Tijuana Homestays

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

Excellent location and very good room. We were surprised that it had a good mini kitchen and the location is close to the macroplaza and there are several options for restaurants and more.

Nice hotel in convenient location for visiting the sights of Avenida Revolucion, but just far enough away from the action to be calmer and quieter than the hotels on the Avenida itself. Our room was clean, quiet, well-decorated and modern. The included breakfast buffet was just OK. My only complaint about the hotel was the staff at the reception desk. When you book a 4 or 5 star hotel, in addition to the better hotel facilities, you expect a certain level of service and professionalism from the staff. The staff here seem to delight in ignoring customers and tooling them around. At first I thought it was just us, but as we sat in the lobby (forced to wait until 3 PM on the dot before they would give us the room), I saw the same behavior played out over and over again to all of the hotel guests. There were three women at the reception counter and over and over new guests would arrive and be ignored for several minutes as the three of them ”made a show” of appearing busy (doodling notes on a scratch pad, walking from here to there in order to do nothing, etc). It was like they were all on a power trip and resented the guests.

I typically stay at the Fairfield when I come for med appts but a friend recommended so I decided to try. I explained my allergies/sensitivities and had hoped to pay later but they insisted I pay in advance. After just a few min in the room I was experiencing inflammation from mold exposure. I could see where it had been painted Over in the bathroom which is sadly common. I was late for Dr consult so I got ready for my appt and had to leave luggage downstairs at desk as I didn't have time to change hotels. When i returned they refused to give me refund as I had used soap and garbage can in my 20 min in room. I expected at least a partial refund. Very disappointed!