Namur Hostels

I presented myself with a valid hotel reservation via Wallonie Pass and the Accor website and tried to check in at the reception. The receptionist did not accept the Wallonie Pass as means of payment although it is clearly stated on the website. I quote the receptionist ‘I am not familiar with how to process your booking therefore I will not accept you’. On my request to call a manager, or anybody responsible, replied ‘it is not my problem, I am just a front desk employee,next please’, and he ignored me completely. I called Accor Reservations and Wallonie Pass, where I got from both sides confirmation that I should be accepted. Upon asking him to listen to Accor on my phone’s speaker, he turned his eyes away and left the front desk. I decided to stay in a more welcoming environment in another hotel acceptong the Pass Being a travel industry professional on a private trip, this behaviour is unacceptable, and I will review my company’s travel policy to avoid Accor where possible

This was our second visit to this Hotel as a stopping point on our journeys between UK and Crete and we will definitely return again. The Hotel is clean and functional, and the staff friendly and attentive. The location close to major roads is perfect for a one night stay after a long journey. The adjoining Bistro serves great reasonably priced meals and the service is excellent. We travel with two dogs who were made very welcome and well catered for.

Room was clean. Bed was very comfy. We were out sightseeing most of the time so didn't spend much time in the hotel or use the amenities. An iron in the room would have been handy but otherwise had all we needed. Nice touch of the 'emergency champagne' in the wall cabinet but we resisted.

From the outset I have to say that at the Mercure hotel in Namur the food was fine and the staff wonderful. We arrived in Namur on a Sunday evening and parking was not easy to find. In the end we used the car park next to the hotel / ******, thankfully only half-price for hotel guests. That evening we eat in the hotel. My wife and myself had two courses, she had a starter and main and myself a main course and desert. The house red was very mediocre. Evidently the hotel, like many in the tourism / hospitality business, had a shortage of staff. Evidenced by the awkward silences of the diners as they looked pleadingly towards the serving hatch. We saw the video loop on holiday adverts at least six times. Make the adverts longer and or the service quicker. Just after the two-hour mark a spoon arrived. Some 10 minutes later it was accompanied by a rhubarb tartlet. A word of advice for the staff, please serve a tartlet with a spoon and a knife. The result of cutting the tartlet with a spoon results in two halves flying off in opposite directions. On a more serios note the excellent showers do need a non-slippery base. For all the criticism above we would stay again at the Mercure Namur. Everything else including TV stations was fine.

We booked this stay to celebrate our Anniversary. We choose the royal package so we could enjoy the wellness, dinner and breakfast all in one. I had emailed the hotel in advance that it was our anniversary and they said they usually don't provide extras with such occassions but they were willing to have a bottle of wine ready in the room. Unfortunately we never did receive that. Wellness was a nice addition to the package. Jacuzzi, sauna, infra red and showers. Good enough to use for an hour. Dinner was the high point of our evening. The dishes were delicious and nicely plated. 5 courses of amazing skill and flavor. I would come back soly to eat in this restaurant!!! Room was comfortable, clean and spacious. Everything your expect of a 4 star hotel. Mini bar, amenities etc The only reason I can't score this experience more then 3 stars is because of the breakfast. In my opnion (with experience staying in hotels over the world like USA, Canada, UK, Morocco, Lebanon etc) this was not a 4 star experience. The overall selection is very limited. The deli meats were only consisting of pork so we could not eat from it. Some salmon would have been a nice addition. I never in my whole life have had to fry, bake my own eggs in a 4 star hotel. This is one the weirdest things I have experienced. Me standing at a stove making my own eggs while paying well over 300 euro for a nights stay. You really need to up your game when it comes to breakfast. At least get a chef to provide nicely made omelets, scrambeld eggs etc. There are only 30 rooms so you could provide such an excellent standard if you put in the effort. The breakfast buffet area is also very dark and small. Kept bumping into people and let's not start about the very slow coffee machine. Overall the stay would have been perfect if we didn't have to check out with the experience of such a bad morning. Hopefully this is something you can improve on then it would be 5star

Par un concours de circonstances totalement improbables, je me suis retrouvé dans l’obligation de trouver un logis dans la pittoresque mais attractive ville de Namur, pour la nuit. Il était 19h par une froide soirée de Janvier, je me résolvais déjà à dormir sous un pont tant réserver une chambre pour cette heure là me semblait difficile. Et je suis tombé sur une annonce d’un site concurrent, qui me proposait BED in Namur. J’ai pris mes dispositions et en moins de 30 minutes j’avais un endroit où dormir. Cet organisme propose une chambre à lit de deux personnes, salle de bain privative, télévision et machine à café pour un tarif de 73 euros TTC. Il y a même une cuisine commune avec tout le nécessaire de préparation. La literie s’est trouvé d’un confort et d’une qualité digne de certains hôtels à très haut standing où j’ai eu la chance de séjourner. La télévision propose un bouquet que je suppose être de base mais avec un catalogue de 47 chaînes tout de même. Les rideaux sont opaques, la douche bien chaude et très propre, les toilettes PAR-FAITEMENT lavées et le matériel en général est de bonne facture. L’endroit est d’ailleurs situé dans un cadre qui n’est pas sans rappeler les rues d’une certaine « Venise du Nord » . Pour ce prix et les services qui en découlent, je pense que BED est une alternative défiant toutes les concurrences type IBIS et BNB.

With a stay at Les Tanneurs de Namur in Namur, you'll be within a 5-minute walk of Tresor de Prieure d'Oignies and ‘King of Liars’ Seat. This hotel is 0.6 mi (0.9 km) from Place d'Armes and 0.6 mi (1 km) from Palais des Congrès.Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.Enjoy a meal at Le Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 32 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers, and housekeeping is provided daily.

Very good reception staff, clean comfortable room, nice breakfast. It is opposite the train station but still nice and quiet. Convenient location. Namur is doing a lot of work to attract tourist such as improving the ' delta'area where the rivers meet, there's also the Citadel , cable car, plenty of bars etc. Station carpark is euro25 per night but the hotel has a special rate of euro 10. We enjoyed it - despite the junkies around the car park entrance

Service hôtelier et restauration de très bonnes qualités Personnels accueillants et à l’écoute afin de répondre rapidement aux besoins des clients. Chambre confortable et bien équipée (TV,machine à café, matériel de 1ere nécessité mis à disposition à la réception) Menus variés et exellent rapport qualité prix. Spécialité fondue, pierrade et raclette Idéal pour un WE touristique dans le Namurois