The service and the hotel’s room were good. I like the energy of the front desks. They are really friendly and welcoming. I forgot to take a picture of the room.
Hotel near Downtown Houston,Houston55% of visitors choose this area
ZZhongyuyumen2025.09.18
Facilities are OK and location is convenient. Breakfast is not buffet, you need to take the meal coupon to order yourself, up to $18. There is a swimming pool and gym, but there is no time to use it.
The rooms were quite comfortable.
There was a microwave in the room, so you could buy pre-made meals at the nearby Whole Foods and heat them up.
The location is near Rice University.
The hotel doesn't have free parking, but there is parking available on the street around the corner, which is decent.
Hotel near Downtown Houston,Houston55% of visitors choose this area
GGuest User2026.01.06
The location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.
The room was spacious and the service attitude was good. Thank you for being helpful. The location was also very convenient. The customer service was very good every day. I would choose this place again when I come to Dallas.
Hotel near The Galleria,Houston15% of visitors choose this area
GGuest User2024.12.31
The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs.
Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience
Hotel near San Antonio City Center,San Antonio100% of visitors choose this area
VVacationsWithTWNTY72025.12.31
The Riverwalk Plaza is located near other bars and food places. It is great for families, in their lounge they have movies, chess and other family games. On the other side you will find the Gavel. Good bar and great atmosphere, did not try any food but their drinks were on point.
The location is nice. The staff is nice. However, they have no hot water. I wasn’t told at check in. So, when I checked out I told them and they were like “yeah, it’s our whole building.” I don’t understand why they wouldn’t tell guests this…especially after a long day’s travel. Anyway, they say they’re getting it fixed but who knows.
Отель мне понравился. Просторные, чистые номера с большим столом. Вай-фай работал хорошо. В лобби можно купить еду. Отель находится близко к жд станции. Единственный недостаток в том, что отель далеко от продуктовых магазинов.
Very Good
113 reviews
8.5/10
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8.7/10
Very Good
GGuest UserThe location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.
GGuest UserОтель мне понравился. Просторные, чистые номера с большим столом. Вай-фай работал хорошо. В лобби можно купить еду. Отель находится близко к жд станции. Единственный недостаток в том, что отель далеко от продуктовых магазинов.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
AAnonymous UserThe decoration of the hotel is very artistic and artistic, the room facilities are average, the comfort level is average, and the air conditioner is very noisy. The breakfast is pretty good, there are many varieties, parking is free, and travel is convenient.
GGuest UserThe hotel was nice. The only complaint I have it that I had my Do Not Enter/ Do Not Disturb (not sure which it said) hanging on the door when I went to the store. They entered anyway! I had money left out on the counter and other valuables that I didn’t have put in the safe bc I didn’t have time to throw it in there. They shouldn’t have entered if I put the sign on the door that said don’t smh
刘刘白子_lssGreat Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve
I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated.
The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere.
That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through.
Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used.
Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.
GGuest UserThe experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs.
Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience
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