front desk crew need improve PR services.
we asking can we cashless payment for the deposit, we do not have cash at that time.
the way she answered for the deposit make us feels annoyed.she told us to pay as fast as we can. mcm la kita nak larii😂 dah bayarrr kot nk tdo situ.
we came there at night n tired ok. she ok je klu nk explain elok2.
I liked this hotel. There is daily cleaning ( which is unusual for budget friendly hotels in Malaysia), water, tea and coffee were refilled every day ( but upon check in I found only sugar and coffee creamer without tea or coffee). There is a kettle and a mini fridge. An iron and ironing board were provided on request. I like that the shower is separated by a glass partition, so the floor doesn't get wet, a hair dryer and toiletries are provided. There is a safe. My room was big but standard rooms are not big, Soundproofing can be improved, I could hear every sound from the corridor. There was a bit of chemical smell in the corridor. There is a 7/11 next door, KFC and Pizza Hut on the opposite side of the road, the central market is nearby. The main landmarks are about 10-15 minutes walk.
The self check-in and check-out was super quick and convenient, much better than the traditional way! The hotel parking lot entrance is in the alley next door, which is more of a back alley, so it'll test your driving skills. There are plenty of free parking spots, but getting luggage in and out isn't very convenient. Street parking nearby requires a separate payment (government-owned spots). The room size was just right.
we were greet with smile although it was 10pm. the hotel is very clean and have a spacious family room. the location is very convenient if you want to stay near to lost world tambun. plenty of parking space and nearby eateries. we will come back again
Very very strategic place to Ipoh tourist places.15 minutes drives only. And the hotel room size is so so big and very comfortable. Love it so much very recommended
Okay hotel, located far away from town but just in front of a big shopping mall where you can find everything and anything. There is also a bus stop nearby where you can take a bus to town.
The room was too small though and the price difference with the double one is small so if you can better book the double one. This one is okay for one or two nights if you don't mind small enclosures.
Facilities are okay for the price.
Our first time checked-in here, and we were satisfied!
Ample parking space, feeling safe and secured. The security guards were friendly and kind. Receptionists also very attentive and took good care of us until check-out. The room were comfy and large , easy to move around. The bed were comfortable, toilet clean.
TV was a bonus, with Netflix and Youtube included, my children was totally happy !
Overall, it was a great stay. Hope the hotel can maintain this condition forever. Love it- 5/5!
The hotel's location near the main business district is incredibly convenient, saving a lot of commute time. The room's soundproofing is excellent, perfect for working on documents and attending conference calls. The front desk staff are responsive, and both check-in and check-out processes are quick. It's a business accommodation worth revisiting.
Good
211 reviews
7.7/10
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8.3/10
Very Good
GGuest UserBooked a room here to stay close to family in the area, and it was exactly what I needed. It’s a straightforward hotel with all the essential amenities. The room was clean, the room service was prompt, and the reception team was exceptionally friendly and helpful. Great choice if you’re looking for a hassle-free, ”basics done right” experience.
AArina AkhirOur first time checked-in here, and we were satisfied!
Ample parking space, feeling safe and secured. The security guards were friendly and kind. Receptionists also very attentive and took good care of us until check-out. The room were comfy and large , easy to move around. The bed were comfortable, toilet clean.
TV was a bonus, with Netflix and Youtube included, my children was totally happy !
Overall, it was a great stay. Hope the hotel can maintain this condition forever. Love it- 5/5!
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