Palermo Hostels

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

A magnificent hotel, with luxury facilities in an old palazzo in the historic center of Palermo. The rooms are very spacious and comfortable, with all the services. The service is very correct and willing. It has a piano bar, garden terrace and a very good environment, right in the heart of all the tourist attractions of Palermo and leisure and restaurant areas, without any noise or problems at all. Absolutely recommended.

There are no dishes in the room except for two paper cups.:( We asked for two cups, but they gave us plastic ones. This is strange, because the hotel has a bar and a restaurant. Breakfasts are delicious. The location is a bit far from the center and in a rather dirty area, but there is a beach nearby (albeit very dirty) and a nice tourist promenade with cool restaurants for dinner. The cleanliness does not correspond to 4*, the rooms are very old.

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

Like many locations there is good and bad. First the good. The hotel is in a nice location by the marina. Food at the restaurant overall was above average but the staff work tirelessly. That is where it ended for us. The front desk was rude and not helpful for the most part. They seemed annoyed every time we asked them a question or for a recommendation of places to eat. We had two rooms. One smelled of smoke and the other of mildew. The AC rarely made it cold in the room. The hotel seems to have been updated recently but the rooms were dirty/dusty and run down in many areas. If you pay for the water view then be prepared for it to be very loud-especially on weekends. There is a busy street and many parties right outside your window. If you are from the US, expect there to not be wash cloths. That is not uncommon in Europe and this hotel was no different. Lastly, we purchased a third room for a friend who's flight got canceled. This hotel would not refund us and walked away from us when we tried to get an explanation other than ”it is our policy”.