The position is not bad, just near the motorway.
The check-in was quick, though they didn't explain to me that if I had big baggage, it was better to get in from the main entrance and not from the back of the car park, because I had to make a plan with 20 kg of baggage per arm.
Unfortunately, I didn't sleep because the room temperature was too hot without the possibility of adjusting it, which is dangerous for both the mucosa of the eyes and the nose for everyone.
Sorry.
Love the room, Love the bed, love the toilet, love the furniture, love the room layout, most importantly love the strategic location; 15 mins drive to Oriocenter - largest shopping center in Bergamo.
Beautiful structure excellent position, a plausible to Samuele who with his discretion and education can create a great relationship with customers? We spent 1 hour talking with him and it is a great company and a great example of relationship with guests!!! Bravissimo
This is a very luxurious hotel which I booked for a veryyy cheap price. I had no expectations, again because of the price, but i was more than pleased and amazed when i got to the hotel. The staff are all very nice, it's a 24hr check-in which is a plus, close to the metro and the view both at night and in the day is stunning
Road to the hotel was a little weird, but the hotel itself is huge and has a nice parking lot where you can left your car. Rooms looked nice and clean, where you have everything you wanted from a hotel room. Given that it’s far from city center, we hoped that it will have a nice restaurant, the restaurant was nice but it didn’t have many options, and lots of things in their menu (including pizza) was unavailable. Phone in our room was not working so had to ask for room service to our room from reception, and had to go down again for them to pick up the tray, lost the meaning of the room service (which I paid ten euros for). Overall it was clean and as expected.
Taxi to each airport can be called once asking it to reception staff. But please note costs are different (Paid by credit card is more expensive than cash, it is same with hiring at airport..)
Hotel room is very clean, and 4-star service.. but fascilty has been degradated little a bit. I guess using for Business is acceptable.. but won't be optimal for personal use.
Moreover, this hotel is far away from station, taking a taxi or rent-a-car is mandatory to go anywhere.
Room larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
Bathroom was mouldy, could’ve used some exit mould. The shuttle does not operate on weekends nor does the laundry service both of which would’ve been good to know prior to booking. Location is way way way out of reach of public transport and with no shuttle service operating on the weekend it made it a costly stay due to Ubers. Which by the way were difficult to secure due to being so out of the way. The mini fridge…well what can I say, it wasn’t a fridge, it was a box with a light that kept your water at room temp. Personally I think they should remove the word fridge and replace it with “a warm box with a light”.
Very Good
58 reviews
8.6/10
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8.4/10
Very Good
GGuest UserI stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
SSunnywong13Very nice, newly refurbished hotel. Good location just across the street of Milan Central Railway Station and Mercato Centrale. Easy access to train, metro, airport shuttle. Very friendly hotel staff, hotel room is spacious and comfortable.
WwangziningThe hotel isn't really within convenient walking distance from the Central Station. It looks close on the map, but Milan's main station is huge, and it takes a long time just to navigate around it.
It's located on a street with many residential buildings, and it feels like most of the ground-floor businesses aren't open, so there aren't many people on the street during the day. It's about a ten-minute walk to the M3 line. There's a bus stop right outside with routes like the 43, which makes it easy to get to the main tourist areas.
The room was very spacious with an industrial design, and the cleanliness was acceptable. Toiletries only included a small bar of soap and a tiny bottle of shower gel, but it was sufficient. The showerhead was oddly low, so you had to hold it by hand to wash your hair.
The soundproofing of the door wasn't great; at night, you could hear luggage and trolleys passing by outside. During the day, there was some construction nearby, so it was a bit noisy in the afternoon, but otherwise, it was fine. There's no 'Do Not Disturb' sign, and you have to specifically ask the front desk for housekeeping, which definitely needs improvement.
I saw many reviews mentioning being on the ground floor, and sure enough, we were too. I'm not sure what kind of strange arrangement this is.
Overall, the price was acceptable for what you get.
XXiaoyouyouEuropean trip ~ Milan. Stayed at Mercure Hotel🏨. The hotel is located near a residential building, which is very convenient for travel. Friends who can walk can walk to Milan Cathedral⛪️. It only takes a few minutes to walk to the subway station🚉. It is also very convenient to find food downstairs. Burger King and pizza are available. The front desk service is very nice and friendly. Free luggage storage🛅🧳 environment, the hygiene is very ok. !
MM25475****The croissants at breakfast were delicious! It's a capsule hotel with a horizontal layout, and it's only a few subway stops from the cathedral. Lots of young people stay here. Mostly, it's the price – everything else around here is so expensive.
GGuest UserA fantastic hostel! They offer 24-hour check-in service, and even though I arrived in the middle of the night, the staff warmly welcomed me, showed me around the facilities, and even offered me a welcome drink! The next day, I could store my luggage for free, and the staff kindly made me an espresso to start my morning.
At noon, I had a small issue—my sandwich in the shared fridge was accidentally taken by someone. I tell this to the front desk, and coincidentally, the owner was there. She was incredibly thoughtful and even offered to have the kitchen make me a toast! Amazing customer service and problem-solving mindset!
Next time I visit Milan, I’ll stay at Ostello Bello - Milano Duomo again.
GGuest UserAndrea, the PR manager, is definitely the best I met in Milan, Bologna and Parma. He is extremely helpful with excellent hospitality. Thanks to him for avoiding the traffic congestion due to a concert at Duomo and arrange for us a direct transportation to airport at a reasonable price. Andrea is definitely a good reason for us to come back to Milano more often and stay in this hotel.
TToluiAndaClean and sanitary, the hotel has airport information, parking is also free, everything else is good, breakfast is very rich, the room is large for Europe, the double bed is large
GGuest UserRoom larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
林林雷恩RyanThe transportation is convenient, the hotel is very clean, the service staff is professional, shopping is convenient and convenient, and the public security is relatively safe. Except for the high accommodation cost, I am very satisfied with everything else. Will definitely visit again next time!
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