Salisbury Villas

I stay in many premier inns due to work and I know the quality can vary however this one is in desperate need of some serious TLC. As a family we cannot book into premier plus rooms so this review relates to a standard room. Check in was bumpy as the computer wouldn't accept my booking however there were staff available to sort this albeit lacking in friendly customer service. The other 2 times we needed staff there was no one available and no response from ringing the bell. We had an email to say the pub was under going refurbishment but it's the rooms that need some urgent attention. Ours had damaged furniture, stained walls, flaking paint and a well washed but unnecessary stain visible on the duvet cover. It was noisy with other guests smoking and talking loudly between the 2 blocks. The amount of smoke also meant the reception area in the back block always had smoke in the air. We won't be back until it's had a much needed face-lift.

The manager was helpful and friendly l. He booked taxis for work and saved my food in the fridge for next day. Neat and warm place , very authentic and serene atmosphere in surroundings Worth the stay for a memorable experience .

The room is clean and comfortable. The light is sufficient, the room is large and moderate The front desk service is good, kind and courteous Good soundproofing of the room Hotel location is about 15-20 minutes walk from the train station Shops/convenience stores nearby

Needs attention as it is run down and not the lovely grand hotel you expect from the outside (how it used to be)and I appreciate this is a small city hotel but very expensive for a room without breakfast the decor is tatty and although it is a 100 % no smoking hotel the corridors near our room smelt of smoke Car parking was a nightmare with limited space ( all full) and because we arrived after 8p/m the multi storey was closed and the nearest car park was short stay only the very helpful lady in reception let us park in a staff area but you have to pay The room was clean and tidy and bed was comfortable Papers were said to be included in room price but you had to go to reception to pick one up and there were only independent papers no choice of any others There must have been a large party on as breakfast was laid up in the reception/foyer area which wasn’t very nice Such a shame this hotel needs some love really disappointed that Mercure have let it get so run down

I had previously booked a cricket court hotel and could not stay due to room restrictions. I temporarily rebooked this hotel. Although the cricket court hotel agreed to cancel, I still charged 80 pounds a day for my room. Houses from the past, designed very warm, the courtyard has characteristics, the rooms are comfortable, will stay again in the future

A beautiful hotel, super comfortable beds, large room, amazing shower! The room was equipped with everything we needed. All the staff were incredibly attentive and went above and beyond to ensure we had all we needed. The food was incredible and the drinks were reasonably priced. Perfect location- just a few minutes walk to the bars, shops and cathedral. We had a very luxurious stay & would love to visit again!

Opposite salisbury railway station, it is very suitable as a small base for people who want to go to stonehenge or other places, because the shuttle bus to Stonehenge is also here. I booked a suite. The front desk was very kind. The small hotel also prepared chocolate beans, apples, breakfast cereals, yogurt, etc. for free, which was very heartwarming. But it is a pity that I stayed very busy for 2 days. I ran around and didn't have much time to relax. The environment of the room was really good. There were high stools in the kitchen. It was convenient to play with mobile phones and computers while eating. If I have time, I really want to live here for a week. It should be noted that the front desk closes at 5 o'clock. Check-in after this can only be done by yourself. The closest food shop to the small hotel is in the train station, which is expensive. It is recommended to keep walking along the main road in front of the railway station. There are many restaurants and small supermarkets on both sides of the road. Near a bunch of buses are commercial areas, suitable for shopping. I wanted to take pictures when I left, but I forgot.

Lovely hotel. Stayed overnight after a ladies day trip to Salisbury races. The bar shuts at 11pm so not able to get a drink when we got back and no room service which is a bit disappointing, but there is a bar and lovely outside terrace and garden which was open earlier on in the day. Stylish, comfy rooms and bathrooms and a lovely choice for breakfast, although £15 extra which on top of a £200 nightly stay I think should have been included. Overall a lovely place to stay and would return.