EEyprilWe had a great stay. My parents especially enjoyed the free activities provided, it added a nice touch to their experience. The staff were quick to respond and consistently helpful, which made our stay smoother and more comfortable. Although there are quite a lot of stairs, it’s worth noting that there’s an escalator available for seniors and persons with disabilities, which is a thoughtful addition. The kitchen was fully equipped with utensils, though most of the plates and mugs were made of hard plastic. If you’re mindful about using plastics in the microwave, I’d recommend bringing your own glassware. Cleanliness could use some improvement. I had to message them about it since my parents are quite particular and while they responded, there were still concerns..two of the beds had oil stains and I wasn’t sure if the linens had been replaced. It would’ve also been better if the glass near the pool and the sliding doors had been vacuumed and cleaned more thoroughly.
Despite these minor issues, I truly appreciated the overall experience and would definitely recommend to my friends. I just hope they continue to maintain and enhance their cleanliness standards moving forward.
AA. BibiIt was amazing! I love the place I booked to stay. Extremely pleased with the location. Highly recommended. Its a corner villa and it was very quiet and peaceful. The care taker was a lady called Chorna and its gated so you can be assured of the security.the security guards were very good. It is safe, its a peaceful heaven. I will definitely be back. Thank you and well done to Hampton Villa. The cleanliness of the place is great and it's a true get away. The 2 bedder villa was fully furnished too.
BBenchLouieI booked for a standard room with a pool view as posted. But when we arrived, we initially checked in a room not as expected. But the room was cozy, clean and spacious. They said that the pool view is a first come first serve basis. But luckily the other guests cancelled their reservation for that room with the pool view so we were transferred to the preferred/booked room. However the overall experience is very good. No complaints at all. The staffs are very friendly and accommodating. The food tastes good. The view is spectacular with the volcano overview.
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