Overall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard.
The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider.
I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views.
The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area.
As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience.
Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience.
We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
Great place to stay, literally across the road from the airport. The hotel offer a free shuttle service. The room was great, with a comfortable bed, nice pillow and good decor . There was a small balcony overlooking the pool . We didn't eat at the hotel but we did enjoy tea/coffee in the lobby in the evening. We took a local taxi in to town for only a few pounds. The hotel is excellent value for money.
This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms.
The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort.
The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk.
I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience.
The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all.
Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers.
The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety.
Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness.
The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming.
Overall, everything about the stay was great. The room, service, location, and food were all excellent.
I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.
We stayed at the hotel for one night before flying from Colombo to Russia. And it was the perfect choice! We were impressed with its friendliness, cleanliness, beautiful, cozy lounge areas, and spacious rooms!
It's a great choice for a pre- or post-flight getaway!
We were greeted from the very beginning upon arrival, our luggage was taken, and we were escorted to check-in. While we waited for our keys, we were given cold towels to cool down with and refreshments. It was the first time we'd encountered cold towels—just what we needed, as it was incredibly hot!
We were upgraded to a Superior Room with a complimentary room view, which was very nice.
Location: The hotel is 15 minutes from CMB International Airport. This is a definite plus, because the next morning we called a taxi and were at the airport in just 15 minutes.
It's not on the ocean, but it's located next to a beautiful lagoon—the view is stunning! The ocean is an 8-12-minute drive away, and the same distance to a street with shops, cafes, and bars.
Rooms: spacious, clean, with a wonderful balcony for the whole group! I'd call the shower a tropical downpour because of the incredible pressure! It has everything you need for comfort.
A refrigerator is the only thing missing in the rooms.
Amenities: The hotel has a pool, a restaurant, and a rooftop bar—everything you need.
Food: We didn't include breakfast in our rooms because the Sasha food court was nearby, where you can eat for half the price. But we did have dinner on the day of our arrival at the restaurant, at tables on the shore of the lagoon—it was amazing! The view is like being in a fancy restaurant. The prices aren't exorbitant, but the quality of the food is average. The food is worse than in Viligama. The pizza tasted like it came straight from a ribbon, the steaks were a bit dry, and the seafood was a bit underwhelming. 😏 But we've already been spoiled by the good food in Weligama. Overall, the restaurant is perfect for a snack and cocktails with a great sunset view!
The service: simply wonderful! Like a hotel in the Maldives)) They bring everything, help everyone, and don't even let you bring anything to the table yourself—they do everything for you. It was a real hit!
Conclusion: this is a wonderful hotel for a getaway before or after a flight! A couple of days here is a great option.
We came to Sri Lanka for Chinese New Year, and the country gave us a wonderful experience. The hotel's service was excellent; they even added an extra bed for us since we were traveling with a child. That evening, we had Chinese food on the 10th floor and saw the stunning infinity pool. The Chinese food was quite good. Breakfast was also fantastic, and we got to see the small seaside train from the second floor where we ate! And, of course, the ocean! The tea here is excellent, definitely worth trying.
Despite my plane being delayed it was easy to contact Ravin who was an amazing host and organised my trip round Sri Lanka during the car ride to the hotel, it’s going great so far with excellent recommendations. The hotel is clean, peaceful and has strong air con with a very comfy bed. Will be staying here again
I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience.
I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.
Very Good
101 reviews
8.5/10
Check Availability
See All Hotels With Bar in Western Province
Latest Hotels Reviews for Western Province
See all
7.1/10
GGuest UserI had a truly beautiful and memorable experience staying at this hotel. From the very first moment, you sense its special atmosphere—a place with history, character, and its own unique atmosphere. The ocean view is simply incredible, one of those that stays in your memory for a long time. The sound of the waves, the sunsets, and the overall sense of space and air create a feeling of relaxation and fulfillment.
The hotel grounds are pleasant and have everything you need for a comfortable stay. I'd especially like to highlight the location—it's truly exceptional and one of its main advantages.
At the same time, there's a feeling that the hotel lacks some consistency in its service and attention to detail. In places, it feels like this space has much greater potential than it currently has. This doesn't completely ruin the experience, but it does create a slight contrast between the atmosphere and the level of service.
Overall, this is a place with a beautiful soul, strong energy, and a unique location. With a more attentive and refined approach to service, it could be truly outstanding.
IIbrahim AzlifCinnamon Life truly lives up to its name as the City of Dreams! The facilities are world-class, offering everything you could possibly need and more. There are plenty of dining options with excellent food outlets to choose from. The gym is well-equipped and maintained, perfect for keeping up with your fitness routine during your stay.
The pool area is spotless and inviting, with attentive onsite lifeguards ensuring safety at all times. The poolside bar is a great place to relax and unwind a perfect spot to chill out after a busy day.
Cinnamon Life is more than just a hotel; it’s a full-fledged business and entertainment centre that has everything under one roof. I truly enjoyed my stay and will definitely be returning!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.