Apartments in Quintana Roo, Mexico

The room was very clean and modern. It was nice to able to cook my own meals to save money. The staff were very helpful and polite. It's not a resort. It's a place to stay after a long day at the beach.

A woman travels alone and finds a good location and finds it !!! The room was white and clean and tidy. It was better to have a slide door between the living room and the bed room and between the bed and the closet. There was a separate guest toilet so that couples and two friends could travel comfortably when sharing a room. Even the shampoo and body wash scents were luxurious herbs. The kitchen is fully equipped with cooking utensils, washing machine, dryer and dishwasher. I just need to buy all the detergents !!! The jacuzzi was even better in the open air and I was very reluctant to go to the beach because I was traveling alone. Breakfast was eaten at the cafe in the building, but the amount was small but the service was clean and the working people were good. It was uncomfortable that there was no iron board !!! I booked one day first and liked it and extended it one more day. It was a little expensive compared to other places, but I want to use it again!

BEWARE! Our room was broken into. Be mindful when staying here and lock all of your stuff up or carry it with you. Generally this would have been a better review except for the break in and the lack of response or acknowledgement from the hotel staff and the security personnel seemed to just delay and probably were hoping we would ”forget about it.” We lost all of our cash (around $600 USD worth) and our stay here was disappointing because of the break in on our second of 6 nights there. It made it hard to trust anyone and we felt trapped there and having to sleep at night with one eye open was no fun either. Otherwise this trip would have been fine. The buffet food was good and the beach of course was awesome.

I found this apartment in good location near to a big mall and bus center which goes to deferent cities from Cancun and the cleaners were very friendly and the manager is also a very good person, the only problem in this season mosquitoes which bites us and not feel comfortable. The AC was working well and small swinging pool water is changing regularly 👌 . Finly found it very good 👍 .

Very beautiful apartment in line with photos I'll return with pleasure

The sea view is good, but the waves are loud and a bit noisy at night. It is still recommended to stay for one night. The wind was too strong and the waves were too loud, so I was a little worried. The room hygiene is average. Needs improvement. Overall below average

We have been travelling through Mexico for 3 weeks and Hotel Encantada was the worst experience at all. The room was very noisy, the bus station is just across the street and the whole time we were listening to a machine announcing bus arrivals and departures. There was no balcony. The reception staff was absolutely useless, they were not able to help us, tourists, to arrange anything. Not even to advise where we can buy a bottle of water in the middle of night when we arrived. And the oxxo shop was just around the corner! On top of this all, after checking out in a hurry, I realized I forgot a shirt in our room and my friend forget her cosmetics. I immediately asked the receptionist to check and give it back to us. They asked the cleaning lady, she claimed to know nothing and find nothing. I believe I was pretty insistent and still, they did not return our stuff. So the cleaning lady or the reception staff either stole our things or threw ithem away and did not confess to either. I would NOT recommend to anyone to stay in this useless stealing place.

They are quite comfortable, very clean and the best thing is the aroma is delicious. It is close to everything and for the cost-benefit ratio, it exceeded our expectations. It is easy to get there by bus from the ADO downtown and cheap. For this date 12 pesos on the bus from the center. I would advise putting a rope in the shower to dry. For everything else, they are super attentive. wet clothes Greetings from Colombia, we will return.

The room was very clean and modern. It was nice to able to cook my own meals to save money. The staff were very helpful and polite. It's not a resort. It's a place to stay after a long day at the beach.

BEWARE! Our room was broken into. Be mindful when staying here and lock all of your stuff up or carry it with you. Generally this would have been a better review except for the break in and the lack of response or acknowledgement from the hotel staff and the security personnel seemed to just delay and probably were hoping we would ”forget about it.” We lost all of our cash (around $600 USD worth) and our stay here was disappointing because of the break in on our second of 6 nights there. It made it hard to trust anyone and we felt trapped there and having to sleep at night with one eye open was no fun either. Otherwise this trip would have been fine. The buffet food was good and the beach of course was awesome.

I found this apartment in good location near to a big mall and bus center which goes to deferent cities from Cancun and the cleaners were very friendly and the manager is also a very good person, the only problem in this season mosquitoes which bites us and not feel comfortable. The AC was working well and small swinging pool water is changing regularly 👌 . Finly found it very good 👍 .

The sea view is good, but the waves are loud and a bit noisy at night. It is still recommended to stay for one night. The wind was too strong and the waves were too loud, so I was a little worried. The room hygiene is average. Needs improvement. Overall below average

They are quite comfortable, very clean and the best thing is the aroma is delicious. It is close to everything and for the cost-benefit ratio, it exceeded our expectations. It is easy to get there by bus from the ADO downtown and cheap. For this date 12 pesos on the bus from the center. I would advise putting a rope in the shower to dry. For everything else, they are super attentive. wet clothes Greetings from Colombia, we will return.

Beautiful location next to ferry and beach…. Felt like I live in nature… thanks ..

A woman travels alone and finds a good location and finds it !!! The room was white and clean and tidy. It was better to have a slide door between the living room and the bed room and between the bed and the closet. There was a separate guest toilet so that couples and two friends could travel comfortably when sharing a room. Even the shampoo and body wash scents were luxurious herbs. The kitchen is fully equipped with cooking utensils, washing machine, dryer and dishwasher. I just need to buy all the detergents !!! The jacuzzi was even better in the open air and I was very reluctant to go to the beach because I was traveling alone. Breakfast was eaten at the cafe in the building, but the amount was small but the service was clean and the working people were good. It was uncomfortable that there was no iron board !!! I booked one day first and liked it and extended it one more day. It was a little expensive compared to other places, but I want to use it again!

We have been travelling through Mexico for 3 weeks and Hotel Encantada was the worst experience at all. The room was very noisy, the bus station is just across the street and the whole time we were listening to a machine announcing bus arrivals and departures. There was no balcony. The reception staff was absolutely useless, they were not able to help us, tourists, to arrange anything. Not even to advise where we can buy a bottle of water in the middle of night when we arrived. And the oxxo shop was just around the corner! On top of this all, after checking out in a hurry, I realized I forgot a shirt in our room and my friend forget her cosmetics. I immediately asked the receptionist to check and give it back to us. They asked the cleaning lady, she claimed to know nothing and find nothing. I believe I was pretty insistent and still, they did not return our stuff. So the cleaning lady or the reception staff either stole our things or threw ithem away and did not confess to either. I would NOT recommend to anyone to stay in this useless stealing place.

The place is very near food, supermarket, Sam’s club. Room are very nice. Have a kitchen and there is a washer in the hotel

Just stayed in one of the units for 5 n ights. Have travelled extensively adn this definitely ranks as one of the best places I have stayed. Only a 30-45 min ride from Cancun airport. Can arrange transpo ahead time right through the condo/hotel. The check in was seamless--ladies at front desk so friendly,professional,courteous. The entire staff for that matter is kind,helpful, will help get you whatever you want or need. Erick was always super helpful!!! The facilities are lush,green, decorated beautifully, great breeze form the water. The place is immaculate. Pools are great-clean, beautiful hot tub w built in seats facing the ocean is a nice touch! Some of the units have their own hot tubs. I was so pleasantly surprised by all the amenities like coffee grounds, paper products, water form the dispenser etc- amenities not usually included when I have rented condos . Looved being able to get day passes to the local gym and enjoy yoga, bootcamp etc. Location is perfect. Right on the beach. Sargassum was bad some days but hotels on beach trying really hard to keep it cleaned up-not their fault, problem all along the coasts,even Florida getting hit hard w it. I loved that Taj has its own nice little private beach area, comfy chairs w umbrellas complementary, cute restaurant on beach. Few minute walk north of us is Mamitas Beach and another beach just to south of us, also wlaking,if you want more aciton. Few block walk to 5th ave w all it's shops,restaurants,music.,nightclubs. Loved it so much I already booked a room here for an upcoming trip.

A woman travels alone and finds a good location and finds it !!! The room was white and clean and tidy. It was better to have a slide door between the living room and the bed room and between the bed and the closet. There was a separate guest toilet so that couples and two friends could travel comfortably when sharing a room. Even the shampoo and body wash scents were luxurious herbs. The kitchen is fully equipped with cooking utensils, washing machine, dryer and dishwasher. I just need to buy all the detergents !!! The jacuzzi was even better in the open air and I was very reluctant to go to the beach because I was traveling alone. Breakfast was eaten at the cafe in the building, but the amount was small but the service was clean and the working people were good. It was uncomfortable that there was no iron board !!! I booked one day first and liked it and extended it one more day. It was a little expensive compared to other places, but I want to use it again!

We have been travelling through Mexico for 3 weeks and Hotel Encantada was the worst experience at all. The room was very noisy, the bus station is just across the street and the whole time we were listening to a machine announcing bus arrivals and departures. There was no balcony. The reception staff was absolutely useless, they were not able to help us, tourists, to arrange anything. Not even to advise where we can buy a bottle of water in the middle of night when we arrived. And the oxxo shop was just around the corner! On top of this all, after checking out in a hurry, I realized I forgot a shirt in our room and my friend forget her cosmetics. I immediately asked the receptionist to check and give it back to us. They asked the cleaning lady, she claimed to know nothing and find nothing. I believe I was pretty insistent and still, they did not return our stuff. So the cleaning lady or the reception staff either stole our things or threw ithem away and did not confess to either. I would NOT recommend to anyone to stay in this useless stealing place.

Just stayed in one of the units for 5 n ights. Have travelled extensively adn this definitely ranks as one of the best places I have stayed. Only a 30-45 min ride from Cancun airport. Can arrange transpo ahead time right through the condo/hotel. The check in was seamless--ladies at front desk so friendly,professional,courteous. The entire staff for that matter is kind,helpful, will help get you whatever you want or need. Erick was always super helpful!!! The facilities are lush,green, decorated beautifully, great breeze form the water. The place is immaculate. Pools are great-clean, beautiful hot tub w built in seats facing the ocean is a nice touch! Some of the units have their own hot tubs. I was so pleasantly surprised by all the amenities like coffee grounds, paper products, water form the dispenser etc- amenities not usually included when I have rented condos . Looved being able to get day passes to the local gym and enjoy yoga, bootcamp etc. Location is perfect. Right on the beach. Sargassum was bad some days but hotels on beach trying really hard to keep it cleaned up-not their fault, problem all along the coasts,even Florida getting hit hard w it. I loved that Taj has its own nice little private beach area, comfy chairs w umbrellas complementary, cute restaurant on beach. Few minute walk north of us is Mamitas Beach and another beach just to south of us, also wlaking,if you want more aciton. Few block walk to 5th ave w all it's shops,restaurants,music.,nightclubs. Loved it so much I already booked a room here for an upcoming trip.

The place is very near food, supermarket, Sam’s club. Room are very nice. Have a kitchen and there is a washer in the hotel