4-Star Hotels in Massachusetts, United States

In Southborough, very close to the company, nice and quiet environment The front desk service was very good. I arrived quite late at night and was given freshly baked cookies, which was very considerate The room was quite large, the two large beds were very comfortable, the bathroom facilities were also good, and the cloakroom was very convenient You can watch Netflix and other movies on the TV for a fee, and there is also cable TV The only drawback is that the coffee machine is very dirty, with dust inside and outside, and needs to be washed before use. The disposable cups and cup lids provided are also covered with dust I don’t know if this room has not been occupied for a long time Please check the hygiene of the room before checking in

Very tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel. Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money. Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits. Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges. The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.

It's just an ordinary business hotel, just stay for a while, it's very quiet, but the room facilities are a bit old, but the bedding and everything are clean, overall it's good, nothing to complain about

This Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude. There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel. Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation. In short, you don't need to live here if you don't want to watch the game nearby.

Newly renovated room with very comfortable bed/beddings and good temperature control system. Conveniently located to shopping and other tourist sites. Also easily accessible to Prudential station.

Had such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible! 10 out of 10 will be staying here when we find ourselves in Boston again.

Hotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel

It's so beautiful! I booked a city view room for my birthday celebration alone and I loved it. The view was gorgeous both day and night ദ്ദിᐢ- ̫-ᐢ₎ You can even see the sunrise during the day. It faces the beach, and the room wasn't too small for one person. This isn't my first time staying at a citizenM, and the experiences have always been quite good. This one is also near the station, super convenient. The only downside is that the refrigerator isn't very cold. My birthday cake was going to spoil, so I had to ask the front desk to refrigerate it for me.

Very satisfied! Facilities: Quite new. Hygiene: Not cleaned daily. Environment: Extremely satisfied. Service: In the US, the lobby provides hot water, coffee, and iced lemon water daily. What more could you ask for?!

The hotel is clean and in a great location. Unfortunately the rooms are far too small. I understand that there is a Japanese compact theme going on for the rooms but it would be useful to potential guests for this to be clearly spelt out in the booking information. There is no room for two suitcases and very limited space to put clothing. The bed becomes the settee and vice versa. When the bed is down it is very cramped and difficult to navigate around it because the suitcases are on the floor. The US is known for big rooms, big beds, and big servings of food. You would not expect to find such small rooms in a U.S. hotel.