historic part of the city! Please make sure that you check in online prior arrival to avoid extra charges. It’s easy and takes around 2-3 minutes of your time. The front desk staff speaks English very well. The rooms are spacious with 2 fans for comfortable sleep at night and huge lockers to store your belongings securely (the key provided by check in and it’s included in the price). There are comfortable beds with clean bed sheets and a decent pillow. Bring your own towel though, or you need to pay for one at the front desk. The bathroom is modern but not clean enough to give 5 stars. Also, there is toilet paper but no soap.
As for the kitchen, it’s partially equipped, cooking might be a bit challenging but has a big modern fridge. There is a spacious dine in area and you can enjoy your meal in the garden outside.
Overall, it was a nice stay for me, thank you very much!
GGuest UserThe staff were incredibly helpful and patient, truly outstanding. The water pressure and temperature in the shower were excellent, and the hairdryer was pretty powerful. This Ostello Bello's bar being connected to the accommodation can get a bit noisy, but they provide earplugs which helps. I stayed right above the bar, and while there was some noise, it wasn't too disruptive. And even though there weren't curtains on the beds, it was still fine.
LLiza8486Wonderful apartment, very close to the city center, a 7-minute walk from the train station. The rooms are clean and modern, and there are very few guests. We were provided with an iron, and the room had coffee, a kettle, and tea.
Highly recommended.
GGuest UserA nice little hotel near the Uffizi. I'd like to point out that the breakfasts are excellent for Italy, as they even have boiled eggs. The donuts and coffee are delicious, and you can make your own cornetto in any flavor. There's also a small selection of fresh vegetables, cheese, and cold meats for a sandwich.
The bed is comfortable, there's a refrigerator, and the air conditioning works (both cooling and heating modes are definitely available.)
On the downside: the shower area's design is unclear. Everything flows out of the ”cabin,” mercilessly flooding the entire bathroom. The shower head flows in all directions, so it's unclear which way you should stand to be completely washed. And the damp smell is also not particularly appealing.
FFionFionIt was a very pleasant stay, although I didn't get to spend much time in the hotel as I was just in Florence for one night, breakfast was nice with variety of choices, staff were friendly and can speak English, room was clean, AC was working perfectly, everything including the duomo was in walkable distance (only like 10 mins walk to the duomo).
I had to leave the room key to the reception everytime
I leave the hotel which felt a bit strange at first, however apparently this is a norm there as my brothers who were staying at another hotel at the time had to do the same as well.
Last but not least, you can have a fantastic view of the city at rooftop of hotel, especially nice to see the sunrise!
Will definitely stay here again, highly recommended!
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