Tromso Homestays

I seem to have been upgraded to a family room, with a large bed and two folding beds. If you need a knife and fork to eat salmon, you can ask the front desk. There is an inexplicable drama at the Jinjiang Hotel at the door.

Easy to locate and walking distance from bus stop and supermarket. Got to do self check in on ipad and mine keep having error. The hotel guy at counter helped me with check in and want to charge me for the hotel room which I had already paid via Trip app. Pls be careful if you're doing manual check in with the hotel staff. Decent size for 2pax but opening 2 luggages was quite an issue because of limited floor space.

What I liked - the location, the staff, comfortable bed, breakfast. What could be improved - add espresso/cappuccino machine and pastries , there was a sign in the room saying the room is cleaned on Tuesday, but nobody came to empty at least the garbage (there is only 1 small bin in the bathroom). The rooms are not sound proof, so noise is coming both from the street and from the corridor, so bring an ear plugs.

Very nice hotel with fantastic staff. It's a modern hotel and sort of designed like a ship. It's located right on the waterfront - make sure you get one of the corner rooms that feesl like it juts out into the harbor and has great views of the water, the comings and goings of the ferries and the not-so-distant peaks. The rooms are somewhat on the smaller side but very nicely appointed and quiet. The breakfast spread is perfectly fine. But a special shoutout to the checkin staff - Johannes and Torkel - both of whom were courteous, friendly and really helpful.

did not enjoy the stay here. it's shown on Google maps as a top-rated 4-star hotel and for the price, we were expecting much more. our overall experience is best summed up by saying that the stay was similar to that of a 3-star hotel in the better end, but not worth its price. we ended up wishing we had tried clarion hotel (our alternative with the same number of stars). firstly, the staff were not friendly or helpful at the reception. we arrived in tromso a few days before our check-in (as we were going on a cruise first), and after confirming our hotel reservation with the reception, we asked if we could leave the luggage for a few hours before our cruise started. the lady serving us just pointed to the baggage area and said it was full and did not offer to help or even suggest any alternatives. from that interaction alone, we already felt that this hotel would not live up to our expectations based on its price and Google reviews when we finally checked in, the reception staff was once again neither friendly nor helpful, although she was more polite than our previous encounter. our room was clean, but small and we struggled to open both our luggages. the tv is old and the picture is poor with no apps such as netflix/disney+/etc., and no option to cast from our computer / mobile device. breakfast was included and was quite decent. but otherwise, everything else was just fair despite being priced at a 4-star hotel range, and hence our impression is that this should have been given a 3-star hotel rating and price

The breakfast food was good, the location was good, and the refreshments were good. I didn’t try dinner. Those with Aurora tours at the reception are very convenient. The only drawback is that the room card cannot be photographed. Every time the room card opens the door, sometimes it cannot be connected and has to be handled at the reception desk. The sound insulation is a little bit different.