Apartments in Koh Phangan

We looooved that hotel. The architecture is really nice and modern. Not always practical, but that didn't really bother us. We loved the infinity pool which has a perfect lenght for swimming too. The location was perfect for us: Being in a super nice hotel surrounded by the jungle but in just a few minutes scooter ride (10-15 minutes) at hot spots, like Secret Beach, Zen Beach, Thongsala etc. The team was really nice and friendly and helped us with everything we needed. Restaurant was good and reasonably priced.

Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called ”mini gym”. But how am I supposed to know what they mean by that and that the provided photos are no longer correct??

Let’s start with the staff. Tik and all the team are so amazing and we couldn’t have asked for better service Sadly on arrival we were met by building works from the main decking area and a pool that just looked broken. Tiles missing and lacking water in areas. We were informed that due to this being the quiet month (pre school holidays ). That this was the only time to get it done !! We were given a free spa but again however nice the drilling noise and building work could be heard throughout. The management who were present did not seem to acknowledge that this was a problem for us. The view from the bungalow was amazing. However I wouldn’t have booked it if I had known that it sat on a beach that you couldn’t enter. An unswimmable area due to low tide and sea urchins. This was our luxury part to our holiday and sadly apart from the staff it was very disappointing. I would have been informed of the disruptive building work during my stay and the management failed to address this issue and the poor pool maintenance.

The room is clean and nicely decorated in a nature theme, especially the bathroom with the stone floor and walls. The beach area of the hotel is a little bit small compared to the neighboring hotels but still good. But what convinced me most of all is the service. The hotel staff is super nice and very helpful with everything you need. The hotel area is pretty big so there is a cart service that can pick you up at your hotel room and drive you out to the entrance (or beach, pool, …). Very convenient because the street with all the restaurants is right outside the entrance (and a 7-eleven right across the entrance). So all in all a very pleasant experience and i would definitely stay there again.

Grab a coffee, this could take a while. Bed sheets were filthy and smelt like an old dogs bed. TV was an old tube type that couldn’t get channels (although brochure said flat screen with cable) The toilet was constantly blocked. In 7 nights (our length of stay) our room was cleaned once. So no drinking water. No toilet roll. No fresh towels. Our booking consisted of breakfast, but once was enough, only had half of what we requested and the staff were rude, so we ate in a bar up the road instead. The electric kept going off so no air con. They did agree to fix it but not until the following day! No hot water. Then we discovered the new villas behind the bar area, which is what we had in fact booked. We insisted we be moved which the staff agreed to, begrudgingly!! We get to our new room where there was in fact a flat screen TV but no aerial so unless you have your own subscriptions you are stuck with sky news! Bed smelt better but we woke up to an army of ants!! Location is perfect. That is the only positive I can give!! Extremely disappointed! I travel for a month around Asia every year, this is our 4th hotel this year and by far the worst I have ever stayed in. That includes the others I’ve stayed in over the years!! Booking.com should take some responsibility for misleading information!!!

There are not many varieties of breakfast, but the quality is good. Hotel service is very good. Suitable for people who like quiet people, Koh Phangan is really quiet, and there are very few people in China. Anantara always pays attention to eating, must go to the restaurant on the second floor of the hall, their home ingredients are really very good, and the price is reasonable. It is worth living. Alternatively, the hotel has free kayaking to play. Oh, yes, it may be that the ecological environment in Koh Phangan is so good that there are often lizards.

We had a lovely stay here, the staff were very friendly and always willing to help. The beach is right outside, lots of lovely restaurants and bars just down the road. Rooms are spacious although a little shabby. There were also ants which we couldn’t seem to get rid of.

The hotel offer superior and deluxe room. Make sure u book the deluxe or you will in the older building over the laundry room. Deluxe rooms are very nice & overlook the massive swimming pool. The food & breakfast are not great. There is a cute place called lemongrass cafe up the road next to the juice guy that’s terrific. Snorkeling & sunsets are great, it’s very isolated area 10 minutes from the next town over which has many restaurants , cafés & pharmacies

We booked 2 rooms at this hotel on the recommendation of a friend to go to the Half Moon Festival with 4 friends. The location was great with a pool in front of the full moon beach! Floating in the pool felt so good♫ However, I thought there would be a bathrobe, so I had to bring my pajamas. Amenities include only shower gel and shampoo. There were two bottles of water and a refrigerator. There is also an electric kettle to boil water. A deposit of 2,000 baht is required. I also want to stay at this hotel when I come to full moon.