2 Stars Hotels in North Carolina, United States

The service attitude is very good. The room is very clean and large. The public facilities include water dispenser, coffee, tea, pool table and gym. The breakfast in the hotel is also delicious. It is from 6 to 9 on weekdays and from 7 to 10 on holidays.

I won't stay anywhere else. Absolutely awesome help and some of the most comfy beds without the crazy prices. Absolutely complete turn around from where they were. Was surprised to see such a change. I'm telling you if you had a bad stay in the past then give them another chance!!! You won't be disappointed!!

This is an old hotel that is a little banged up around the edges. Details..the female receptionist at checkin was not especially friendly. The room itself was huge. It was pretty clean and everything worked. However be aware that this is central A/C and the windows do not open. The mini fridge has no icemaker. There is a one cup coffeemaker with only two packs provided. One of the sinks was slow to drain. Breakfast is continental from 6am to 9am, hard boiled eggs, small yogurts, bananas, waffles etc. Lobby water and coffee with real half and half was 24/7 (no lids). I did not take the shuttle (note there are somewhat reduced hours) but the rental car terminal is not even a 10 minute drive. There are some fast food places nearby. Plenty of parking although you may or may not find the luggage carts available during peak hours. The elevator is a little slow. No in room safe. Beds good, not noisy inside the room.

OK, clean and tidy. There are too few breakfast options.

There are a lot of stores, and the chain operation is cost-effective, mainly because the price is relatively cheap, the beds are clean and comfortable, the breakfast is not bad, there are meat, fruits and bread, and you can eat more.

Got the Superior King - No Smoking (Smoking is still an option?) and it was fine. The bed was good. My only complaint would be the television. The channel options are plentiful, but there is NO CHANNEL GUIDE! I wanted to watch a football game on Fox, and the desk clerk said ”try Channel 12.” Wrong, it is Channel 12.1, which you can't even enter using the remote. You need to go to Settings ＞ Channels ＞ Edit to see what is available and change channels. Not user-friendly at all. Guest on the floor above me was repeatedly dropping something on the floor at 1 am and then again at 7 am.

A super hotel near the airport? A excellent place for a work trip for if location and nearby shopping

After comparing it, I felt that the price/performance ratio was relatively high, so I booked a room. The specific experience is very good, the room is large, there is a microwave, but there is no hot water kettle. There is hot water and coffee downstairs, available at any time. The breakfast was beyond imagination and rich. Every year when I travel from the north of the United States to Florida, I rest for one night in this part of North Carolina. Will continue to use it in the future. The luggage is all in the car, so it's safe at night. this point is very important.

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

Got the Superior King - No Smoking (Smoking is still an option?) and it was fine. The bed was good. My only complaint would be the television. The channel options are plentiful, but there is NO CHANNEL GUIDE! I wanted to watch a football game on Fox, and the desk clerk said ”try Channel 12.” Wrong, it is Channel 12.1, which you can't even enter using the remote. You need to go to Settings ＞ Channels ＞ Edit to see what is available and change channels. Not user-friendly at all. Guest on the floor above me was repeatedly dropping something on the floor at 1 am and then again at 7 am.

A super hotel near the airport? A excellent place for a work trip for if location and nearby shopping

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

The location is very close to the airport, 10 minutes drive, go to the right for a few minutes to go to the right is the light rail station, directly through the city to the terminal North Carolina State University. The hotel has a small shuttle bus with free pick-up and drop-off, and the front desk informs the time in advance. The black uncle is transferred by car and thanked the airport for a few tips. The shortcoming is that if the comment says that it is a white single plus a thin flannel, it needs to be air-conditioned to open high. It seems that this hotel saved the quilt from wasting electricity and couldn’t understand why. Breakfast is ok. The pictures along the light rail and uptown are not stunned anyway. On the other floor, there is a glass door that leads directly to the outside swimming pool and outside the hotel. The overall room is not as good as the second floor. As for the safe estimation of the democratic countries, everyone is conscious and has no worries.

Facilities were clean on our last stay practicing social distancing and providing hand sanitizer throughout for travelers to keep their hands clean at all times. The location was very convenient to shopping and eating for late night arrivals . I would recommend the location to other travelers. The food was the best it could be with the presence of Covid

The room itself wasn’t bad. The TV had a couple issues but was fine otherwise. I was quite disappointed in the customer service after checking out. I stayed here with my friend for his birthday, so I brought his birthday gift (hand painted canvas that had a paper note/card tucked in the back) to the room to give to him. Unfortunately, it was left there when we checked out. I called the same day (yesterday) and was told they would talk to housekeeping and call me right back. Got no call. I called again this morning at 9:30 and got transferred to housekeeping. She said she had some items to go through and would call me back to let me know if she found it. Almost 5 hours pass by and nothing, so I called back and couldn’t get through to housekeeping. I talked to someone at the front desk, explaining that this was pretty important because I spent a lot of time on the gift and apologizing for being an inconvenience. The person acted irritated and very nonchalant and then put me on hold for nearly 30 minutes while “going to talk to housekeeping.” Also said “Well if it was on a piece of paper then they probably threw it away” even after I had previously said it was a CANVAS painting. After being on hold for so long, they came on the phone and said that they looked in the room and didn’t find anything. I asked if they had looked through the items that housekeeping mentioned before and received a rude, “Yeah that’s what I said, they looked everywhere and didn’t find anything.” I could feel them rolling their eyes through the phone. They didn’t apologize or anything of the sort at the end of the phone call, which was the least that could have been done. Very unprofessional and very bad customer service.

This is an old hotel that is a little banged up around the edges. Details..the female receptionist at checkin was not especially friendly. The room itself was huge. It was pretty clean and everything worked. However be aware that this is central A/C and the windows do not open. The mini fridge has no icemaker. There is a one cup coffeemaker with only two packs provided. One of the sinks was slow to drain. Breakfast is continental from 6am to 9am, hard boiled eggs, small yogurts, bananas, waffles etc. Lobby water and coffee with real half and half was 24/7 (no lids). I did not take the shuttle (note there are somewhat reduced hours) but the rental car terminal is not even a 10 minute drive. There are some fast food places nearby. Plenty of parking although you may or may not find the luggage carts available during peak hours. The elevator is a little slow. No in room safe. Beds good, not noisy inside the room.

We enjoyed our visit. This was our second time in this hotel with in 2 months. We liked it the first time so we went back again. Very clean. And friendly staff.

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Truly amazed with this hotel. Definitely will stay again. Truly had a blast with the staff who honestly enjoyed our company and entertainment. The location was off the normal path of most traveling which was convenient to no nonsense in the area.

Room was spacious and very comfortable. Maid service was as-needed making it safer for staff and guests. Room (501) at end of hall was super -- quiet! Breakfasts were good and service was friendly and pleasant. Front desk was very accommodating.

The hotel has a great location, because everything is withing walking distance, which is very convenient. McDonal's is across the street, as well as an outdoor shopping center with Marshall's, Petco, Old Navy, and so on. Not to mention restaurants, Olive Garden, Chick Fil'A, Starbucks, and more. Mandy, Manager, is very professional, accommodating, and willing to serve. Rick, front desk, is very dedicated to his work, and he also has a smile on his face, which makes you feel welcomed. Raz, front desk, has good work ethic. Erika, front desk, has excellent customer service skills, and she is always willing to serve. Angelina, front desk, is other people centered. Alba, housekeeping, makes sure that the rooms get cleaned properly, and she does a great job cleaning as well. The bed is very comfortable, and the room has good lay out. I feel welcomed, and at home staying at Red Roof Inn, Cary, NC Overall, the Manager, the staff, the room, and the location meet and exceed my expectations.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

I was overall satisfied with my stay. My customer service representative Gayla did a great job checking me in‼️ She put me in one of the renovated rooms which was nice overall. Not a big fan of the style sink they chose to use, I like having more counter top space, shower pressure was excellent. I was not pleased with the fact that I had to leave a deposit and was told it’s because I used a 3rd party app to book‼️ I know this is nonsense and the real truth is for another review altogether‼️My room was on the 2nd floor and as I stepped off the elevator, was greeted with the overwhelming scent of ********* as I was also told at check in this was a 100% smoke free motel, which is the reason why I choose to stay here‼️ Here’s a thought: Maybe this hotel should do like other hotels I have stayed at and keep locals out or charge them more to sway them from renting a room in the first place then customers don’t have to deal with noise and non compliant people that ruin the experience for others‼️ This is part of the reason you ask for a deposit, to pay for the stupidity of those that steal from you and ruin your renovations to rooms that some like me actually enjoy‼️ Also, why should I be punished for saving money as I travel for my work by using 3rd party apps when locals come in to party and do things they can’t or wouldn’t do elsewhere because they have no regard to others and eventually enough bad reviews will hurt you overall then the only people left that will rent rooms are your undesirables‼️

We stayed June 2023 to visit family in Cary and prepare to fly back home to Costa Rica. Check in was easy, staff friendly and our first room was an accessible room. Maybe the last of two queens available? For whatever reason, it wasn’t intentional on my part. Getting to and from the hotel is easy and stress free, really great food and shopping options within walking distance (8-10 min walk). The shuttle driver took me to pick up a rental car - super nice guy from Wilmington and I enjoyed our chat. Reason for car? Our flight was cancelled two days in a row and the wonderful Alexia rebooked us back into a studio for another night. It was a huge relief and a welcome respite for my very sleepy kids who had woken up at 3:00am for an early flight that didn’t happen. We are grateful for Alexia and all the staff at this hotel. I used the fitness center everyday and breakfast was easy for the kids. Great home base. Thanks, Hampton Inn and Suites Briar Creek!

Got the Superior King - No Smoking (Smoking is still an option?) and it was fine. The bed was good. My only complaint would be the television. The channel options are plentiful, but there is NO CHANNEL GUIDE! I wanted to watch a football game on Fox, and the desk clerk said ”try Channel 12.” Wrong, it is Channel 12.1, which you can't even enter using the remote. You need to go to Settings ＞ Channels ＞ Edit to see what is available and change channels. Not user-friendly at all. Guest on the floor above me was repeatedly dropping something on the floor at 1 am and then again at 7 am.

A super hotel near the airport? A excellent place for a work trip for if location and nearby shopping

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

The location is very close to the airport, 10 minutes drive, go to the right for a few minutes to go to the right is the light rail station, directly through the city to the terminal North Carolina State University. The hotel has a small shuttle bus with free pick-up and drop-off, and the front desk informs the time in advance. The black uncle is transferred by car and thanked the airport for a few tips. The shortcoming is that if the comment says that it is a white single plus a thin flannel, it needs to be air-conditioned to open high. It seems that this hotel saved the quilt from wasting electricity and couldn’t understand why. Breakfast is ok. The pictures along the light rail and uptown are not stunned anyway. On the other floor, there is a glass door that leads directly to the outside swimming pool and outside the hotel. The overall room is not as good as the second floor. As for the safe estimation of the democratic countries, everyone is conscious and has no worries.

A little difficult getting out of the parking lot; however there is so much closer by! Gentleman at the front desk that afternoon, was very polite, as well as Michelle, the hotel manager, that assisted me the next morning!!

One of the best hotels in the area for the best price in the best location!!!

Facilities were clean on our last stay practicing social distancing and providing hand sanitizer throughout for travelers to keep their hands clean at all times. The location was very convenient to shopping and eating for late night arrivals . I would recommend the location to other travelers. The food was the best it could be with the presence of Covid

The room itself wasn’t bad. The TV had a couple issues but was fine otherwise. I was quite disappointed in the customer service after checking out. I stayed here with my friend for his birthday, so I brought his birthday gift (hand painted canvas that had a paper note/card tucked in the back) to the room to give to him. Unfortunately, it was left there when we checked out. I called the same day (yesterday) and was told they would talk to housekeeping and call me right back. Got no call. I called again this morning at 9:30 and got transferred to housekeeping. She said she had some items to go through and would call me back to let me know if she found it. Almost 5 hours pass by and nothing, so I called back and couldn’t get through to housekeeping. I talked to someone at the front desk, explaining that this was pretty important because I spent a lot of time on the gift and apologizing for being an inconvenience. The person acted irritated and very nonchalant and then put me on hold for nearly 30 minutes while “going to talk to housekeeping.” Also said “Well if it was on a piece of paper then they probably threw it away” even after I had previously said it was a CANVAS painting. After being on hold for so long, they came on the phone and said that they looked in the room and didn’t find anything. I asked if they had looked through the items that housekeeping mentioned before and received a rude, “Yeah that’s what I said, they looked everywhere and didn’t find anything.” I could feel them rolling their eyes through the phone. They didn’t apologize or anything of the sort at the end of the phone call, which was the least that could have been done. Very unprofessional and very bad customer service.