OOliviaService we received from
Security and valet was very good
Front desk not upto the mark they were not welcoming and not friendly even though its our second visit, checking in even after we have already booked one more room for our family member they said ”there is no such name in their booking list” inspite the rooms were all booked in the same name a day before plus no bell boy was provided during check out.
Restaurant service during breakfast was very good and all the staff was so sweet and very friendly.
Housekeeping was very good too and helpful but there was a stain on the pillow in room no. 606.
Room service was good
GGuest UserService and facilities are great. I really enjoy the food (they have recently changed the chef and food quality remains very very good). Every time I come back, I'm delighted with the staff reception and quality of service. They are the best
GGuest UserClean and well located . Gentle and responsive staff.
Amenities seem old and dated ( position of shower knobs can’t be accessed unless you stand below shower) , had unfortunate incident of bathroom getting locked and unable to open and it was 2am typed . Staff did come and fix it within 5-7 minutes but was scary considering the hour.
GGuest UserThe room was neat and clean with good amenities and hospitality. The staff is courteous and welcoming. The hotel location is well located in a market place
GGuest UserGood room & good service only have to clearly remind them to clean the room. Left room key at reception but room was not cleaned, was cleaned later when asked. Overall good experience.
GGuest UserThe stay was pleasant stay however the access to night club at the same property, they charged cover charge for staying guest on none event day which was wednesday. Found it more making money concept in this hotel. Otherwise it was decent stay. I dont have it handy
GGuest Userhi , the hotel property is new and beautiful. our room has everything we expected it to have . service is excellent, staff cooperated when we asked for an extra pillow . vibe of the room is very pleasant with proper lights and huge windows with glasses to see the outside view.the bed has a bench in front which is very convenient for sitting without messing the bed .
food is also very nice . 👍
GGuest UserThe first room that was allotted did not have the following:
- basic wifi strength
- hot water for bath / shower
- bathroom doors that close
- the tv doesn't have any options for cable the hotel doors / frames are showing signs of wear and tear. - the front desk employee was very kind and changed the room for the next days stay. - the breakfast is substantial
- the location is adequate as it is quiet
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