Shanghai Metro Guide for Foreigners 2026: Map, Hours, Payment Tips
By Bethy
July 17, 2026
Master Shanghai metro system! Check my guide to maps, fares, stations & schedules. Everything you need for easy subway travel in Shanghai 👇
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Shanghai Metro Map & Network Overview 2026
Source from Wikipedia
Shanghai Metro is one of the largest rapid transit systems worldwide, the primary daily transport for locals and tourists.
- Total operating lines: 20 metro lines + 1 Shanghai maglev line
- Total stations: Over 500 operational stations, covering downtown, suburbs, airports (PVG/SHA), train stations and major tourist spots.
- Coverage: Connects key areas including the Bund, Nanjing Road, Lujiazui, Disney Resort, Hongqiao & Pudong Airports.
- Advantage: Affordable, punctual, traffic-free, and the most time-efficient way to travel across Shanghai.
Shanghai Metro Opening Hours & Train Frequency
Source from Wikipedia
Opening Hours
- Standard first train: 05:30 – 06:00 (varies by line & station)
- Standard last train: 22:30 – 23:30
- Major hubs (Hongqiao Railway Station, People’s Square): Extended late-night services on weekends and holidays.
- Note: Last trains depart early for suburban branches; always check schedules before late travel.
Train Frequency
- Peak hours (07:00–09:00 / 17:00–19:00): Every 2–4 minutes
- Off-peak hours: Every 5–8 minutes
- Remote suburban lines: Every 10–15 minutes
- High-traffic core lines (Line 1, 2, 9, 10): Highest frequency all day long.
Shanghai Metro Lines & Key Stations
Shanghai Subway Line 14 Yuyuan Station (from ArchDaily)
Core lines for tourists and short-term travelers:
- Line 1: North-south main line, People’s Square, Xintiandi
- Line 2: Airport express, Hongqiao Airport, Pudong Airport, Lujiazui, Nanjing Road
- Line 10: Major tourist areas, The Bund, Yuyuan Garden, Tianzifang
- Line 11: Shanghai Disney Resort
- Line 17: Popular water towns and western suburbs
Interchange stations: People’s Square, Jing’an Temple, Century Park, Hongqiao Hub — easy transfers between multiple lines with no extra fare.
How to Pay & Buy Shanghai Metro Tickets for Foreigners
Source from ENGLISH.GOV.CN
Top 1: Alipay QR Code (Most Recommended)
- No Chinese bank account required; foreign credit/debit cards are fully supported.
- Steps: Download Alipay → Complete passport verification → Link your overseas card → Enter the “Travel/Transit” tab → Select Shanghai Metro → Generate a transit QR code.
- Use: Scan the code at gate entry & exit; auto-deduct fare after each trip.
- Perk: Works for metro, city buses and shared bikes across China.
Source from viajeroslowcosteros
Option 2: Single Journey Ticket (Cash/Card for Non-App Users)
- Touch the ticket vending machine screen and switch to English mode.
- Select your destination station or metro line.
- Pay via cash, foreign card, WeChat or Alipay.
- Collect the small IC token card.
- Tap the token to enter, insert it into the slot when exiting.
Option 3: Reusable Public Transit Card / 24-Hour Pass
- Transit Card: Load cash credit, reusable, refundable for leftover balance at service counters.
- 24-Hour Unlimited Pass: Ideal for tourists with heavy travel plans; excludes ferry services.
In-Person Help
Every station gate and service counter has staff on duty. If you struggle with machines or app setup, staff can help buy tickets or solve payment issues for free.
Shanghai Things to Do
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3819 booked
![Half-Day Tour to Zhujiajiao Ancient Town [Explore the Millennial Water Town with Timeless Charm and Lively Atmosphere]](https://ak-d.tripcdn.com/images/0352m12000pbrd487A4C6_C_568_320.jpg)
How to Take Shanghai Metro? Step-by-Step
Source from Wikimedia Commons
- Check your line, direction and interchange stops via navigation apps.
- Enter the metro station, follow signs for concourse and platform.
- Go through security: Bags and backpacks need X-ray scanning (mandatory).
- Entry: Scan Alipay QR, tap transit card or swipe single-trip token.
- Board the correct platform; watch line and direction screens to avoid mistakes.
- Alight at your stop, follow exit signs for malls, attractions or roads.
- Exit gate: Rescan QR / insert token / tap card to complete payment.
What Apps You Need for Shanghai Metro Travel
- Alipay
The top payment tool recommended by foreign travelers on Reddit. Simplifies cashless travel, supports overseas cards, and needs only one-time passport verification. - Metro Man
Best navigation app for Chinese metro systems. Real-time arrival times, route planning, interchange alerts, offline metro maps and delay updates. Widely praised by expats and tourists.
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🔥[Discount] Shanghai Hotels Recommendations
Shanghai Hotels
5 star
Very Good11532 Reviews
People's Square Area Shanghai|0.54km from city centre
The room was very spacious and clean. The Western breakfast was high quality, especially the egg tarts and cheese sandwiches which were particularly delicious. There's a dumpling shop downstairs that's affordable and tasty. We traveled during the National Day holiday, so there were lots of people, but the hotel is right on a pedestrian street, making it very convenient for exploring the surrounding area.FromVND 3,149,734
Outstanding6754 Reviews
People's Square Area Shanghai|0.47km from city centre
This hotel is really, really good! The location and service are both top-notch! I hesitated a lot because it was a bit pricier than I expected (it was National Day, so there was a premium), but it was truly the best choice I made!
First, the accommodation! It was clean and the view was amazing. I arrived early for check-in and asked if they could give me a room with a good view. They found me the best view room comparable to the one I paid for 😆
Next, the location! Nanjing East Road and People's Square are right in front, which was great for tours (many meeting points are at People's Square) and shopping. Plus, many famous restaurants (hot mala ban on social media, Lu Xuxu butter cakes, crab roe and shrimp dumplings, milk tea, etc.) delivered, and a robot brought the food to my door, allowing me to try a variety of dishes. It saved so much time, it was amazing!
The staff's service was also excellent. They helped with my luggage and were incredibly kind. Thank you! Oliver and Riley are the best! I'll definitely come again.FromVND 5,005,482
Excellent8534 Reviews
People's Square Area Shanghai|0.7km from city centre
I really have to commend Tristan at the front desk. I had a very unpleasant experience during check-in, and I was feeling quite upset. But because of the wonderful Tristan, a very lovely lady, who was gentle, attentive, and had such a kind attitude, what was originally a very frustrating situation became much more bearable thanks to her comforting words. I could truly feel that she genuinely cares about the guests, and she was both professional and empathetic. Many thanks to Tristan. Because of her, for all my future stays in Shanghai, I will only choose Marriott Executive Apartments.FromVND 4,811,771
Very Good5058 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|1.78km from city centre
Absolute jem starting from the great location and Stunning views. We had a renovated room which was absolutely amazing with a lovely French vibe to it.
Fantastic breakfast with a vast variety of cuisines. Spotless and sparkling. Very friendly service eager to help. I am grateful to a concierge helping me with an airplane ticket situation. Staff’s English is on a decent level. I would totally recommend this hotel for a memorable stay in Shanghai 😍FromVND 3,389,936
Outstanding9931 Reviews
Train Station Area Shanghai|2.4km from city centre
I stayed at the Pullman Jing'an for a business trip, and the experience far exceeded my expectations. The hotel boasts a prime location right in the Jing'an Temple commercial district, with the subway station just steps away. Getting to West Nanjing Road or Hongqiao is very convenient, and there is an abundance of dining options in the surrounding area.
The lobby has a modern and grand design, and check-in was very efficient. The room offered an expansive view, and the bedding was exceptionally comfortable—a lifesaver for overcoming jet lag or recovering from intense work. The breakfast spread was extensive, featuring both Western pastries and a live noodle station for fresh Chinese noodles, making it a perfect start to the day. This will definitely be my top choice for my next trip to Shanghai!FromVND 3,273,709
Business travel
Outstanding12429 Reviews
People's Square Area Shanghai|0.73km from city centre
Located right on Nanjing Road Pedestrian Street, the hotel is housed in a century-old historic building with a classic Old Shanghai vibe. Despite the bustling crowds during the National Day holiday, the hotel offers a quiet retreat amidst the hustle and bustle. The environment and service are both top-notch. While it lacks a swimming pool and parking lot, getting around, dining, shopping, and sightseeing are all extremely convenient. A great choice overall.FromVND 585,006
Very Good9226 Reviews
People's Square Area Shanghai|0.5km from city centre
The reception at Conrad Shanghai was warm, professional, and patient in introducing the surrounding area and hotel facilities, providing attentive and thoughtful service throughout our stay. The hotel enjoys an unbeatable location, close to the Bund and right next to the pedestrian street. The room was clean, comfortable, and full of thoughtful touches. It offered a fantastic stay experience and is a great choice when visiting Shanghai! Special thanks to Quain, G, Ivy, and Diana for their wonderful service.FromVND 6,725,632
Good2616 Reviews
Jing'an District/West Nanjing Road Shanghai|0.85km from city centre
My friend was only staying in Shanghai for a day, so naturally, I wanted to give her an itinerary that offered both 'old-world charm and new-age chic.' While passing Nanjing West Road recently, this InterContinental 'Luxury Collection' hotel immediately caught my eye. And just as I expected, critical as she is, she complimented my taste the moment she walked in.
Its most appealing features are its convenient location and its ability to be a tranquil oasis amidst the bustle: step outside, and you're on the vibrant Nanjing Road; turn around, and you're in the quiet serenity of a residential area. My friend said the elevator decor instantly made her feel like she'd 'traveled through time,' and that unique 'Haitian style' evoked long-lost memories of Shanghai. She had originally come to sightsee but happily spent most of her day lingering at the hotel.
What she loved most were the terrace and the restaurant. On a summer evening, the breeze felt just like those childhood nights spent cooling off in the alleyways – she used to live in a Shikumen house. She remarked, 'If only I could lie in a wicker chair, fan myself with a palm-leaf fan, eat watermelon, and watch an outdoor movie, that would be truly divine.' She also adored the red hanging ornament in the lobby; it was vibrantly bright, yet its glass texture gave it a lively feel, much like Shanghai's character – passionate yet steady, with a touch of lightness within its composure.
The food did not disappoint either. I pushed her to try the Shiqipu Noodle Restaurant, where the owner asked in Shanghainese, 'Mi dao ai hao fa?' (Is the taste good?), and she smiled and replied, 'Authentic,' instantly tearing up. She specifically bought the sweet variety of butterfly pastries from the International Hotel – saying 'only sweet is truly Shanghai.' Her only regret was: having stayed in too many foreign-style grand hotels, this time, with Shanghai elements everywhere and Shanghai flavors in every bite, it was 'just missing the sound of Shanghai.' Perhaps the cicada chirps in the alleyways and the hawkers' cries from the Shikumen are the hometown sounds she truly yearns to hear.
However, she has already declared: the next time she returns, this will be her chosen hotel, and she plans to visit all the routes I arranged. I believe the charm of Shanghai has never been in its superficial glamour but in its ability to always find the most fitting way to blend East and West, ancient and modern, living as a unique 'Haipai' (Shanghai style). This is also the root that every Shanghainese person cherishes.
Below are the three half-day itinerary options I created for her, which I've also compiled here, hoping they might help someone else:
Option 1 · A Stroll Through Old Shanghai Charm
Start from the hotel's main entrance on Fengyang Road and turn into Huanghe Road. The Changjiang Building and Changjiang Theater were the last residences of Eileen Chang; Huanghe Road is the origin of 'Blossoms Shanghai' (Fan Hua). The International Hotel is where her mother and aunt once stayed; next to it, the Sports Museum is rumored to be where Eileen Chang used to study. Diagonally opposite is the History Museum (formerly the Racecourse); the East Wing houses the old bronze lions from the HSBC Building on the Bund, and the 'Echoes of Shanghai' exhibition in the West Wing happens to talk about the past of Fengyang Road. The ornate windows of the West Wing and the Changjiang Building, mirroring the hotel's architecture, perfectly showcase the most fashionable Art Deco style of the 1930s.
Option 2 · Tracing Red Memories
Walk along Chengdu North Road to the Secretariat of the China Labor Movement, to see how Shanghai workers united into a revolutionary force; then visit the former site of the Songpu Special Committee. Go to the Sihang Warehouse to hear the echoes of the Battle of Shanghai and see the bullet-riddled walls recount the tragedy of that year. At night, turn into Xiang Kang Li on Xinchang Road to find the former site of the CCP Central Committee's secret printing press; on Nanjing West Road, there is also the former site of the Soviet Liaison Office, where, amidst the flickering lights, memories of the past reside.
Option 3 · Modern and Retro Collision
The LV 'Big Boat' on Nanjing West Road is currently a popular spot for photos; after visiting, turn into Wujiang Road for shopping and dining, and further ahead is Zhangyuan Shikumen – where new trends emerge in old alleyways, perfect for capturing stunning photos.
Food Tips
· The hotel restaurant's afternoon tea set is exquisite and picture-perfect.
· Shiqipu Noodle Restaurant (the owner's Shanghainese is a living signboard).
· Deda Western Restaurant and Gongdelin Noodle Restaurant, each with its own charm.
· Donghai Small Restaurant (authentic Ningbo cuisine).
· Chongming cuisine on the second floor of the hotel, authentic local flavors.
· International Hotel butterfly pastries, remember to choose the sweet ones.
Though the day was short, the essence of Shanghai will give her much to savor. When she returns next time, we'll continue our journey.FromVND 4,912,501
Outstanding9484 Reviews
The Bund Area Shanghai|1.73km from city centre
Wonderful stay at Blossom House! The view of Pudong and its spectacular night lights from our hotel room was absolutely breathtaking. The hotel is within easy walking distance of Yu Garden, the Bund, the Huangpu River, and Nanjing Road.
Breakfast was excellent, with a great variety of options that changed daily. Our room was spacious, clean, and very comfortable. The staff were incredibly attentive and helpful throughout our stay.
Highly recommend Blossom House for anyone visiting Shanghai!FromVND 4,962,866
8789 Reviews
The North Bund Area Shanghai|2.55km from city centre
My stay at the Atour Hotel Shanghai Bund was an absolute delight, exceeding all my expectations!
First and foremost, I have to commend the front desk service. The staff were incredibly warm and attentive, making the check-in process smooth and efficient. They made me feel comfortable throughout. The room facilities were complete and well-maintained, but what truly stood out was the cleanliness. Every corner was spotless and tidy, and the bedding was so comfortable, ensuring a truly peaceful stay.
The buffet breakfast on the first floor was genuinely excellent. The variety was impressive, offering both Chinese and Western options. The food was delicious, and the ingredients were fresh, catering to different tastes. I left breakfast feeling very satisfied.
The location is definitely a highlight. It's incredibly convenient for getting around, and you can walk to the Bund in just a few minutes. It was perfect for an evening stroll to enjoy the stunning Bund night view, and it wasn't a long walk back to the hotel afterwards. This hotel is highly recommended for anyone visiting Shanghai.
Overall, the value for money is exceptional. From the service, cleanliness, and dining to the location, I couldn't find a single fault. It was a truly comfortable and pleasant stay. I'll definitely prioritize this hotel on my next visit to Shanghai, and I wholeheartedly recommend it to anyone looking to stay near the Bund!FromVND 2,688,703
Family friendly
Very Good3758 Reviews
The Bund Area Shanghai|1.27km from city centre
The Westin Bund Center is a five-star hotel with an excellent location. It's within walking distance of Yuyuan Garden Metro Station, Yuyuan Tourist Mart, the Bund waterfront promenade, and Nanjing Road Pedestrian Street. The hotel is adjacent to the Bund Center, whose lotus-shaped roof acts like a crown for the hotel, giving it a grand and recognizable exterior.
The lobby atrium is a design highlight, featuring a 26-meter-high glass ceiling and a glass 'sky escalator' connecting the first to fourth floors, seamlessly integrating natural light – it's absolutely beautiful. The Lobby Lounge, located in the atrium, is surrounded by palm trees and flowing water, evoking a Southeast Asian vibe. It subtly encourages visitors to pause, enjoy the scenery, chat, and sip tea – truly a delightful way to live.
While the guest rooms aren't huge, their overall layout is well-planned and facilities are comprehensive. The Heavenly Bed is truly captivating; the soft, delicate, clean, and skin-friendly bedding enhances a deeply immersive dream. Three floor-to-ceiling windows offer panoramic city views – the more you stay, the more you'll love it!
The Stage restaurant offers a bountiful buffet breakfast, with both Chinese and Western options. The omelets are shaped like egg dumplings and taste great, the croissants are quite good, the tofu pudding is delicious, and the latte coffee is also pleasant. We didn't get to try the Chinese restaurant as it was hosting a wedding banquet.
The hotel also has a full range of fitness equipment and an indoor heated swimming pool. It's a truly joyful experience to relax and unwind here.FromVND 6,125,129
Very Good4071 Reviews
Jing'an District/West Nanjing Road Shanghai|2.6km from city centre
This is my second time staying at this hotel. I booked an executive twin room with my child. The room was clean, and its location right in the heart of Jing'an Temple makes dining and taking the subway incredibly convenient. I first booked it because of its proximity to Eileen Chang's former residence, Changde Apartment, and I booked it again because of its excellent location and service. My child particularly loves the hot spring pool here. We also ate several meals at CP Jing'an this time, which was very convenient.
However, you need to watch the time when taking a taxi. I noticed during this trip to Shanghai that Jing'an Temple is really congested. Getting to the hotel was a constant jam, and the ride to the airport was also quite slow. The hotel breakfast is excellent! There's a wide variety, and I always eat too much. Check-out time is also very flexible; my flight was at 4 PM, and the front desk staff kindly extended our check-out to 1:30 PM, which was fantastic service. I'll definitely consider staying here again on my next trip to Shanghai.FromVND 4,532,828
Outstanding7451 Reviews
Dapuqiao Area Shanghai|2.92km from city centre
Decent stay, but several misses for a 5-star property
My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others.
Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level.
The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them.
Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me.
Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.FromVND 3,653,382
Excellent5664 Reviews
The Bund Area Shanghai|1.78km from city centre
During the National Day holiday, I stayed at the Peace Hotel. Upon arriving at the lobby entrance, I noticed numerous cigarette butts on the ground. This instantly gave a very negative impression. I hope the cigarette butts at the entrance can be cleaned promptly, and that people are discouraged from smoking there, as it affects the hotel's image. The doorman helped us with our luggage and guided us to check-in. The staff member who brought our luggage up to the room smelled of smoke. Being sensitive to this scent, I found it uncomfortable. Overall, the room was satisfactory. However, I found a fuzzy hair, likely a child's, on the baby potty, indicating it hadn't been cleaned thoroughly. I mistakenly wore the room's slippers and took the elevator to the first floor. Only after exiting the elevator did I realize my mistake, and had to return to the room to change shoes. To my surprise, the soles weren't dirty at all, still white, with only a small yellowish stain on one. So, the floor cleanliness is acceptable. The evening turndown service attendant was a bit unprofessional; my suitcase was open on the floor, and the attendant directly stepped over it. On the night of check-in, I unexpectedly started my period and was completely unprepared. I contacted the front desk, and they said they didn't provide such items but could have a staff member purchase them for me. I appreciate the staff member who ran this errand for me. The welcome fruit was very fresh, but the children couldn't eat the chocolates. I contacted the front desk, and they kindly swapped them for butterfly cookies, which the children loved. Thank you very much. The bedding was very comfortable, and the children slept soundly. The male manager at Longfeng Restaurant left a very pleasant impression with his excellent service, truly commendable. There were many visitors coming into the lobby downstairs, even during breakfast, with some taking photos. During breakfast, I dropped my fork on the floor and picked it up, placing it on an empty plate. When the server cleared the table, they took the empty plate, but put the dirty fork into another plate that had food on it, touching the food. Instantly, the food became inedible. This was very unprofessional; I hope for improvement, as it was a complete waste of food. There was no inquiry, just direct action. I even mentioned that the fork had fallen on the ground and was dirty, yet it was still placed in a plate with food. It's truly hard to describe. The baby high chairs either lacked seatbelts or had incomplete ones that couldn't be fastened. I hope the hotel can update these baby chairs to provide better service. When the children were climbing the stairs, a staff member spoke rudely, saying things like they might roll down the stairs and that adults should watch their children, with a very unfriendly tone. Upon realizing we were hotel guests, their attitude did a complete 360, immediately becoming apologetic and pleasant. My best impression was of the male manager at Longfeng Restaurant. As soon as we arrived for a meal, a female server immediately pestered me with questions, asking if I had a reservation. I told her I had reserved it yesterday. She then asked who I reserved it with and if it was registered at the front desk. She kept asking aggressively, which made me very uncomfortable. Later, a tall, slender, beautiful server helped us find a table in Longfeng Restaurant. Yesterday, I was told that Longfeng Restaurant was full and only Peace Restaurant had availability. I was very satisfied with today's arrangement!FromVND 9,336,851
Outstanding13523 Reviews
Lujiazui Area Shanghai|2.51km from city centre
One of the best hotels that we have stayed. Beautiful rooms with the most beautiful views. Wonderful service by all the staff from the front office, to the bellman and even the cleaners are super nice. We were travelling with my disabled brother and they made sure we were comfortable. We were offered an upgrade to the horizon club room for a great price which was definitely worth it as the rooms had nicer views and comes with breakfast (with halal options), afternoon tea and also evening refreshments. They also arranged for our kids birthday in the room! Special thanks to Elaine at the front office for arranging late checkout for us since our flight is late at night, as well as Kenny at the horizon club for attending to us and ensuring we had a smooth check out. If we ever come to Shanghai again, we definitely will stay here. ❤️❤️❤️FromVND 6,005,029
Hot spring
Outstanding2445 Reviews
Hongqiao District Shanghai|11.03km from city centre
A perfect National Day holiday experience, highly recommend Anandi Hotel Shanghai!
I came for a relaxing and healing break during the National Day holiday, and the entire stay exceeded my expectations. The hotel environment is secluded and peaceful, and the wooden guest rooms are warm and soothing. The Eath mattress, various pillows, sleep aid device, and wellness bath sachets were all provided, ensuring an exceptionally sound night's sleep. The balcony offered a wide view, and the hot tub was incredibly relaxing and therapeutic. The Hengyue Xinshe hot spring, singing bowls, and yoga workshop activities were abundant, and there were also special craft experiences during the National Day, creating a strong holiday atmosphere.
I must especially praise our dedicated butler, Yoyo! Despite the large number of guests during the holiday, Yoyo was attentive and thoughtful throughout. During check-in, she meticulously explained all the healing facilities in the room and provided a personalized wellness tea based on my constitution. Any requests were responded to incredibly quickly.FromVND 4,939,620
Outstanding3747 Reviews
Shanghai Disney Resort Shanghai|21.83km from city centre
I was very satisfied with my stay this time. The hotel is located directly opposite a huge shopping mall, which is beautiful for taking photos. The room was comfortable and spacious, and after a tiring day, I slept really well at night. The hotel offers free hot springs ♨️ access. After exploring Disneyland, my legs were exhausted, so I went straight to soak in the hot springs to relieve them. The hot spring facility had all the toiletries you could need. After bathing, I could complete my washing there and then return directly to my room to rest, which was fantastic! The young man with glasses provided excellent service, helping me with my luggage to the room and then carrying it to the car when I checked out. There was also a handsome waiter who escorted us to the hot spring entrance. The front desk lady had a great service attitude. The hotel offers a free shuttle service to Disneyland, which requires booking 2-3 hours in advance. This was incredibly convenient for my two-day visit to Disneyland.
The hotel breakfast was also very rich, with many food options, including freshly cooked rice noodles and wontons, which tasted quite good!
The only issue was that the sockets for the kettle, coffee machine, and TV had no power. I had to use the socket by the sink to boil water. I informed the front desk, and they said someone would come to check, but when I returned to the hotel in the evening, it still wasn't fixed. However, it didn't affect my 3-day stay. No TV? No problem, I just lay in bed and played on my phone!
If I come to Shanghai Disneyland again, I will still choose this hotel.FromVND 2,553,106
Excellent2040 Reviews
Changfeng Park Area Shanghai|8.63km from city centre
I stayed one night at Yuansu Hot Spring Hotel in Shanghai, and the overall experience was better than expected.
The room was very clean and well-equipped, making for a comfortable stay. My favorite part was the private hot spring tub in the room. After returning in the evening, I could soak anytime without needing a reservation, which offered excellent privacy.
The hotel also offers therapeutic activities like meditation. Unfortunately, I only stayed one night and didn't have much time to try them, but they seemed quite unique.
Parking at the hotel is very convenient, with plenty of spaces available. If you're driving, you basically don't have to worry about parking.
The hotel staff provided excellent and patient service. They were always quick to help with any issues and spoke very kindly.
Even though it was just a one-night stay, the overall experience was great. If I'm looking for a quiet place to relax and enjoy a hot spring in Shanghai in the future, I would definitely consider coming back here.FromVND 2,080,452
147 Reviews
Fengxian Development Zone Shanghai|32.57km from city centre
The hotel room facilities are good, with everything that should be there. The smoking area outside is also very beautiful. The breakfast in the morning is very good, it is self-service, and there are freshly made noodles to eat. If you are thirsty, you can go downstairs at any time to have some drinks and fruits, which are all included in the hotel package. Why the deduction? Like many reviews wrote, the water in the pool here is really too hot. It is the hottest of all the hot springs in Shanghai that I have been to. It feels too hot. I saw that several children could hardly soak in the water for a while. I don’t know why so many people complained. I saw that the management was still saying in the comments that it met the hot spring temperature requirements. What they said is that your water is too hot, and they are giving you suggestions. Everyone in the hot spring said that the water was hot, not that you violated any regulations... It takes talent to reply like thisFromVND 1,476,075
Outstanding1591 Reviews
Shanghai Disney Resort Shanghai|22.65km from city centre
I visited this hot spring hotel during the short holiday, and it was an absolutely fantastic experience. The hotel is built into the mountainside, with lush green courtyards and beautiful scenery at every turn, creating a serene and healing atmosphere. The front desk staff were warm and polite, making check-in and check-out smooth. They even thoughtfully provided hot spring wristbands and a fruit platter. The room had ample natural light and a well-designed layout. The underfloor heating warmed up quickly. The vanity and the scenic balcony were very thoughtfully designed, and the bedding was soft and comfortable. The room was spotlessly clean with no strange odors. The hot spring areas were clearly divided, with distinct features like medicinal pools, petal pools, and grotto hot springs. The water temperature was perfect, and the water was changed regularly. The poolside areas were clean and free of debris, with plenty of showers and towels available. After soaking, you could relax in the lounge area, which offered complimentary tea and snacks. The farm-style dinner featured fresh ingredients and generous portions, with a light and non-greasy flavor. Staff were visible everywhere and responded quickly to requests, without any excessive upselling throughout our stay. It wasn't overly crowded, offering great privacy – perfect for solo relaxation or family trips. The price is reasonable, and the facilities are comprehensive. It's a top choice for a leisure getaway and a wonderfully pleasant escape from city stress. Definitely worth repeat visits!FromVND 902,691
Gym
Very Good5706 Reviews
People's Square Area Shanghai|0.9km from city centre
This is our second time staying at this hotel! It’s a fantastic place with very friendly staff. We even had the pleasure of meeting Alena at the front desk, who speaks Russian. She gave us a detailed guide on how to access the 30th-floor Lounge bar, which was a complimentary gift from the hotel. Breakfast was top-notch as always, featuring a great variety of pastries, fruits, salads, porridge, and meats—even the pickiest guests will find something they love. Our room was on the 20th floor with a view of the Oriental Pearl Tower! It’s stunning both during the day and at night when the lights are on. The hotel once again delighted us with gifts: a branded teddy bear, a tote bag, and a bottle of wine. Such a lovely touch! If I visit Shanghai again, I will most likely stay at the Radisson Collection Hyland Shanghai 🫶🏻FromVND 3,176,854
Outstanding4567 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city centre
Two nights at The Langham Xintiandi. The hotel's location is its biggest advantage, within walking distance to Nanjing Road and Zhangyuan, and very convenient for exploring Xintiandi (for me, familiar with the area, and the cool autumn weather was perfect for 'city working'). We received welcome fruits upon check-in, a nice touch.
However, the entrance lobby felt a bit cramped, which isn't entirely due to the plot size, giving a less-than-ideal first impression. The interior lounge area, though, is brilliantly designed. Unfortunately, I didn't have time for afternoon tea during this stay, but I'll definitely come back for it next time I need a break.FromVND 6,198,739
Very Good3271 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city centre
Staying at The Portman Ritz-Carlton, Shanghai once again reminded me of what it means to be the 'benchmark of Ritz-Carlton excellence.' While the building itself shows signs of age, it's precisely this history that lends it a sophisticated, old-money elegance. The location is absolutely impeccable, making it incredibly convenient to get around, and the surrounding dining options are so abundant, it's hard to choose!
I especially want to thank the Grace team for their incredibly warm service. Every detail truly embodied the Ritz-Carlton's hospitality philosophy – it felt both genuinely warm and incredibly refined. With the Shanghai Rolex Masters happening, the hotel was particularly lively. It just goes to show that even an 'old Ferrari' (referring to the classic Ritz-Carlton brand) still attracts so many guests. And that lion statue was just too enthusiastic; it's become a网红 hotspot for photos, with everyone wanting to snap a picture with it as they pass by.
Next time I'm in Shanghai, I won't hesitate to choose this hotel again. Thank you, The Portman Ritz-Carlton, Shanghai, and thank you, Grace team, for adding an unforgettable touch of warmth to this trip.
I ❤️ Ritz. I ❤️ Shanghai.FromVND 5,385,155
Very Good4625 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city centre
The overall hotel experience was great! The room was clean and tidy, and the bedding was comfortable. The staff were warm and attentive, and responded quickly to requests. The location is excellent, with convenient transportation, making it easy to get around and find food. The delivery robot was super convenient. The breakfast was also delicious. It offers great value for money, making for a relaxing and comfortable stay. I'll definitely choose this hotel again next time I'm in the area, and I highly recommend it to everyone!FromVND 1,549,685
Outstanding18867 Reviews
Lujiazui Area Shanghai|3.12km from city centre
Located on the 71st floor, the room was very high up, spacious, and spotless, complete with full toiletries. Looking out the window, you get a great view of nearby and distant skyscrapers, with Tomson Riviera and the Shanghai Tower right in front of you. Enjoyed a lavish Chinese and Western breakfast on the 56th floor while taking in the high-rise view. Experienced the pool on the 57th floor with the exact same amazing view—I had the whole place to myself! The pool looks a bit small, but it's 1.6 meters deep and very clean. I swam for over an hour, cycling through four different swimming strokes all by myself. I especially loved underwater swimming at the bottom of the pool—it felt amazing! The hot spring pool and steam sauna were also fantastic. The service was warm and attentive, and I will definitely stay here again. Even my neighbors want to come after hearing about my experience. The price was super reasonable right after the Golden Week holiday.FromVND 5,888,802
Swimming pool
Good6795 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city centre
The room had a direct view of the Oriental Pearl Tower, which was absolutely stunning when opening the curtains in the morning. The hotel also provided a welcome fruit platter and called to invite me to the Executive Lounge for afternoon tea and dinner, but unfortunately, I was too pressed for time to make it. I stayed for four nights in total—two booked through the CMB app and two through Ctrip. The Ctrip nights were separate bookings; the first didn't include breakfast, while the last one did. I wasn't entirely sure if the lounge invitation was because of the breakfast booking, which was a bit confusing. Overall, though, the service was fantastic. It had that subtle, unobtrusive quality—attentive and thoughtful, with the staff paying great attention to every detail.FromVND 2,925,030
Outstanding3773 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city centre
This stay was fantastic! The room was clean and tidy, and the front desk service was warm and attentive. A special thanks to the hotel for kindly arranging a late check-out for me, which made my trip much more relaxed without having to rush.
The breakfast was very unique; the chef was full of energy and enthusiasm in the morning. They offered both special Shanghai delicacies and Thai-flavored breakfast, which was great! 👍
Overall, it offered excellent value for money, and I had a comfortable stay. I would definitely choose this hotel again next time.FromVND 8,701,480
Very Good5474 Reviews
The Bund Area Shanghai|2.48km from city centre
I booked a Bund-view room through the platform. I originally thought I'd only get a partial view, but the moment I opened the door, I was blown away by the scenery. The floor-to-ceiling windows look right out over the Huangpu River, offering breathtaking, panoramic views of both the Bund and Pudong skylines. The room was spacious, bright, well-laid-out, and featured comfortable bedding. Because my travel plans ended early, I arrived at the hotel around 12 PM on the day of check-in, and the staff graciously checked me in right away—such a thoughtful touch. Overall, it was a fantastic stay, and I’d love to bring my family here next time. My only minor regret was the breakfast; while there was plenty of variety, the food quality missed the mark. The selection of green salads was quite limited, and the hot dishes in particular were underwhelming. I hope to see some improvements by the time I stay again.FromVND 4,447,595
Outstanding5737 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city centre
The room was more spacious than it appeared in the photos. The executive room's grey-blue wallpaper, which isn't present in the standard rooms, matched the carpet color better. I stayed in an east-facing room, which offered a clear view of the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers), and the actual view was even more impressive than in pictures.
The breakfast at the executive lounge was excellent; both the buffet items and the made-to-order dishes were delicious. The afternoon tea selection was quite ordinary. A minor drawback was the absence of lunch service.
The lobby on the first floor of the Jing An branch was a bit dark, and there were many people passing through from the mall. For executive floor guests, I recommend checking in directly at the lounge.FromVND 6,837,984
Very Good9061 Reviews
Lujiazui Area Shanghai|3.19km from city centre
I’m writing this detailed review as requested by Ctrip for a hotel assessment. I received a call beforehand and was given a room at 11:00 AM, upgraded to a higher floor, and there weren't many guests.
After comparing many hotels, Kempinski offered the best value for money. Its location is quiet yet central, perfect for my two-night stay.
Pros:
1. Excellent location, very close to the ferry. It's next to the Mandarin Oriental, and once you pass the Ocean Aquarium, there are no more crowded tourists, making it a peaceful oasis in a busy area. It's a 10-minute walk to Metro Line 2, a 6-minute bus ride on 939, a 3-minute walk to the ferry terminal, and a 3-minute walk to the riverside park. Xi Jia De dumplings and McDonald's are nearby.
2. River view room (Type 16). You get a partial river view overlooking North Bund and Yangpu Bridge, offering a wide, open panorama. This river view room is truly impressive, with large floor-to-ceiling windows. I'm not sure if city view rooms, if you're lucky, offer views of the Oriental Pearl Tower and the Bund on that side, but I assume some room types do.
3. The bathroom facilities are very well-equipped. The shower even has multiple massage jets. I'm not sure if the bathroom mirror is heated, but it always felt like there was a warm breeze. There are double sinks and a separate wet and dry area. It was much better maintained than I expected.
4. The wardrobe had a lint roller, the slippers were of good quality, and the sewing kit was comfortable to use. Plenty of drinking water was provided.
5. The swimming pool and gym were sufficient, with great views and not too many people. All equipment was well-maintained; definitely try the elliptical machine. Breakfast was decent; children are strictly charged. It was standard, with some foreigners, but a bit less impressive than Marriott properties; they don't specifically ask if you'd like coffee or hot tea.
Areas for improvement:
1. The carpet had a strange smell. It was unbearable upon entering, but after a while, I got used to it. 2. The Executive Lounge wasn't comparable to Marriott's. 3. The service attitude was mediocre. Perhaps this is just how it is in Shanghai, or maybe our expectations from the South are higher? Hiding the coffee cup behind the kettle was also quite odd.
They gave my brother a gift bag, which was a thoughtful touch. Overall, for a family trip with a limited budget, it offers great value for money and is worth recommending. Book a river view room and make sure to visit the gym and pool on the 30th floor. Take the ferry across the river for 2 yuan – definitely make the most of your stay!FromVND 3,529,407
Breakfast
Outstanding10299 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city centre
Had a fantastic National Day trip! The hotel's environment is great, and the stay was very comfortable. The room was tidied up perfectly, and there were thoughtful complimentary fruits and red wine. The scenery is lovely, and it's super cool down in the pit. The light show at night with the drone display was truly breathtaking 😆. Finally, a big thanks to our butler Bruce for his attentive service, promptly answering all my questions. I'd love to come back for a second visit! 😍😍😍FromVND 5,299,922
Outstanding2373 Reviews
Wujiaochang Commercial Area Shanghai|9.08km from city centre
The entire hotel, from the exterior to the rooms, is very well-designed. During my stay, I even saw rapidly changing fiery clouds, and the window view was stunning. Both breakfast and dinner were delicious, and the front desk staff was very nice. Deliveries were brought up to my room by a robot, which was super cool!FromVND 2,103,697
Very Good509 Reviews
Hongqiao Airport/National Exhibition and Convention Center Shanghai|15.59km from city centre
Location: Conveniently situated, directly accessible from Hongqiao Railway Station underground, after passing through the complex, so there's no need to go above ground to find it. Dining and other amenities are also easily accessible.
Hygiene: Satisfied, quite clean.
Facilities: Well-equipped, though the air conditioning was a bit difficult to adjust.
Service: A big commendation to the front desk duty manager who answered the phone and handled my issue on the evening of March 13th. There was a slight problem with my room type upon check-in, and the duty manager resolved it promptly and with a sincere attitude. Very satisfied!FromVND 2,092,075
Very Good1820 Reviews
Everbright Convention and Exhibition Center Shanghai|12.35km from city centre
This hotel boasts an incredible design aesthetic, with a lobby that exudes an artistic vibe. Its location is super convenient, right next to MixC shopping mall and very close to the subway. The room was spotlessly clean, the mattress was comfortable, and the toiletries felt high-quality. The staff were friendly, and both check-in and check-out were seamless. There's also a common area with a lounge bar, perfect for relaxing or getting some work done. With tons of dining and shopping options nearby, it's ideal for both business trips and short stays. Overall, the experience was fantastic and well worth a return visit.FromVND 801,962
Excellent1947 Reviews
Hongqiao District Shanghai|8.21km from city centre
A true hidden gem in this modern high-rise. The hotel is in the same building as the Novotel – specifically, Citadines occupies floors 15 to 18. The check-in experience is an absolute 10/10: the team is incredibly welcoming, offering coffee, tea, and small pastries, plus there's a very pleasant coworking space.
The rooms feel like compact studios with a kitchenette: microwave, washing machine, dryer, a full-sized fridge, and lots of storage. The bed and pillows are supremely cozy, and the shower… just wow! The water pressure is outstanding – truly a delight. The door goes from floor to ceiling, so steam from long, hot showers stays inside the bathroom. The sink area is a little tight, but perfectly fine for one or two people. Special shout-out: the magnifying mirror and the Japanese toilet – a real touch of luxury that I thoroughly enjoyed.
This time was just a long weekend, and we had a fantastic, relaxing stay.
The only small drawback: the metro is about 1 km away, maybe slightly farther. But the value for money is so excellent that what you save on the hotel more than covers a taxi ride. In fact, I had a 6:00 am train from Hongqiao and pre-ordered a Didi – it took just 15 minutes door to door, which was incredibly convenient for me. Considering how reasonable the price at Citadines already is, the Didi cost felt like nothing. That sealed the deal for me.
This is my third time staying here, and it remains my go-to place in Shanghai. Highly recommended – I'll be back again soon.FromVND 1,487,697
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