5-Star Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

This was my second time staying at this hotel, and honestly, it's the best all-around hotel I've experienced in Puncak. Everything from the facilities and the breakfast buffet to the hotel's adjacent garden and the available games was excellent. A definite 10/10!

Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟 Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎

Love the place, its really in the city area and quite close to braga & there is horse carriage rides on the weekend! How lovely! The staffs are all so efficient, friendly and nice! The room’s lovely with the bathtub and its big, really big! The tv’s also a smart tv, hence we could stream netflix. Room was quiet and the roadside didnt affect the noise inside. Will definitely come again!

Excellent hotel with incredible staff. People go the extra mile here. I’ve been managed by young intelligent and very capable ladies.  They make the hotel run like clockwork.  There is an excellent Italian restaurant with beautiful authentic dishes.  As well, the Indonesian food is above par with some exciting stand out dishes; the duck, the beef rib (iga bakar) as well Lumpia and fish cakes.  Love the pool too.

If you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot. Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery. But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds. 🚗 Getting There From Bandung Train Station: ~30 minutes by taxi or ride-hailing app From the city center: ~20–25 minutes The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference. 🎯 Nearby Attractions & How to Get There: Tebing Keraton – 10 min drive For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters. Taman Hutan Raya (Tahura) – 7 min drive Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders. Dago Dream Park – 15 min drive A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore. Lawangwangi Creative Space – 5 min drive Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes. Cafe D’Pakar – 5 min drive Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater. 🏨 Why I Loved the Hotel Infinity pool facing the forest 🏞️ Spacious rooms with local design touches Bathtub with mountain view (yes, really) Rooftop bar + locally inspired cuisine Peace and quiet — yet not far from the city ✨ Final Thoughts Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

The location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.

booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough. bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.

As premium Hotel, it's organised clean and very good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes. The staff friendly,