5-Star Hotels in Queensland, Australia

There was a cockroach in the room! Our stay started off fairly well, but everything changed that evening when I spotted a small cockroach crawling across the desk. I immediately trapped it with my son’s face mask and crushed it with all my strength. After that, I couldn’t stop worrying that there might be more hiding somewhere in the room, so we closed up all of our suitcases to avoid any unwanted surprises. When I checked out the next morning, I showed the photo to the receptionist. She simply went, “Oh…” in surprise, and that was it. There was no apology, no explanation, and no attempt to address the issue. I didn’t ask for any compensation—I just checked out and left. Finding a cockroach is unpleasant enough, but the complete lack of response from the hotel was even more disappointing.

Great location, just across the road from the beachfront promenade. I really loved the modern, minimalist style of the hotel. However, room cleaning needs improvement. The Asian woman at the front desk was very cold and gave me a low-floor room, claiming all rooms were full. Later, I realized that Asian guests were generally assigned to lower floors. 😤

My stay at Meriton Suites Broadbeach on the Gold Coast far exceeded expectations. The location is superb; it's just a few minutes' walk to the white sandy beach, and conveniently close to the light rail station and Pacific Fair Shopping Centre, making getting around, dining, and shopping incredibly easy. My high-floor unit featured a panoramic floor-to-ceiling window balcony directly overlooking the magnificent coastline. I could watch the sunrise over the ocean in the morning and enjoy the sunset with a sea breeze in the evening – the views were expansive and incredibly relaxing. The apartment has a complete home layout, with a full kitchen and a washer/dryer combo, which was very convenient for buying seafood and cooking ourselves. The room was clean and dry, and the bedding was soft and comfortable. The complex offers two swimming pools, a gym, and a sauna, all surrounded by lush tropical greenery, creating a peaceful and serene environment. The 24-hour front desk service was attentive and thoughtful, and the WiFi was stable and fast. This place is perfect for both couples on holiday and families on a short stay, making it an excellent choice for accommodation on the Gold Coast. I will definitely prioritize booking here again on my next visit.

The hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.

The Story Bridge is visible from the window, and the view is absolutely beautiful. Although a part of the Story Bridge view is obstructed, it's still worth choosing. The breakfast selection is rich and the taste is excellent.

Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent

Location: I think this is one of the more convenient locations in Gold Coast. Facilities: However, it doesn't have its own beach, only a saltwater pool. The breakfast is quite rich; it would be best if it could be delivered to the room. There's a car service from the airport to the hotel, but the tram isn't very reliable and sometimes stops running, so don't cut it close when going to the airport. This hotel is centrally located in Gold Coast, making it suitable for getting anywhere, and transportation is readily available. If convenience is your priority, this place is a good choice. Room service is also excellent, and it offers great value for money. Service: There was a welcome drink upon check-in, and the staff were all friendly, though there was no Chinese-speaking service.

Upon check-in, I was given a room with an obstructed view. It was on a high floor, but the view wasn't perfect. I then went to the front desk to explain, and the staff were very enthusiastic about finding a room with a better view. They even showed me a few options before I confirmed one, and then they helped us switch rooms and move our luggage. The service was fantastic! The hotel's view is unbeatable, truly the best in Gold Coast. I didn't even want to leave. There's a small supermarket downstairs with all the basic necessities. It's only about 400 meters to the light rail station, which is incredibly convenient for getting around the entire Gold Coast. The hotel rooms are fully equipped with kitchenware, a washing machine, and a dryer – everything you could possibly need, it's so complete!

This hotel boasts a fantastic location, right downstairs from the night market. Their beef noodles are a real highlight, providing comfort for Chinese palates. The hotel's convenient location also means it's just a 10-minute walk to the cruise terminal and very close to the waterfront promenade, which is great for a stroll. The hotel's own bar is super chill, with live music in the evenings – perfect for a drink and a chat.

The hotel's location is great, just a 5-minute walk from the central station. It's clearly a newly built hotel, as many airline crews are staying there. The hygiene is good, and the facilities are standard, similar to what you'd find at a Doya hotel in China. However, the window in our room was extremely small. No sunlight came in all day, making it very dark. We considered asking to change rooms, but since we were out all day and only came back to sleep at night, we decided against it.