It was clean and pleasant, with a modern vibe. Breakfast was decent too. Self-check-in was available, and although early check-in wasn't an option, I was able to drop off my luggage beforehand.
Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
Hotel near Tacoma International Airport,SeaTac85.8% of visitors choose this area
DDoudou3333332025.08.11
Staying here was incredibly convenient for an early morning flight, thanks to their 24-hour airport shuttle service. The room was spacious and clean, and we were even given two bottles of water and cookies upon check-in. The hotel also provides a free shuttle to a nearby mall. We ran into a small hiccup, but Ctrip promptly contacted the hotel and got it resolved. Ctrip truly is dependable!
Very clean. Room and lobby was modern and nicely decorated. Didn’t really use any of the amenities so can’t speak to that. Staff was gracious and friendly.
The room is very big! Very clean
The room that enters from the inside is safer.
The bed was very comfortable. It is also very convenient to eat nearby.
The night view is beautiful.
Parking is free.
Very recommended hotel.
I do not know I have to pay $25.00 for parking, when I book you should let the customers know they charged parking, parking in the parking lot not in garage and still charged for $ 25 I fell like not to fair to customer.
I will never stay at this hotel again and possibly no other Four Points for that matter. I was turned off by the I don’t care, we have your money now attitudes when trying to resolve room issues. Members of the front desk staff was horrible. From my experience someone from corporate needs to do an inspection on the daily procedures here. 👎👎
Hotel near Tacoma International Airport,SeaTac85.8% of visitors choose this area
LLatawan2025.08.15
I had request for a quiet zone room. But I got a room on the 2nd floor by the street which traffic started a lound noise since 4 am in the morning!!! Plus, every neighber rooms seems waking up since 5 am and so on. I only had 3 hours sleep here.
Shuttle bus service to/from the SeaTac airport is a plus.
Convenient shopping around, the hotel is next to the Columbia River, the view is very good, the breakfast is rich, the staff is warm. The only regret is that there is no room for us with a balcony.
Very Good
99 reviews
8.5/10
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8.3/10
Very Good
LLatawanI had request for a quiet zone room. But I got a room on the 2nd floor by the street which traffic started a lound noise since 4 am in the morning!!! Plus, every neighber rooms seems waking up since 5 am and so on. I only had 3 hours sleep here.
Shuttle bus service to/from the SeaTac airport is a plus.
GGuest UserThe hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!
DDoudou333333Staying here was incredibly convenient for an early morning flight, thanks to their 24-hour airport shuttle service. The room was spacious and clean, and we were even given two bottles of water and cookies upon check-in. The hotel also provides a free shuttle to a nearby mall. We ran into a small hiccup, but Ctrip promptly contacted the hotel and got it resolved. Ctrip truly is dependable!
GGuest UserIt was clean and pleasant, with a modern vibe. Breakfast was decent too. Self-check-in was available, and although early check-in wasn't an option, I was able to drop off my luggage beforehand.
LLovely small white酒店close rink is very convenient to us. But the pool is very small. Maybe it need to increase the number of staff, only one front staff when check out, spend a long time for waiting.
DDoudou333333This is a very new hotel. The front desk staff were very welcoming and even upgraded me to a sea view room for free. The room was spacious and comfortable. The hotel was almost fully booked during our stay, with many guests, but everything was orderly. It's about a 7-minute walk from the subway station after taking one subway line from the airport. The breakfast quality was good, but the variety was a bit limited. It's also quite close to the cruise terminal.
CClarkAmberThis place was BEYOND amazing. I've stayed at about 10 different hotel/motels around bellingham and this was absolutely by far the best.
The guy who works at night went way above and beyond to help when my boyfriend dead bolted the door to our room and fell asleep. It was extremely refreshing to see someone be proactive in helping a situation that was totally not their fault.
The breakfast was next level. Like I wanted to stay an extra day just to eat breakfast again, so.many.choices.
They have a restaurant/ bar that must be good cause on Saturday there was a decent amount of people having a drink.
The studio room was HUGE. like double or more the size of a normal hotel room.
The only con was the bathrooms. The room had 1 for the toilet and a different room for the shower, that wouldn't be too bad but the doors are opaque sliding doors that don't shut fully, do not have a latch and do not lock. I had to tie something between the shower rail and the door handle so my daughter wouldn't open it.
But everything else made this hotel an easy book for next time we need a room.
10/10 will book again.
DDaring-linglingOverall, I'd highly recommend this place. It offers excellent value for money in every aspect. This was our first stop on our US trip, and we stayed for 3 nights. The room was quite spacious.
1. The location is great; it's just a 15-minute walk to Pike Place Market. An Uber to the airport costs between $60-70 and typically takes about 30 minutes without traffic. However, on the morning we left, we ran into road construction near Seattle Airport, which caused a 30-minute delay after exiting the freeway. So, definitely plan your travel time accordingly.
2. Housekeeping services are provided every other day. Free bottled water is available for self-pickup downstairs.
GGuest UserI will never stay at this hotel again and possibly no other Four Points for that matter. I was turned off by the I don’t care, we have your money now attitudes when trying to resolve room issues. Members of the front desk staff was horrible. From my experience someone from corporate needs to do an inspection on the daily procedures here. 👎👎
GgojensengoBooked a room for my parent and the room was amazing. Susan at the front desk did our check in and she was wonderful, attentively explaining every facilities in the hotel.
Location was perfect. In the middle of the downtown, close to the shopping places, all must go places in Seattle city, and also the subway station which can take you to the Mariners T-Mobile Park or the airport.
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