Apartments in Clichy

Unfortunately not an IHG hotel experience staying in this property. Being an IHG members since years this was the most awful experience. The hotel is under renovation which was not informed prior to the booking, I only got to know when I checked into the hotel. 1- The room which I booked was a premium room as shown in the website, but to my surprise when the room which was given was not a premium room. After raising this concern with front desk I was informed that the hotel is under renovation , the room shown in the picture is not available. 2- Expecting an Omelets in breakfast is not a big thing, but I was informed that I can only have something from Buffet. This was on 16th April Sunday and I was not late for the breakfast, well in time. 3- After a long day being with kids we decided to have dinner at the hotel. To my surprise I was told that in the restaurant they only have some snacks available. I again went to front desk and they suggested ordering food from outside. If you are not fully functional then you shouldn't be taking bookings during the renovation period. You have no right to spoil someone's vacation plan that too when you are accompanying with kids.

Despite several inquiries, the room was not available until 2:30 p.m. The receptionist was very friendly and helpful. The room was small but clean. The beds were comfortable. The bedding was pleasant. The safe had not been checked before moving in and could only be used after it had been unlocked. The shower had a handheld and a waterfall shower. The latter did not work. Very low water pressure in the shower. The shower was very slippery! Breakfast was decent. Good selection with salmon, s*****es, cheese, yoghurt and fruit. The service was very slow, however. You had to wait forever for bread. The lobby had dirty chairs. They need to be improved. 1 or 2 international TV channels would not be bad either. Overall a 3 with a tendency to improve.

A very nice hotel, just outside the Île-de-Paris but very close to a Metro station which means you can be in Paris within 10-15 mins. There is a supermarket just around the corner and a dreadful McDonalds almost next door. The area was multiracial and offered a number of takeaways etc as a result. The area was well kept there were no issues even at night. There was barely any graffiti etc. Very pleased with the area. You expect a capital city hotel room to be both expensive and small. The room was absolutely fine, small but not tiny and it was well cleaned and not at all jaded. It wasn't cheap either but it was very affordable in comparison to other hotel accommodation nearer the Île-de-Paris. The aircon was timed and would go off during the night, it was also off while you were out as it needed a card in the electric slot near the door. The shower door was a bit hit and miss and the bathroom was very wet as a result but it didn't really matter. Staff were good about tidying the room and replacing towels. I did not eat breakfast so can't comment on that. The staff, especially the front desk staff were brilliant. I had a go at greeting in French which is only polite but thereafter they all spoke good English. In fact, I did not have one difficult encounter with a Parisian, without fail every one was polite and helpful. This made the short trip a real pleasure and I would definitely recommend this hotel if I had the good fortune of visiting the lovely Paris again. Thank you Capanile Paris Clichy Centre for a lovely few days.

Stayed in this hotel for few nights with friends for a Christmas getaway. Surprisingly for the prize of the hotel I really like it, the rooms are decent in size. We got a twin room and our other friends got a family room which is massive having 3 beds in total , the other bed is like a sofa bed with a sliding door that could turn into a separate room. The breakfast is included, it is a buffet style serves with hot food choices and continental style. The pastries are gorgeous specially the croissant. You can also make your own waffle, which my friends really love. It is self-service so when you finished with your food you have to bring your tray in the dish trolley. The bar is open until 10pm with little selection. But there are resto and bars in surrounding areas if you like a lively vibe. The staff are friendly especially the male guy, which the name I forgot. We thought we can have dinner in the hotel, but he said they dont have dinner service. He told us we can have a takeaway delivered in the hotel and we can eat it in the hotel lobby, no problem. So we did and order take away and the food was gorgeous. The location is only 10 minutes walk from the train station, its not a busy area. Overall experience was going on fine not until on our last night. We book few months ago a river cruise which all of us were so excited about and it cost us about 80euros each, we paid im advance. We were so busy the whole day making the most of it while in Paris, so we decided when we arrived back to the hotel to book a taxi in the reception. It was 5pm when we book in the reception for 7pm pick-up, the lady said okay. Our river cruise was booked at 8:00pm. When we went down at 7pm thinking the taxi is waiting for us, hell NO TAXI. So we ask reception where is our taxi, she then said (different lady) they dont book taxi and its not there responsibility really. Told us then to just get the train, that time was already 7:20pm. So we walk up to the train station took us about 15 minutes walk, the distance from train to river cruise is about 30 minutes. So we missed our cruise and lost our 80 euros hard earned money. We decided to go back to the hotel, so frustrated and disappointed. We spoke to the reception staff and explain what happened, the lady that was their apologised and said it was a trainee that we ask to book the taxi for us and that she dont know how to do it. But what can we do now, we lost our 400 euros. The lady then offerred us a free glass of white wine each and said she will took to her manager & see if they can give us a token (which NEVER happened). We learned our lesson the hard way, never ever again book a taxi with a hotel crowd.