Hillingdon Homestays

We checked in at about midnight. Front office staff was friendly and helpful. He changed my room promptly after informing them the noisy fan coil.

The hotel itself looks and feels luxurious. Although it is on the pricey side, I couldn't complain with regards to the location. It has it's own walkway connecting to terminal 5. Convenience and service wise, it's a 5 star!

Lovely hotel a little difficult to get to on the London Underground as trains only run every 30 minutes . Stopped at Hatton Cross to wait for the train It was certainly worth the wait. The king size bed in the room was extremely comfortable . Nice walk in shower. Lots of body wash a lotion etc. Good was very tasty and reasonably priced considering it’s at the airport. Could NOT hear the planes taking off even though I could see them a short distance away I would highly recommend this hotel to family and friends

When you say Hilton you ca be sure to have a comfortable stay in there. The location of Hilton Garden Inn Heathrow is suitable and just 6 min drive from terminals 2 and 3. Be careful not to mix the Hilton Garden inn which is directly in the terminal 3. At the hotel spacey parking is available with additional 15£z Beautiful reception with ambiance. Hallways with Hilton style. Room is a bit small but comfortable. Yet the best beds, pillows and duvet for the most cosy sleep are here!!! Shower and tub are available in the room. Breakfast was not available in pit option yet we had the room with a read deal- 2 queen beds with 81£.

Front Desk services required improvements- Location wise is great, just 1-minute walk away from London Heathrow T2; u can access directly through the same level of the Arrival Hall through the sheltered multi-storey car park. If u can come from London’s metro, walk across the bus lanes but do watch out the direction because limited signs available. The front desk services sucks, they basically like a bunch of standing brochures repeating the sentences; without even care of what the guests said. They just wanna check in the guests at soonest possible speed. The room and linens are clean, good for an overnight stay

Lovely hotel and excellent restaurant. All staff were excellent, our waitress Mikhaela was lovely. Knows her job and very efficient. Food was excellent too. Bar staff were happy and made good cocktails. Overall experience great. Highly recommended.

This was booked by my company at short notice. I would not advise choosing to stay here. Dated and lacking any effort to tidy up external areas the hotel has had no investment. This is a shame as the site is well-located and has character and a bit of history. There is evidence that the hotel is used to support international travel which was evidenced by the derogatory comments left on the bathroom mirror concerning Luton airport which appeared in the condensation after my first shower suggesting that the room cleaning was slightly haphazard. There is a need for just basic handyman work, really simple activity like touching up paintwork, holes in walls etc and removing obsolete room fittings for hairdryer and kettles that have been replaced by plug-in models. The bath plug didn’t work and shower head spray couldn’t be adjusted, wobbly toilet flush etc. Even the ‘new’ annex, which I stayed in, is looking very tired. Basic administration and effort was lacking such as updating the room folders with correct information. No mention of the internet password in the room – which required a tramp down to reception to ask. I did it just so I could leave this review. There is a nice array of coffee making items but rather marred by a lack of teaspoons which required me to stir my hot chocolate with my toothbrush handle. The signs and literature refer to the site as having a restaurant yet it doesn’t even provide a breakfast. It mentions the site as a venue for functions such as weddings; the state of outside areas and communal areas would not support this assertion. A bit of TLC could make this a good hotel and venue.

The location us super convenient if you are near T4, so don't have to walk a long way in the middle of the night to find somewhere to sleep. It takes around 5min walk on the link bridge to access the hotel lobby. Room prices also included breakfast for 2 person in each room. Smooth check in just like the other IHG hotels (14:00 - 06:00). Check out time is 11:00am. Rooms are clean and comfy for travellers. The room comes with two set of pillows (soft and firm) which is very nice of them thinking like this. Hairdryer and iron is also available. Everything else was up to expectations for an airport hotel, I would only say the walk from the lift to your room is quite far and the carpet is not the easiest to pulled a 20kg suitcase.

The hotel was fantastic. Our room was outstanding - the bathroom in particular had both a bath and large shower which was lovely. 5 minutes walk from Terminal 4 and a useful shuttle bus stops right outside the hotel to go terminal 3, which we utilised. The breakfast was lovely, and the staff were also extremely helpful. We will definitely stay here next time we fly through Heathrow.