4 Stars Hotels in Kien Giang Province, Vietnam

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

I recently stayed at a hotel that left a great impression on me. The staff was incredibly helpful and friendly, which made my stay even more enjoyable. The rooms were also really nice and had good facilities, which was a huge plus. I particularly enjoyed the delicious breakfast that was served every morning, it was a great way to start the day. However, there were a few cons that I noticed during my stay. One of the issues was that the taxi drivers often confused between M Village and M Resort, as there were two M hotels located next to each other. This was a bit confusing and caused some inconvenience for us. On our last few days, some open burning was happening next to the hotel, which made our room smell a bit smoky. But when we complained to the staff, they immediately changed our room to a different one. Overall, though, I would still highly recommend this hotel to anyone looking for a great place to stay.

Convenient, comfortable hotel. There is free parking for bikes on the ground floor. We came from the sea, were tired, and didn’t wait for coffee to be made, so it was delivered to our room quite quickly. Rooftop pool with magnificent 360 degree views. Everything is beautiful and modern. The only negative is that you have to go through some back streets to get to the sea and the sea in that place is not the best. It's a relatively short walk to the King Kong supermarket, but it still turns out that the hotel is located at the southernmost tip of the busy areas. If only it were a little further north... Food - I won’t find fault, I have no complaints, but still I’ve seen better, so for food 4 out of 5. As for the number again - no complaints, but I’ve seen better, so again 4, even 4, 5 out of 5.

I was in the Stufio class for 2 people with a view of the fireworks proposal. The room is very nice. There is a kitchen for cooking and full spices for cooking. I will definitely come back. The host introduced a tour to starfish beach for me. They are very friendly and star storm has a lot of starfish. Wild. And I get to dive and grill my own fish. Very happy

The hotel services were prompt and the staff was professional. We found the restaurant to be bit overpriced but that is what it is and all other aspects were really good. I would recommend this hotel for fellow travellers specially if you are travelling with your family.

Absolutely amazing place! We stayed 5 nights and wish we could have stayed more before moving onto our next destination - it was amazing. Everything from the pool service, pool bar, drinks, the food and above all, the amazing service from each and every staff member. Every time we returned back to the resort, it felt like we were coming into our own home because of the big smiles, hellos and waves from each of the staff - absolutely amazing. We can’t forget to mention the wonderful pool bartenders who made our days and evenings with their warm smiles, laughs and caring ways - Lao and his evening bar female co-worker (whose name just escaped us). They’re amazing and MADE our trip ❤️ The location and amenities are amazing and very clean. The bed was VERY comfortable and the luxury pool villa was simple beautiful and so clean. We were never in need of anything! The food at the restaurant was absolutely delicious and fresh - a MUST place to eat during your stay! Big thank you to Phu Quoc’s Mercury villa family for making our trip in Phu Quoc! 100 percent recommend!

One of my favorite resorts, the rooms are comfortable and clean, the private pool is great, and the beach is very beautiful The only drawback is that although the room has kitchen equipment, there are no kitchen utensils to use! There are welcome fruits but there is no fruit knife to cut the fruits, which is a pity. I highly recommend this hotel and will stay there again if I have the chance.

We had the pleasure of staying at the Camia resort during the last week of December. It exceeded our expectations and we loved the intimate feel of the resort. The staff was so friendly and accommodating and I would especially like to mention Nhi (Katty) at reception who is a real gem. She went out of her way to make us feel at home, give us advice and made my husband’s birthday special by organizing a small cake and for our bed to be beautifully decorated. They all made us feel like family and that is why we would love to stay there again should we ever return to Phu Quoc. If your budget allow it, I would highly recommend staying in an Ocean villa. It is not only spacious with a lovely view from the balcony, but the open air rain shower is so romantic. We also loved the infinity pool and to relax next to it during happy hour and watching the sky change from a deep orange to many shades of pink. The cocktails are delicious and the setting of the restaurant lovely overlooking the ocean. We did find the food at the restaurant being hit and miss and this is the only thing I feel need improvement. There are many restaurants in close proximity and I can recommend “On the Rocks”. The breakfast was good and the staff very friendly, a few more western options would be nice. We were very impressed with the Christmas party hosted on Christmas eve. The decor was lovely and the food delicious. The gardens in the resort are so well kept with wild flowers and lots of green trees and plants. The use of the kayaks are for free, you just need to book in advance. I did not get to try out the spa but it’s located conveniently next to the pool. The complimentary transportation from the airport was also much appreciated. If in doubt where to stay, just book this little paradise. You will not be sorry !!!!

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

I recently stayed at a hotel that left a great impression on me. The staff was incredibly helpful and friendly, which made my stay even more enjoyable. The rooms were also really nice and had good facilities, which was a huge plus. I particularly enjoyed the delicious breakfast that was served every morning, it was a great way to start the day. However, there were a few cons that I noticed during my stay. One of the issues was that the taxi drivers often confused between M Village and M Resort, as there were two M hotels located next to each other. This was a bit confusing and caused some inconvenience for us. On our last few days, some open burning was happening next to the hotel, which made our room smell a bit smoky. But when we complained to the staff, they immediately changed our room to a different one. Overall, though, I would still highly recommend this hotel to anyone looking for a great place to stay.

Convenient, comfortable hotel. There is free parking for bikes on the ground floor. We came from the sea, were tired, and didn’t wait for coffee to be made, so it was delivered to our room quite quickly. Rooftop pool with magnificent 360 degree views. Everything is beautiful and modern. The only negative is that you have to go through some back streets to get to the sea and the sea in that place is not the best. It's a relatively short walk to the King Kong supermarket, but it still turns out that the hotel is located at the southernmost tip of the busy areas. If only it were a little further north... Food - I won’t find fault, I have no complaints, but still I’ve seen better, so for food 4 out of 5. As for the number again - no complaints, but I’ve seen better, so again 4, even 4, 5 out of 5.

I was in the Stufio class for 2 people with a view of the fireworks proposal. The room is very nice. There is a kitchen for cooking and full spices for cooking. I will definitely come back. The host introduced a tour to starfish beach for me. They are very friendly and star storm has a lot of starfish. Wild. And I get to dive and grill my own fish. Very happy

The hotel services were prompt and the staff was professional. We found the restaurant to be bit overpriced but that is what it is and all other aspects were really good. I would recommend this hotel for fellow travellers specially if you are travelling with your family.

Absolutely amazing place! We stayed 5 nights and wish we could have stayed more before moving onto our next destination - it was amazing. Everything from the pool service, pool bar, drinks, the food and above all, the amazing service from each and every staff member. Every time we returned back to the resort, it felt like we were coming into our own home because of the big smiles, hellos and waves from each of the staff - absolutely amazing. We can’t forget to mention the wonderful pool bartenders who made our days and evenings with their warm smiles, laughs and caring ways - Lao and his evening bar female co-worker (whose name just escaped us). They’re amazing and MADE our trip ❤️ The location and amenities are amazing and very clean. The bed was VERY comfortable and the luxury pool villa was simple beautiful and so clean. We were never in need of anything! The food at the restaurant was absolutely delicious and fresh - a MUST place to eat during your stay! Big thank you to Phu Quoc’s Mercury villa family for making our trip in Phu Quoc! 100 percent recommend!

One of my favorite resorts, the rooms are comfortable and clean, the private pool is great, and the beach is very beautiful The only drawback is that although the room has kitchen equipment, there are no kitchen utensils to use! There are welcome fruits but there is no fruit knife to cut the fruits, which is a pity. I highly recommend this hotel and will stay there again if I have the chance.

We had the pleasure of staying at the Camia resort during the last week of December. It exceeded our expectations and we loved the intimate feel of the resort. The staff was so friendly and accommodating and I would especially like to mention Nhi (Katty) at reception who is a real gem. She went out of her way to make us feel at home, give us advice and made my husband’s birthday special by organizing a small cake and for our bed to be beautifully decorated. They all made us feel like family and that is why we would love to stay there again should we ever return to Phu Quoc. If your budget allow it, I would highly recommend staying in an Ocean villa. It is not only spacious with a lovely view from the balcony, but the open air rain shower is so romantic. We also loved the infinity pool and to relax next to it during happy hour and watching the sky change from a deep orange to many shades of pink. The cocktails are delicious and the setting of the restaurant lovely overlooking the ocean. We did find the food at the restaurant being hit and miss and this is the only thing I feel need improvement. There are many restaurants in close proximity and I can recommend “On the Rocks”. The breakfast was good and the staff very friendly, a few more western options would be nice. We were very impressed with the Christmas party hosted on Christmas eve. The decor was lovely and the food delicious. The gardens in the resort are so well kept with wild flowers and lots of green trees and plants. The use of the kayaks are for free, you just need to book in advance. I did not get to try out the spa but it’s located conveniently next to the pool. The complimentary transportation from the airport was also much appreciated. If in doubt where to stay, just book this little paradise. You will not be sorry !!!!

I stayed recently at this resort for two nights and it more than met my requirements. Although it can be a little dated the hotel for a 4 star was very good. The pool is a descent size and the breakfast was excellent with plenty of options. I found the staff to be very polite and helpful. I would stay here again if returning to Rach Gia.

The hotel is biggest in town at the moment. I found it’s interesting which many wall pictures, showing famous people saying. It doesn’t look like a state owned company where nonsense slogans hanging everywhere! Room is clean. New dimsum breakfast facility is served. Haven’t tried any other hotels yet, so can’t compare them. However I could recommend this hotel for staying in town. One thing I don’t like. FO offers airport transport at 6:15am only when the flight is at 7:00. They make customers nervous.

The hotel is biggest in town at the moment. I found it’s interesting which many wall pictures, showing famous people saying. It doesn’t look like a state owned company where nonsense slogans hanging everywhere! Room is clean. New dimsum breakfast facility is served. Haven’t tried any other hotels yet, so can’t compare them. However I could recommend this hotel for staying in town. One thing I don’t like. FO offers airport transport at 6:15am only when the flight is at 7:00. They make customers nervous.