Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
I had a very comfortable stay. All the staff were kind and had lovely smiles. It was a shame that there was construction going on from the entrance to the front desk. The location was also great, right next to the Gran Via station, making it convenient for going to department stores and downtown. I would like to stay there again if I have the opportunity.
The hotel is quiet and you can relax well. The bed was fine without being spectacular as regards comfort. The bathroom was clean, a little small because the door was adjusted to the millimeter with the furniture they had from the washroom. Breakfast was varied: two-type beef toasts, varied bakery, cereals, inputs, biscuits, potato tortilla, several marmelade in individual packings, orange juice of a machine. The woman who was in the room at the very pleasant breakfast.
In the reception, we were also told what to see in the area.
The room that touched us had wooden sticks on the roof and it seemed that room in time not looked at it xq the whole roof is full of tears the next day we commented and took them together with photos. I don't know if it looks on the photos.
The hotel was very comfortable and very comfortable.
Otherwise everything right
Nice setting. The rooms are in a new building and you don't get to see any of the original sections unless you join a tour. I did not join the tour so cannot comment. But overall not so much to see. Honestly slight disappointment for a ”castle” stay
All phenomenal, when we went up to the room we had two individual beds i commented on the reception that I had asked for a marriage and quickly sought us solution, with breakfast included that was buffet to the letter all great and we could eat everything what we wanted , would repeat again.
My wife and I had a very good experience at the Las Ventas hotel. The receptionists were all very pleasant, as were the waiters. The food, considering it was a weekend getaway, was cheap, at 16.50 for the menu, and the quality was very good, although there weren't many dishes to choose from. The breakfast was also very good and varied. It was close to the Zaragoza outlet and the capital itself, and also had a swimming pool and free parking. My hotel to stay in whenever I go to Zaragoza.
Todo bien en este hotel, escogimos un hotel con jacuzzi, la habitación limpia y cómoda, nos quedamos una noche pues estábamos de pasada, lo que no nos gustó es que se escucha todo lo del pasillo y las otras habitaciones, para mala suerte también se había hospedado un grupo de chiquillos que a las 7 comenzaron a hacer ruido en el pasillo, a lo que mi novio tuvo que pedirles que hicieran silencio. Puntuación buffet desayuno: 9
Very Good
111 reviews
8.0/10
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BRL 397
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9,2/10
Great
CClementine TsengThe room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Ookpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
KkalamcandyA very big hotel and and you can reach by going up one floor from the train platform. Very convenient. Walkable distance to old town in 30 mins. Breakfast is good.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
GGuest UserHow should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!
GGuest UserI had a very comfortable stay. All the staff were kind and had lovely smiles. It was a shame that there was construction going on from the entrance to the front desk. The location was also great, right next to the Gran Via station, making it convenient for going to department stores and downtown. I would like to stay there again if I have the opportunity.
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
GGuest UserThe location of the hotel is zaragoza train station, which can be moved by public transportation bus, and the surrounding sightseeing places are walking distance. Cleanliness and comfort gave a smile. Although not fluent, even if I tried to talk in English and Spanish, I felt like I was waiting and trying to help. Even when I checked out, I showed the train ticket and was worried, so I left my luggage and set a time plan! The service is the best. Currently, the best hostel I want to come back to during my trip to Spain!
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