Zagreb Hostels

What began as a suspiciously underpriced, gorgeously designed, epicentrically located property with heart and smiles for days...turned into a psychotic, abusive nightmare, like something straight out of Rosemary’s Baby. Never in all my days, in all the hundreds of properties and thousands of nights in everything from backpacker hostels to five-star suites, have I been subjected not simply to bad service (fixable) but outright and unrepentant hostility, harassment and torment by the staff. Unbelievable. As the gentleman and professional many know me to be, I in good faith detailed the infractions, called for a GM meeting, recommended simple solutions, had multiple follow-up meetings, and presumed the offending micro-tyrants would be disciplined and neutralized. They weren’t. It only got worse. And worse still. Think, stalking, door slamming, man-handling my iPad (verboten), shorting guest change when paying by cash in the bar (witnessed multiple times), having aggressive security called for eating in an otherwise public area five minutes beyond a theretofore unknown “rule,” asking me repeated and pointedly “how long I would be staying...” you get the idea. So, in the end, I cancelled two weeks of reservations (which would have been expanded to 6+) and protested with my feet. I left. A day out and I STILL feel emotionally winded, unsure of what I just witnessed. All I know is that if my behavior to a client or guest even approached this, I’d be – and should be – terminated on the spot. This was not the decision of management. But maybe it’s me. Maybe this is Croatia’s version of adventure travel. Not enough to make me fall out of love with Zagreb...but close. Interesting world.

The best thing about this hostel is the price. Staff were nice and cooperative. Location (in terms of distance to attractions) is also good as it is a few minutes walk of the main square, While the location of the hostel itself to be reached is confusing as the hostel is located inside a closed compound-like building/blocks with the only entry/exit from the compound is far in front of the reception of the hostel with no signs in the main road/street or the exterior of the compound to show the direction to the hostel! Disliked: I stayed in a 4-bed room. My room had a 2 separate beds and 1 bunk bed. My bed was the upper bunk bed and unlike the rest of the beds, I didn't have my own power outlet near to my head and I had to use the one below the level of my bed. This was annoying and I couldn't use my mobile while charging it because the power slot was far. Men toilets were OK but the showers were not! There was no single wall hanger/hook to hang your towel and clothes while taking a shower and no shelf to keep your toiletries on while showering! Only one small split AC unit in the room which was not effective in that very hot weather of July 2022!

I'm not a frequent hostel-goer, but my stay here was less than impressive despite the high praise it often receives. The 11-person dorm felt cramped, featuring creaky wooden beds placed too closely together. The bedding and air quality left much to be desired. On the plus side, the facilities were decent and relatively clean, including a bar area that seemed underutilized both by guests and outsiders. Considering the £20 per night price tag, there are plenty of other options in Zagreb that offer a better value for the same cost

Liked · The location - center, 5 mins walking from the train station, everything else is also very near. Free lockers with the deposit. The beds very comfortable. The rooms have fans so people should not be complaining about rooms being too hot. There are vending machines in the hostel - it might be life saving in thee middle of the night - but they accept cash only. Disliked · Apart from the girl working in the morning no one smiles, they do their job, but still, when they looked at me I felt guilty of being there. Urinals in men toilet don't work, on any of the floors. there is a note saying that it's temporary but the note is so old that the color faded away - only one shower for the entire floor, can be problem. When it comes to Zagreb the price is great for the value, but comparing to other countries, it is very expensive, but accommodation in Croatia in general is of high price if you compare the ratio to food for instance.

Me and my friend had traveled to Zagreb from Budapest and once we checked into our room I was notified of an AirTag tracking us the whole journey and was pretty accurately at our location. After thoroughly searching through our bags and not finding any AirTags, we approached the reception desk where we explained the situation to the man at the desk. I have never felt such condescension and lack of compassion when speak to someone about a worry of personal safety. We mentioned that another member of the hostel had checked in just before us that we believed was on the same route and us and perhaps he had his own AirTag to track his belongings. To eliminate all possibilities, we asked the receptionist to contact this person on our behalf to confirm if this was the case. The receptionist seemed dismissive that this was something to worry about and therefor reluctant to contact said person. However after some us reiterating our worries for safety, he finally gave in to contact the person however made to effort to take details from us to contact and updated us on the outcome of the situation, however I left my email and asked if I could be updated though it has been a good few days since the incident and have received nothing. To make matters worse later in the evening, we could hear this reception worker mocking us and the situation to someone else hanging about the reception area. To conclude, the hostel itself wasn’t too bad - the beds were okay and seemed clean enough, bathrooms were nothing special. The building itself is also in a bit of a sketchy building with no working lift and not much lighting - the building is actually quite difficult to find in fact. Wouldn’t recommend.

I don’t understand why this hostel has 8.7 points. 1) Internet is atrocious it doesn’t working in almost all places, specially in the rooms. 2) common areas are small and not comfortable (kitchen, tv room, dinner table). 3) front of the hostel there are bars with loud music so it isn’t possible rest well. 4) Nobody respect rules about Covid situation. The Staff wears the mask near the neck. 5) AC doesn’t work 6) A little and dirty fridge 8) the mattresses are uncomfortable. ****** the following point was the most impressive thing I have seen in a hostel ******* 9) One guy kind of manager of the hostel is very aggressive, disrespectful and not friendly. I saw him almost hit a customer (old man 70 years old, motive problem: one cigarette) and he took him out of the hostel at 01:00 am. This guy attends to the customers almost all day stoned, you don’t know if you are safe in this place. He always is threatening you If he don’t agree with your opinion. I paid two days and Him cancelled me the booking. Also, he wrote in booking.com I didn’t stay in the hostel. Additionally, My experience with this guy was scared as I saw the problem with the customer night before, Next morning he got in my room and he took me out of the hostel. He threatened me saying: I would call friends and them would take you out from here. I don’t recommend this hostel and my tip for all of you try to avoid it for your own security. I really lived very bad experience when I was in Croatia and I think this kind of hostel won’t be appear in TripAdvisor, booking.com, etc.

I had a very nice stay at this hotel. The room was clean and comfortable- so was the bed- nothing luxurious, but very good considering it´s a hostel. I did not try breakfast nor visit any common rooms as I was just there for one night. The lady at reception was very kind and cheerful and greeted me really well. (could just smell a bit of smoke up in the room coming from the balcony nextdoors, but we closed the window and everything was fine.) The hostel is well connected by tram to the centre of Zagreb, a few minutes away.

Good location close to the main square and large shady park. It's a very busy street but this room was on the back side and quiet, they may not even have any rooms on the street side. This was a private room with a double bed and shared bath. Shared bath was small where the sink is but shower is roomy. Always was clean, and shared by only a couple of rooms. Didn't see the dorm rooms. There are also private rooms with private bath offered. At the time of this visit an organized breakfast wasn't offered but cold cereal and fruit was available 24/7 in the common kitchen, and instant coffee 24/7. The espresso machine required a staff member to operate and the desk isn't staffed except during the day generally. There's a sitting area with couch and chair and a dining area with tables and chairs. There was no air conditioner in this room and it was unusually hot in Zagreb during the stay. At night with the windows open it was comfortable, but very warm otherwise in the room during the day. Very nice owners.

A stay at Whole Wide World Hostel & Bar places you in the heart of Zagreb, steps from Ilica Street and Greta. This hostel is 0.4 mi (0.6 km) from University of Zagreb and 0.4 mi (0.7 km) from Museum of Arts and Crafts.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 12 air-conditioned rooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

The hostel is quite big, and the rooms are wide and spacious. I like the fact that each room has its own bathroom! It's located close to the city center and just very few minutes walk-distance to the Maksimir Park. The atmosphere in the hostel, it has a CBD bar annexed that has a super relaxed vibe and the staff from both the hostel and the bar are very welcoming, specially the recepcionist Eva, who went beyond her reach to help me solve some problems and doubts I had when I arrived in the city. I had an amazing stay there, I would reccomend it to anybody.