The room was generally OK and clean. The surroundings were natural and quiet. There were also places to eat not far away by car. However, the air conditioner had a huge fan in the room, which was quite noisy.
This hotel is clean and spacious. It is the only hotel dorectly connected to the terminal of Pittsburgh International Airport, which makes it the most convenient option for travelers.
Even though we had made a reservation for three people, there was only one shampoo.
When we arrived at night and went to buy something from the shop, the staff were very rude.
In the morning, most of the staff didn't even greet us.
Hotel near Philadelphia City Center,Philadelphia100% of visitors choose this area
SSL爸爸2025.12.12
Great location, close to shops and restaurants. The room was a bit small but very clean. There's free water and coffee in the lobby. It's a shame the hotel doesn't offer breakfast. Good for short trips and business travelers.
The service is attentive and thoughtful, there is free parking, it is very convenient to enter and exit, there are entertainment and food merchants around, the service level of the hotel chain is guaranteed, and the fitness facilities are fully equipped.
This was a first class experience!! From the valet parking and bellhops when we arrived to the gorgeous room and view!! Super cool amenities, we really enjoyed the pool, exceptional!!
We would definitely recommend going to Mount Airy and we are looking forward to coming back again!
Shout out to the amazing staff at the hotel for being very helpful and accommodating!
Our family booked a stay last April 2023, so it was only natural to book this venue for our April 2024 PA trip. We were disappointed in the condition of the room because both closet doors were broken perhaps by the previous occupant. The photos tell the story and the front desk. The other issue involved the loud noise in the hallway made by unsupervised children going to or coming from the pool area around 8:45 ish.
With a stay at Thornwald Mansion in Carlisle, you'll be in the historical district, within a 10-minute drive of Carlisle Fairgrounds and Molly Pitcher Statue. This bed & breakfast is 1.1 mi (1.8 km) from Penn State Dickinson Law and 1.1 mi (1.8 km) from Letort Spring Run.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
The front desk is staffed during limited hours. This bed & breakfast has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries.
Hotel near Philadelphia City Center,Philadelphia100% of visitors choose this area
GGuest User2025.12.27
Hotel facilities are relatively simple, the bed is very comfortable, but the room is small and the wardrobe is small! The front desk and restaurant and room service are very warm and timely to meet the needs of the guests.
The room was good except for the mini fridge was not seated properly. We never got to try the food because there were so many people and not enough staff. We went down after 8:00 AM and there was no regular coffee just decaf. There were 2 woman before us waiting for coffee. We got 1 cup of coffee and nothing else of our paid for breakfast.
There was a large group of people outside on the patio talking loudly way past 11 PM!
Very Good
104 reviews
8.0/10
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8,3/10
Very Good
GGuest UserWe inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit.
GGuest UserThe hotel is good, suitable for business trips. Breakfast is provided downstairs, and the meals are relatively rich. The surrounding environment of the hotel is very good, and there are some attractions nearby.
GGuest UserI was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.
SSL爸爸Great location, close to shops and restaurants. The room was a bit small but very clean. There's free water and coffee in the lobby. It's a shame the hotel doesn't offer breakfast. Good for short trips and business travelers.
GGuest UserNice sized apartments with good kitchen facilities. The bathroom was nice and clean. Good sized double bed and sofa-bed. The only downside was the noise from the neighbours, the rooms are not very sound-proof, the neighbour upstairs when flushing toilet was very noisy can wake you up.
GGuest UserThis was a first class experience!! From the valet parking and bellhops when we arrived to the gorgeous room and view!! Super cool amenities, we really enjoyed the pool, exceptional!!
We would definitely recommend going to Mount Airy and we are looking forward to coming back again!
Shout out to the amazing staff at the hotel for being very helpful and accommodating!
Rred8meThe room is incredibly spacious, with a storage room, a dressing room, a washroom, a kitchen, and a bedroom! It's perfect for those traveling with family. All the main attractions are within walking distance! Highly recommend 👍
Bbl4862Hotel in downtown Philadelphia although located tucked near an expressway. Around a 10 minute walk to Rittenhouse Square. Just like many Sheraton hotels however, the hotel is a bit outdated which can be seen through the carpet and the bathroom however, cleanliness is decent. Spacious room. Housekeeping not very proactive, did not come for one day or came at 6pm. However, front desk was responsive and get that situation amended quickly. Not a bad stay for a decently price 3 star hotel in Philadelphia.
HHaoxianghaoxiangnvxiaThe location is very good, right in the university town, within a ten-minute walk to the center of the university campus. It takes seven or eight minutes to drive to the Philadelphia Museum of Art.
The front desk is very polite, the room is a little old, and the elevator is a bit troublesome.
There is free parking, easy to get in and out, and easy to park. There is a Cantonese restaurant in the lobby, which is not expensive and tastes authentic.
AAnonymous UserThe decoration is old-fashioned, clean and tidy, and close to the airport. Overall, it is OK. In terms of facilities and items provided: American hotels do not provide toothbrushes, slippers and other items, which is quite different from domestic hotels of the same brand.
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