Santa Maria Huatulco Homestays

The location and views from the hotel are amazing; however, it is far from being a 5 star luxury hotel, let alone a 4 diamond hotel. The hotel lacks maintenance, the seats in the Mexican restaurant are disgusting (forgot to take more photos) but that's not even the worst of it. My evaluation is based on the quality of the food and drinks...and at least 50% of the recent reviews agree with me. The drinks are of the worst quality, the cheapest. There is only one choice of each type, even tequila and mezcal (being in Oaxaca!). Any vinegar is better than the wine they offer, unless you buy a bottle at 3 times the original price. Even with Club Preferred, you can't find slightly better drinks available at all the bars, unbelievable! The Oriental restaurant is a joke, the quality of the food horrible. They sell you many restaurants and in the four nights I stayed there, they never opened the one specializing in seafood, to give an example. The seafood in the other restaurants is another joke: only ”Dorado” and ”Tilapia” fish, the cheapest in the whole ocean. The rest of the food is OK but not at the level of quality that ”Secrets” sells you. There was one day I couldn't even find ice cream in the whole hotel and not to mention the quality of the coffee: I like Espresso and the taste of the coffee was horrible. The line for the breakfast buffet was always huge. Last two days, they opened a second temporary breakfast buffet and it was really bad with limited options. Don't pay for a luxury hotel because it is NOT. First and last time at the Secrets chain. On the other hand, the staff was very friendly, working all the time and helpful.

We had an amazing experience thanks to Julio! He went above and beyond to make sure we had all the information we needed about the resort and the beautiful surrounding areas of Huatulco. When my partner dropped his phone in the pool, Julio was quick to help us out and even got us a bag of rice to save it. He also assisted us with some room issues and made the booking process for our Fun and Sun tour seamless. Julio’s friendly and attentive service truly made our stay memorable. Highly recommend!

We had a fantastic holiday in Huatulco. The Dreams resort needs a few upgrades as it is dated but our room was always clean and sufficiently supplied. Toured around the beautiful landscape and many beaches and were pleasantly surprised on how clean the area was. The locals take great pride in that. The crystal clear aqua blue waters was amazing. Felt very safe there day and night. A big shoutout to our amazing bartenders Laticia and Maximino who took such good care of us. Laticia even sent us home with a special thank you gift.

Our room was NOTHING like the photos or descriptions on the website. This place is a dump. The pool was OK.... if not a bit dated, chipped. But the room was so old and falling apart. The pics will speak for themselves. Cheap and ancient fixtures. Leaky plumbing. Room just fit the bed. Only 1 sheet on the bed....no covers. A/C won't cool below 25.5C. No safe as promised. Latch to patio is very much not secure. You have to lift the door to get out because it doesn't fit. Service at pool is almost non existent. Breakfast was OK, but other items on menu priced beyond the nearby nice places. The beach club is a joke. The pool there was murky and the beach is where all the boats are moored, so you swim among the boats. Go somewhere else. The Canadian Resort across the street and the Castillo de Huatulco looked so much better, and so did the holiday Inn, if you want to stay in this area. Otherwise the other side of the marina is better, but beach was crowded, but calm for swimming.

A very basic hotel on Santa Cruz Blvd in Huatulco. The room was clean. When we arrived apparently the last guest had left with the toilet seat. One was provided, but we had to request towels. Amenities in the room are basic, soap in plastic containers, no shampoo. The two times we stayed there the view was of a building right next door. We paid $200 MP for breakfast which was mostly for Mexican guests. The fruit was not fresh and the juice tasted of green oranges. We went to other places for dinner. If you’re on a budget this is an okay hotel. The room with two double beds was $1,240 MP per night. The pool area was very crowded. I think this was because it was the end of Christmas week and many families were on a holiday.

HOLIDAY INN HUATULCO is located in Blvd. Benito Juárez no. 604 to 21 minutes from the Bahias de Huatulco International Airport, 300 meters from the commercial area of Santa Cruz, as well as the main offices and shops.With the best view of the Santa Cruz marina, just 5 minutes from downtown "La Crucecita", where you can find restaurants of local and international cuisine, bars, and souvenir shops. And 5 minutes from Certified Blue Flag Beach, "Chahue" and from historic "La Entrega" Beach.For pleasure or business HOLIDAY INN HUATULCO is the ideal place to enjoy this beautiful destination where you will be able to realize diverse activities of tourism of nature and adventure.