A true ”home away from home” for a new international student.
As an international student newly arrived in the U.S., Hilton Boston Back Bay was my very first landing spot. I have been staying here for two weeks while navigating the difficult process of apartment hunting—which has been incredibly stressful due to my lack of U.S. credit history and language barriers.
However, this hotel truly gave me a sense of ”home” during this challenging transition. Even though my English is not perfect, every staff member I encountered was incredibly patient, friendly, and accommodating. Their kindness made a huge difference in my first few weeks in Boston. I am deeply grateful for the warm welcome!
Facilities: Great, there's a microwave, so breakfast is easy to sort out myself. Location: Very close to Harvard University, and only about 10 minutes to the airport. The living room and bedroom are separate, the space is huge, and it's excellent value for money.
Hotel near Boston City Center,Boston100% of visitors choose this area
MMilliet2024.12.08
Spacious room for three, great value for money! We discovered this hotel through TikTok reviews and were not disappointed. The art deco interiors are stunning, and the lobby is beautiful. The staff were incredibly welcoming and helpful. The hotel is very quiet both day and night—perhaps due to its residential location. A fantastic stay overall. Highly recommended and would definitely return!
ห้องกว้างสำหรับสามคน ราคาดีมาก! เห็นรีวิวจาก TikTok แล้วไม่ผิดหวังเลย สะอาดมากๆ การตกแต่งสไตล์อาร์ตเดโคสวย ล็อบบี้ดูดี ถ่ายรูปได้ พนักงานต้อนรับอบอุ่นและช่วยเหลือดี โรงแรมเงียบสงบทั้งกลางวันและกลางคืน อาจเพราะอยู่ในย่านที่พักอาศัย โดยรวมดีเยี่ยม แนะนำค่ะสำหรับใครมาเที่ยวบอสตัน
Is an old hotel with full of character. Lift is a mixed of modern and old. It is well situated, across the road is a huge supermarket. Amtrak train station is just 5 mins walk away. Room is a little small and the Aircon cannot be controlled. Shower water pressure is good.
Best thing I like is a big kitchen with microwave and coffee machine. Even a 5 star hotel do not have this.
Checked in and out is super easy. Overall I like this hotel.
My experience with this hotel is truthfully one of the best so far. The service was beyond great I was treated with respect. Also the two gentlemen working at the front desk stayed patient while helping me when I was having trouble with my card to make payment. Would stay there again and most definitely recommend them to anyone looking for the perfect stay.
Second time staying here, quite like the vibe of the hotel. By the river side of Boston river, quite quiet during the day, but also a popular gathering place at night and on weekends. So you get both the quietness and the crowd. The room is decent sizes, nothing to complain about. And the services are also reasonable. Surely would be my choice if I come back to Boston again. Oh forgot to mention, get a river view room, it's surely worth the price difference.
Convenient hotel, efficient check-in, had an excellent and quiet sleep between 2 flights. Even possible to walk from the international terminal E (all covered walkways). Took the free hotel shuttle in the morning.
The hotel charges a $300 security deposit and an automatic 18% gratuity on any food/drink purchased. A bowl of oatmeal and coffee was $23. There is no breakfast buffet available. The rooms are tiny and designed very much like a cruise ship cabin, complete with bunk beds! There are no closets, drawers or counter space in the room and only 6 hangers (to hang clothes where?) I had to use the ironing board for toiletries. The bathroom is separated from the bedroom only by a curtain. (I wonder how couples feel about each other after staying there?) The only window is a floor-to-ceiling window in the bathroom so you can flash nearby shoppers as you step out of the shower. The heated towel rack in not within arm's reach of the shower and featured hard and frayed towels. The room featured a large TV that was surrounded by LED lights. No obvious switch turned off said LEDs, but apparently the round rainbow-colored emblem in one of the built-in cubby holes turned it off.
On the plus side, the hotel is a half-mile from the Boston Convention Center. Also, travelers can take the Silver Line bus from Logan Airport to South Station (or one stop short of the station to this hotel) for FREE! The one-way trip back to Logan Airport is $2.40. There is a rooftop bar that features a nice city view.
The decoration of this hotel is very colorful. To be honest, it feels a bit like a motel. But the room is average and the accommodation feels pretty good. But the bad experience was that when we opened the door to the room we were given, there was someone inside! When I went back to the counter to tell her, I didn't even say sorry. I told her that I had ordered it two months ago, and she replied that many people had already ordered it! Very dumbfounded! Fortunately, the solution was quite positive. They helped us change to an executive suite and added an extra bed in the living room.
Great
132 reviews
9.0/10
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8,2/10
Very Good
AAnonymous UserIn Southborough, very close to the company, nice and quiet environment
The front desk service was very good. I arrived quite late at night and was given freshly baked cookies, which was very considerate
The room was quite large, the two large beds were very comfortable, the bathroom facilities were also good, and the cloakroom was very convenient
You can watch Netflix and other movies on the TV for a fee, and there is also cable TV
The only drawback is that the coffee machine is very dirty, with dust inside and outside, and needs to be washed before use. The disposable cups and cup lids provided are also covered with dust
I don’t know if this room has not been occupied for a long time
Please check the hygiene of the room before checking in
GGuest UserThe room isn't huge, but with two 150cm beds, it's manageable for a family with kids if you don't mind snuggling. The mattress was incredibly soft; surprisingly, I usually get back pain at home but slept on this soft bed for three nights with no issues. There's a Starbucks drip coffee maker in the room, and another Starbucks next to the front desk on the second floor. Bar10, also on the second floor, serves good food. The hotel connects to two malls, which is fantastic in the cold winter as you don't have to go outside to find food. The cleanliness was impeccable, it looked like it had just been renovated. The shower had both an overhead rain shower and a handheld option; even though it was in a tub, the water pressure was excellent. Facing north, we had an unobstructed view of the river and MIT across the way. Boston truly is a beautiful city, and I'd definitely stay here again on my next visit.
HHeliyoulilingIt's just an ordinary business hotel, just stay for a while, it's very quiet, but the room facilities are a bit old, but the bedding and everything are clean, overall it's good, nothing to complain about
GGuest UserExcellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable
GGuest UserHotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel
GGuest UserHotel staffs are professional. Receptionist presented a warm welcome while receiving us. They responded our enquiry swiftly.
Housekeeper are very attentive, too. Facility in room was kept in good condition. Air conditioning in room was good and running quietly.
All in all, we are satisfied with the room standard and service provided by staff.
SSergeiОтличный новый отель.
Номера небольшие, но все очень комфортно! Удобная большая кровать прямо у окна с видом на город (при заселении можно выбрать низкий или высокий этаж и вид - на город или нет).
Регистрация удобная
Душ и вся сантехника новые, все супер.
Современный телевизор
Свет, кондиционер, телевизор и пр. Управляется с планшета, что тоже очень удобно.
Есть два вида штор - блекаут и от яркого солнца.
Район удобный - можно быстро добраться до Кембриджа, до Даунтауна пешком 15 минут.
, тропа Свободы также находится рядом
Отель находится в здании автовокзала, но народу немного и это соседство не ощущается. Зато рядом есть большой фуд-корт, огромный супермаркет где огромный выбор всего, в том числе алкоголя и готовой еды. Также через дорогу - литл итали, где много вкусных ресторанчиков и баров.
В общем, мы очень рады, что выбрали этот отель.
GGuest UserAlthough the location is a bit out of the way when visiting Boston, I would still consider staying there again. The bedding was exceptionally comfortable, with a light-weighted and thin comforter that kept me warm throughout the night, making for a very quiet and restful sleep.
The property was very clean, and the shower water ran hot immediately without any waiting.
The afternoon and night shift employee on Sunday was extremely helpful. She patiently answered my questions and assisted me with printing my boarding pass—truly 5-star service. In contrast, the Monday morning and afternoon front desk employee had a noticeably different attitude. When I stopped at the front desk, she did not make eye contact and made me feel unwelcome. Later that day, I got lost near Alewife Station while trying to walk back to the hotel, so I called the front desk for assistance. She repeatedly told me to take the bridge, which appeared to be a highway bridge intended for cars rather than pedestrians. She insisted on this direction and then hung up. In reality, I should have turned left toward the park well before reaching the bridge.
I would rate the Sunday night staff member 5+ stars and the Monday morning employee 2 stars. Overall, averaging the experience, I would give the service a 4-star rating.
GGuest UserThe hotel charges a $300 security deposit and an automatic 18% gratuity on any food/drink purchased. A bowl of oatmeal and coffee was $23. There is no breakfast buffet available. The rooms are tiny and designed very much like a cruise ship cabin, complete with bunk beds! There are no closets, drawers or counter space in the room and only 6 hangers (to hang clothes where?) I had to use the ironing board for toiletries. The bathroom is separated from the bedroom only by a curtain. (I wonder how couples feel about each other after staying there?) The only window is a floor-to-ceiling window in the bathroom so you can flash nearby shoppers as you step out of the shower. The heated towel rack in not within arm's reach of the shower and featured hard and frayed towels. The room featured a large TV that was surrounded by LED lights. No obvious switch turned off said LEDs, but apparently the round rainbow-colored emblem in one of the built-in cubby holes turned it off.
On the plus side, the hotel is a half-mile from the Boston Convention Center. Also, travelers can take the Silver Line bus from Logan Airport to South Station (or one stop short of the station to this hotel) for FREE! The one-way trip back to Logan Airport is $2.40. There is a rooftop bar that features a nice city view.
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