Posted on Feb 6, 2024
Emconc
Bad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
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Price per night from:CAD 276
Posted on Jan 26, 2025
そです
I thought it was a small wooden house, but it turned out to be a big wooden house😂
The sauna is very hot and refreshing. It is some distance from the city, but there is a ski resort next to it, which is very suitable for skiers.
Although there is food available in the morning, lunch and dinner are a bit expensive, with a burger costing 24 or 25 euros.
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Price per night from:CAD 222
Posted on Feb 23, 2024|Studio
Guest UserI did not receive any check-in information beforehand so I had to call to get the code for my room, but they did answer very fast so it was not a big deal. The location is quite good and room was clean as well.
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Price per night from:CAD 147
Posted on Dec 18, 2025
CurtisWangWS
I highly recommend this accommodation. It's similar to a Airbnb, with an apartment-style layout. The room is very well-equipped, and there's even a kitchen available. The location is also excellent, in the city center, with many places within walking distance, and bus stops are just a few minutes' walk away. However, check-in requires picking up the key at a bar about a 3-5 minute walk away. Overall, I highly recommend staying here!
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Price per night from:CAD 176
Posted on Aug 27, 2025
Mint
Fuss free stay and breakfast provided in the fridge was satisfactory. Amenities and overall interior are excellent.
The cons may be that the lobby doesn’t have common toilet access and the check in time is quite late (though they did notify earlier check in after). I did not know my breakfast was provided in the fridge as it was not in the email confirmation or instructions.
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Price per night from:CAD 234
Posted on Feb 24, 2024
Esther_C77
The room was very good, but the temperature of the hot tub was a little low. It was very ski-friendly, there was a restaurant downstairs, and the sleep was very good. You can travel with several families
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Price per night from:CAD 109
Posted on Aug 9, 2024
Guest User
The environment here is very good, the boss is also very friendly and enthusiastic❤️, he often helps, the room is very good, it feels like home. Very comfortable. I will definitely stay here next time I have a chance. It provides some food. So don't be afraid
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Price per night from:CAD 182
Posted on Apr 16, 2026
Guest User
The duplex three-bedroom space is large, and the sunrise and aurora can be seen in the room. The kitchen facilities are very complete, and you can buy all kinds of things nearby kmarket, suitable for the whole family. The front desk has to walk to the hotel, and the service attitude is just like it.
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Price per night from:CAD 317
Posted on Dec 27, 2025
Guest User
Alles war schön und gemütlich. Nur es hat mir nicht gefallen, dass ich beim Check Out den Müll selber wegschmeißen musste und das Geschirr selber waschen musste. Für so einen Preis erwartet man sowas nicht. Naja egal trotzdem war es schön.
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Price per night from:CAD 267
Posted on Dec 17, 2018
Guest UserIt may be close to Christmas, and the prices of nearby hotels have all turned over. The overall feeling for me to live in general, breakfast in general, the price is expensive. Blinds for curtains, the street lights outside can penetrate, uncomfortable. The only thing that makes me feel good is that there is a good Chinese restaurant in the middle of the 50 meters. The European restaurant is really not used to eating.
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Price per night from:CAD 118