Villas in East Sussex, United Kingdom

This is a manor hotel, and it looks pretty good from the outside. I still want to pick something wrong: First of all, it is the hygiene problem. Cobwebs can be seen everywhere, in the corner of the bathroom, on the walls of the room, and even in the menu of the food delivery. I can't understand such a thing appearing in a so-called high-end hotel. Inside; the waiter is still quite polite, but I called the front desk from the room to arrange the wake-up service for me the next day... but it was not done for me; the restaurant is said to belong to Fine Dining, from the perspective of the breakfast... Healthy, Do what I want for me with intentions, not sloppy; the hotel is equipped with a so-called clubhouse, including a separate gym, swimming pool, changing room (but no sauna, steam), the equipment is not perfect; in addition, there is a leisure The restaurant in the hotel can be used by the guests of the health center, but the selection of coffee beans is not good; the hotel's main building and the rooms are quite stuffy, airtight, and have no air conditioning. The ¥1670 twin room with two breakfasts is not very spacious, there is no small refrigerator, the sound insulation is poor, and the walk outside the doorway can be heard clearly... and it is shocking; there are actually two English-style billiard tables downstairs in the restaurant of the main building for guests. Play, that's the only big highlight. You have to check out at 11 o'clock, which can be delayed for an hour, and then you need to charge 50 pounds, but it does not say how long this charge will last.

Fourteen of us stayed here for 2 nights and from the moment we arrived we were greeted with happy smiling staff who truly could not have made our stay any better. I would like to thank all the staff who went above and beyond but I would especially like to thank Marc who made our stay special. The food at dinner was excellent and so was breakfast. Would definitely book again and look forward to a return visit.

We chose the Powder Mill to celebrate our 30th Wedding Anniversary and had a mixed experience. Let me start with the positives. It is a charming hotel with a lot of Character. Our room was spacious and the bed comfortable. We had an excellent meal in the restaurant and a lovely breakfast. The staff were attentive and friendly. Now for the bad stuff. When we entered our room we were overpowered by the awful stench of drains! I am not exaggerating the smell was really bad. We opened the patio doors but the smell lingered and did not dissipate. The source was easily found by following our noses into the bathroom. The water drain in the shower had hair and a lot of grey sludge in it. It had clearly not been cleaned for a very long time! Basic housekeeping you would have thought. I reported it to reception and received an apology and was told that it would be reported. But he did not seem shocked as I'm sure it must have been reported before. As I walked away from reception I heard the next customer report a similar experience. We had discovered that there was not a single towel in our room, again basic housekeeping. I went to reception to report this and request that the omission be rectified. The young lady went into the next room and upon her return I expected to be told that ”housekeeping had been notified and towels would immediately be sent to our room”. Imagine my surprise when I was presented with a pile of towels that I was expected to carry the 200 yards back to my room. A walk that was outside and up a long flight of steps! As mentioned above our meal in the restaurant was lovely but the service was extremely slow. There was a corporate event taking place in the next room and that clearly was given priority. After ordering our desserts a waitress came over apologised that there would be a delay and admitted that it was because the kitchen had a corporate event to deal with. The delays were not a problem as we enjoy each others company and were after all celebrating our anniversary.

This is a manor hotel, and it looks pretty good from the outside. I still want to pick something wrong: First of all, it is the hygiene problem. Cobwebs can be seen everywhere, in the corner of the bathroom, on the walls of the room, and even in the menu of the food delivery. I can't understand such a thing appearing in a so-called high-end hotel. Inside; the waiter is still quite polite, but I called the front desk from the room to arrange the wake-up service for me the next day... but it was not done for me; the restaurant is said to belong to Fine Dining, from the perspective of the breakfast... Healthy, Do what I want for me with intentions, not sloppy; the hotel is equipped with a so-called clubhouse, including a separate gym, swimming pool, changing room (but no sauna, steam), the equipment is not perfect; in addition, there is a leisure The restaurant in the hotel can be used by the guests of the health center, but the selection of coffee beans is not good; the hotel's main building and the rooms are quite stuffy, airtight, and have no air conditioning. The ¥1670 twin room with two breakfasts is not very spacious, there is no small refrigerator, the sound insulation is poor, and the walk outside the doorway can be heard clearly... and it is shocking; there are actually two English-style billiard tables downstairs in the restaurant of the main building for guests. Play, that's the only big highlight. You have to check out at 11 o'clock, which can be delayed for an hour, and then you need to charge 50 pounds, but it does not say how long this charge will last.

Fourteen of us stayed here for 2 nights and from the moment we arrived we were greeted with happy smiling staff who truly could not have made our stay any better. I would like to thank all the staff who went above and beyond but I would especially like to thank Marc who made our stay special. The food at dinner was excellent and so was breakfast. Would definitely book again and look forward to a return visit.

This is a manor hotel, and it looks pretty good from the outside. I still want to pick something wrong: First of all, it is the hygiene problem. Cobwebs can be seen everywhere, in the corner of the bathroom, on the walls of the room, and even in the menu of the food delivery. I can't understand such a thing appearing in a so-called high-end hotel. Inside; the waiter is still quite polite, but I called the front desk from the room to arrange the wake-up service for me the next day... but it was not done for me; the restaurant is said to belong to Fine Dining, from the perspective of the breakfast... Healthy, Do what I want for me with intentions, not sloppy; the hotel is equipped with a so-called clubhouse, including a separate gym, swimming pool, changing room (but no sauna, steam), the equipment is not perfect; in addition, there is a leisure The restaurant in the hotel can be used by the guests of the health center, but the selection of coffee beans is not good; the hotel's main building and the rooms are quite stuffy, airtight, and have no air conditioning. The ¥1670 twin room with two breakfasts is not very spacious, there is no small refrigerator, the sound insulation is poor, and the walk outside the doorway can be heard clearly... and it is shocking; there are actually two English-style billiard tables downstairs in the restaurant of the main building for guests. Play, that's the only big highlight. You have to check out at 11 o'clock, which can be delayed for an hour, and then you need to charge 50 pounds, but it does not say how long this charge will last.

Fourteen of us stayed here for 2 nights and from the moment we arrived we were greeted with happy smiling staff who truly could not have made our stay any better. I would like to thank all the staff who went above and beyond but I would especially like to thank Marc who made our stay special. The food at dinner was excellent and so was breakfast. Would definitely book again and look forward to a return visit.