Oakville Homestays

I would like to take the time to write and advise what an AMAZING CUSTOMER EXPERIENCE I have received while staying at the Monte Carlo Inn located in Oakville, Ontario Canada. As we all know we always hear of negativity and very seldom the positivity. The would like to advise I've been staying at the Oakville site for the last month and from day 1 I've been treated with respect and with the upmost courtesy from Mr. Brendan Jayawardene and his amazing team. But I'd like to highlight a few members as they have went above and beyond. Sanjeev, due to covid there is no access to a shared computer for quests. Sanjeev printed and scanned very important documents to my personal email many times which I greatly appreciate. Nya, just a very upbeat and friendly face behind the front desk. If you are having a bad day and you happen to see Nya, she will turn your frown upside down. Albert, the maintenance worker, my first day my TV was not working as it should. Within 15 min I had Albert in the room replacing the TV and I thought PIZZA PIZZA had a great slogan ”30 Minutes or Free” Kathy, Lynn, Robin, Lulu and Nadine the house keeper's. Everyday either of these fabulous women are asking is there anything I need from fresh towels to replenish coffee or tea or cleaning the room. If in Oakville and in need for a room or rooms go see Brendan and his amazing team.

Booked a big bed room, the room is clean, the space is quite large, the soundproofing is also very good, the coffee machine is also very clean, there is a hot water dispenser in the downstairs hall; the important thing is that the mattress is very comfortable. The only downside is that the boot sound of the fridge is a bit loud.

Decent hotel for the money. Was looking for a good hotel on a budget near Toronto and this one certainly fit the bill. Positives. - Location: 5 minutes from a train station which is 2 stops to central Toronto - Room: Big room, reasonably modern - Value for Money: REALLY reasonably priced compared with hotels in central Toronto, and location wise made it super easy to get central - Staff: Very friendly Negatives. - Room was nice but its window was internal into the central atrium which was a bit weird.

On the Niagara Falls road at Toronto Airport, if the evening flight arrives in Toronto, the next day to go to the waterfall, staying here at night is a good choice, and the price is much cheaper than downtown Toronto. The hotel room is spacious, the breakfast is not bad, the muffin can be freshly baked in DIY and then topped with maple syrup. There is a small indoor pool on the first floor.

Not recommended! The hotel is next to the main road! The car sounded for one night! And the heating sound in the room is particularly loud!

No breakfast, but there are restaurants nearby

The Good: WiFi and hot water worked well. Bathroom functional although shower leaks onto the floor. Bonus that there was a handicap grab bar. Quieter than one might expect even on the highway side. Adequate number of electrical outlets. Nice bed linens and towels. No insects. The Bad: Bed and couch both well past retirement stage, very saggy and quite uncomfortable. Kitchen not stocked with the items it was supposed to have. A request for the saucepans and frypan that were supposed to be supplied with the room took many tries and several days to arrive. Due to the problems getting the pots, we went out and purchased the other needed items. Little control of room temperature, always cold. One TV worked, the other didn’t possibly due to the remote. No exhaust fan in the bathroom, and only a small opening at one window meant it stayed damp in the unit. Black deposits on the ceiling near the air outlets. Mold? Key cards needed frequent replacement. The Nasty: Very dirty carpet. Based on the amount and variety of hair and glass on the carpet this unit hadn’t been vacuumed in quite a long time. Cigarette smell and visible ash on the carpet, in a room advertised as non smoking. Overall not up to standards, IHG hope you do some secret shopping.