Hotel near Lagoi,Bintan83.3% of visitors choose this area
##JESGBC2026.05.28
Special thanks to Restu and the team, Putri, Jennifer, Ale, Rawa, Nike, and many more staff whose names I unfortunately cannot remember. The service throughout our stay was truly excellent. The team was friendly, attentive, and always welcoming, which made the experience a pleasant one.
A few areas the hotel could possibly look into for further improvement. The breakfast was enjoyable initially, but after a few days, it started to feel less appetising due to the repetitive selection. The western corner especially could use more variety, as it was almost the same daily with baked beans, tomatoes, and hot dogs. I believe having more options would also better cater to western guests. The pricing for the à la carte menu could also be reviewed.
As for the pool area, hopefully maintenance and landscaping can be further improved to enhance the overall ambience.
Hopefully, the hotel could also consider adding some light music around the lovely lobby area in the evenings, not only during weekends. As there is not much to do at night, having live music occasionally —( planned according to occupancy rate)— together with a simple happy hour setup by the lobby for in-house guests would create a much better atmosphere. A light BBQ snack corner with beers and relaxing music would be a perfect touch for guests who prefer to stay within the hotel and unwind at night.
Unfortunately, the SPA service and EL Lagoi experience were truly disappointing for us and did not meet expectations. Hopefully, improvements can be made in these areas as well.
Overall, thank you once again to the wonderful team for the warm hospitality and excellent service throughout our stay.
The room is very clean and spacious. The hygiene of the room and the bathroom is very good. The location of the hotel is also in a strategic place, near to one batam mall & mega mall. It is very recommended to stay here ❣️
Aston Inn Gideon Batam – Great Value Stay
Located in Nagoya, just steps from the market and Batam City Square, the hotel is surrounded by massage parlors, dining options, shops, and beauty services. The twin-bed room is spacious enough for two large suitcases, with handy amenities like toothbrushes, sandals, mineral water, and coffee/tea. Breakfast offers a wide spread — porridge, you tiao, roti prata, nasi lemak, and a live egg station. At around 60 SGD per night, it’s excellent value for the comfort and convenience provided.
My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air.
The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly.
Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment!
All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^
Hotel near Lagoi,Bintan83.3% of visitors choose this area
DDonna2026.02.24
A really great hotel! The beach was beautiful and uncrowded; since it was off-season, we had the whole beach to ourselves, which was fantastic. The service was also excellent, with staff always greeting us with a smile.
Initially skeptical due to some bad reviews on cleanliness, but I’m so glad I booked! The hotel’s location is perfect close to malls, great food and even alot of massage parlor nearby. The room was comfortable, and everything worked out better than expected. I’ll definitely stay here again on my next trip!
Our go to hotel when we visit Batam.
We like the hotel's location as it's a walking distance to Grand Batam Mall and BCS - Batam City Square Mall.
A lot of eateries and massage parlors around the area.
Our stay was cut short by a day as my husband got to cover for his colleague who took leave on the last day of our stay.
We will be back again.
Thank you Artotel for having us.
The hotel's location is excellent, right across from Batam's largest shopping mall. The facilities are comprehensive, and the environment is comfortable. The room insulation is great, the bed is very comfortable, and the curtains provide good blackout. The breakfast spread was incredibly rich, and they even offered complimentary laundry service. Overall, it was a fantastic experience. I'll definitely stay here again on my next visit.
Hotel near Lagoi,Bintan83.3% of visitors choose this area
LLi€w.2026.03.10
Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again.
The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers.
The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting.
I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss.
The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team!
Guest from room 3502”
Subject
Letter of Appreciation
Dear Management,
I would like to express my sincere appreciation for the excellent service and hospitality provided during my recent stay at your hotel.
The staff were professional and courteous, the room was well maintained, and the overall experience met a high standard of quality and comfort. Your team’s attention to detail and commitment to guest satisfaction are truly commendable.
Thank you for a pleasant stay. I look forward to visiting again in the future.
Yours sincerely,
Haron Hussin
Great
869 reviews
9.1/10
Price from
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per night
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8,6/10
Very Good
SShanellejjqFrom the check in, to our check out the staff around the resort were all very helpful and smiley. They provided us with helpful advice and recommended activities to do in the resort!
Rooms were nice and clean as well and spacious. We also visited the massage in the resort and it was a really good experience!
Lots of things to do around the resort even for adults, we did archery and the instructors were very encouraging and skilled in guiding first timers!
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
GGoh Zhe LiangWonderful place for family with kids. The front desk will send whatsapp of their activity brochures, both paying and complimentary activities where you can make reservations. Guests have 20% discount as the treasure Bay is also open to outside. You can also call the buggy to pick up from your tent and you can approach the concierge to arrange for activities outside the resort, like booking taxi to shopping mall or the mangrove restaurant which the food was wonderful! You can also book for a private bbq session at your tent from the resort restaurant but best to book a day before.
DDonnaA really great hotel! The beach was beautiful and uncrowded; since it was off-season, we had the whole beach to ourselves, which was fantastic. The service was also excellent, with staff always greeting us with a smile.
GGuest UserA lovely resort with very attentive staff.
Breakfast selection is extensive. Love the freshly cut Fruits and the range of sambal offered.
We had dinner at Rica rica and th Indo cuisine is spectacular. A little expensive in my opinion. We ordered one starter and one main and that set us back sgd45.
Forget the Rimbun. Lovely setting but the food… ribeye was sgd64 but it was thin like those in our hawker centre with no taste.
Spa was amazing. We took the couple’s package and it was lovely.
We enjoyed the Floating fizz in our own private pool.
On the whole, 8/10. We will be back and hopefully the standard of food will be better.
RR.SashikumarWe stayed for 4 days and 3 nights and booked 2 rooms it was truly a pleasant experience from start to finish.
🏨 Housekeeping did an excellent job every day they changed the bed sheets and towels daily and even topped up mineral water without us needing to ask. Everything was always clean and fresh.
🍽️ Breakfast was excellent with a good variety, and all the staff were very polite and attentive.
☕ At the lounge, the staff were friendly, polite, and always served with a smile it really made us feel at home.
💁♀️ The front desk staff were also professional, polite, and treated us like real valued guests.
Overall, Asialink Hotel Batam by Prasanthi truly exceeded our expectations. Highly recommended for anyone visiting Batam great service, comfort, and warm hospitality 🌟
GGuest UserI'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!
GGuest UserAston Inn Gideon Batam – Great Value Stay
Located in Nagoya, just steps from the market and Batam City Square, the hotel is surrounded by massage parlors, dining options, shops, and beauty services. The twin-bed room is spacious enough for two large suitcases, with handy amenities like toothbrushes, sandals, mineral water, and coffee/tea. Breakfast offers a wide spread — porridge, you tiao, roti prata, nasi lemak, and a live egg station. At around 60 SGD per night, it’s excellent value for the comfort and convenience provided.
MMalaTMStayed here with my mum. Absolutely loved my stay! The Hotel is clean, smells good, the beds are big and comfy, the toilet was small but the shower pressure was power!! The breakfast was great too! Had different variety for the 3 days I stayed! Location is great too! Walking distance to One Batam Mall and abt 10-15 mins grab ride to all the other malls. Will definitely come back here for my next batam trip!
GGuest UserOn the first day, I got a room with bed bugs on the mattress. I initially thought they were just from the pillows, so I removed them (slept without a pillow) because I saw a few on the pillows and the mattress where the pillows were.
On the second day, when I returned to the hotel in the afternoon to rest, the bugs had spread all over the mattress. I called hotel staff to check, and luckily, they immediately changed my room to a bigger and, of course, clean one! 👍🏻
Thanks a lot to the hotel management! 🙏🏻 Finally got a good night's sleep on the second night.
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