Hotels With Airport pickup service in Trat Province, Thailand

I booked 2 rooms (family trip) 3 days 2 nights. the staffs are very friendly and supportive. Room is quite clean. Facility is fine but I was in the raining season therefore raining the whole day. So we spent time in the room, my kid played in the bathtub. Happy to stay. ^^

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Everything during the stay was taking care of perfectly by the hotel staff. We got different birthday surprises which was a nice touch . The gym could be better as we couldn’t workout properly and went to a gym down the road . It’s also unfortunate that the pool isn’t heated as now nobody is using them. Great stay for families and elderly people

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

Located at the southern end of White Sands beach. The beachfront is rocky but a path has been cleared of rocks to allow access to the sandy bottom beyond. For the start of the sand only beach you only have to walk along for about 50 metres. Reception staff were friendly and cheerful. We had booked triple rooms for 5 nights due to late booking. I assume double rooms are an option. The buildings are aged but fairly well maintained. The room was clean with one of the most comfortable beds I've slept in around Thailand. Eveything worked just fine. The cleaning ladies were doing their thing on a daily basis. The breakfast was adequate. Juices, coffee, toast, fried eggs, omelet, hotdogs, thai dishes more than enough fuel for day's activity. Anyone who is critical of breakfast is just a whinger IMHO. Our group came together one day for lunch at the restaurant. No complaints from any group member about the food. I did not use the swimming pool as I'm a beach person. It did look well maintained with a number of sunloungers and deck chairs provided. To the reviewer who compared Banpu with Kacha I say they are incomparable. Why? Well the Banpu property has been established a lot longer than Kacha. Plus Kacha is not a beachfront property and their rooms, albeit more modern looking are at the same time a lot more expensive. Overall, I found Banpu good value for money and I enjoyed my stay here.

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

I booked 2 rooms (family trip) 3 days 2 nights. the staffs are very friendly and supportive. Room is quite clean. Facility is fine but I was in the raining season therefore raining the whole day. So we spent time in the room, my kid played in the bathtub. Happy to stay. ^^

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Everything during the stay was taking care of perfectly by the hotel staff. We got different birthday surprises which was a nice touch . The gym could be better as we couldn’t workout properly and went to a gym down the road . It’s also unfortunate that the pool isn’t heated as now nobody is using them. Great stay for families and elderly people

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Located at the southern end of White Sands beach. The beachfront is rocky but a path has been cleared of rocks to allow access to the sandy bottom beyond. For the start of the sand only beach you only have to walk along for about 50 metres. Reception staff were friendly and cheerful. We had booked triple rooms for 5 nights due to late booking. I assume double rooms are an option. The buildings are aged but fairly well maintained. The room was clean with one of the most comfortable beds I've slept in around Thailand. Eveything worked just fine. The cleaning ladies were doing their thing on a daily basis. The breakfast was adequate. Juices, coffee, toast, fried eggs, omelet, hotdogs, thai dishes more than enough fuel for day's activity. Anyone who is critical of breakfast is just a whinger IMHO. Our group came together one day for lunch at the restaurant. No complaints from any group member about the food. I did not use the swimming pool as I'm a beach person. It did look well maintained with a number of sunloungers and deck chairs provided. To the reviewer who compared Banpu with Kacha I say they are incomparable. Why? Well the Banpu property has been established a lot longer than Kacha. Plus Kacha is not a beachfront property and their rooms, albeit more modern looking are at the same time a lot more expensive. Overall, I found Banpu good value for money and I enjoyed my stay here.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

Had a delicious meal here at sunset. Staff put the mosquito burners under the table to prevent mozzies munching your feet. Very high quality food with extensive menu and options for fussy kids! We had the pepper prawns and Thai corn salad. I’d recommend this place for the variety on the menu, cleanliness as well as the beautiful setting - especially at sunset. The beach here is soft powdery sand, a good drop off so good for paddling and swimming. The jetty can be deep enough to jump off the end (test the depth first!) and there is a freshwater shower on the beach.

I read numerous reviews from different sites mostly pre pandemic. Numerous negative comments primarily focused on the lack of maintenance relating to bungalows and surrounding grounds. Well after my first day here I can say nothing has changed. I paid 2470 baht per night for my aircon bungalow x 5 nights. Generally, as long as the room is devoid of bugs and the aircon, tv, fridge and hot water all work (all okay here) I'm not too fussed about decor etc. But I think the price to value ratio lacked equity. I say this based on comparative island establishments from my extensive traveling around Thailand. Only the pool and beach were redeeming features for me. Breakfast was ordered from a set menu plus toast, juices and fruit. This switched to a buffet when there were enough guests. It was adequate for me. A ground maintenance crew turned up on my second day so they would have been kept busy for some time. The resort did organise a fire show on the Saturday night. I did not leave Koh Kood with a fond memory of my bungalow but I did toward the friendly, helpful and attentive staff and the location on this beautiful island.

A very nice small set of bungalows overlooking a beautiful beach and walking pier. Rooms were small but ample for a 2 people. The bathroom though connected is outside. It is a cute bathroom with plants and decorative walls but it does have lots of crawly friends to give it a natural look. The breakfast is nice and you have multiple cooked to order options. They have no amenities outside of a restaurant, on site massages and a kayak and snorkel rentals. Most places don’t charge for these. The rooms have a nicely manicured lawn with trees and hammocks and swings. The employees and owners are very friendly and helpful. They provided transportation from our other hotel.

Warm, friendly helpful staff comfortable rooms with all you need. This is not 5 star luxury, but is so much more, people doing their best, going that bit further. Ohhhhh and the beach stunning never saw more than 40 people on it... Comfortable cabins we had 17and 18 which looked bigger. It's not a Hilton or a Marriott or the like but is much more fun. Island life island pace ....

Usually a hotel or resort doesn't live up to the advertising but in this case it definitely does. Koh Kood is a beautiful island and this resort is amazing. Incredible location on a stunning beach, amazing facilities and fantastic staff. The deluxe pool villa was well-appointed with everything i needed, including a delightful little pool. The resort's galaxy pool is big and looks straight across the lawn to the beach. Every single staff member I came across was friendly, helpful and professional. I hope to come back to this beautiful resort another time.

It was a 3-day-and-2-night trip with my friends and my 9-year-old daughter so we booked 2 villas with a private swimming pool. The villas are not new or super neatly cleaned but all are okay and kind of acceptable. The best thing is the resort staff. They are super nice, fun and friendly. They are ready to drop everything they are doing just to talk to you and answer your question. No matter how silly it is! They make me feel like they are ready to solve all the problems in the world for you, if asked! My daughter loves fishing there (even though she didn't get any fish lol). We borrowed the fishing rod from one of the nicest (probably) front desk staff who didn't seem to be bothered spending time teaching my daughter how to safely use the equipment. Wish I could ask for his name before we left. So I could give him better compliment. The view is just magical. Kayaking is also super fun. The Food is ways, ways better than we expected. The night bartender is a super cool & funny guy. He hosted the funniest Hermit crab racing in the world!

Amazing beach! The hotel area is a well-kept garden, very beautiful. Great breakfasts! The prices are not low, but with discounts it is quite an acceptable price/quality ratio. The hotel has not been renovated for a long time, but after the pandemic, cosmetic repairs and major cleaning are noticeable. Although the covering on the verandas still needs replacing - just nails are sticking out in places - the child was not allowed to run around there. The hotel restaurant is probably the most frustrating thing, the prices are super high, the quality of the food is low: for almost 500 baht (price 400 + fees + taxes), we got a pizza with a diameter of 30 cm from frozen dough. This is a fiasco, bro. In general, only beer and then for 150 baht. There is all the infrastructure on the road 800 meters away, including fruits and cafes and hardware stores, but 800 meters uphill) you can ask the hotel transport to take you there, but back on foot, albeit from a hill))) but with almost no lighting. Karrche needs to take a bike, 300 baht per day, by the way, it’s brand new. In general, for the experience of a paradise for 7900 rubles / night - it’s the best!

Une honte! Nous sommes arrivés à l’hôtel Suanya pour passer quelques jours au calme et dans un cadre idyllique. Malheureusement ce ne fut pas le cas…. À la découverte du cadre nous avons été enchanté cet enchantement s’est très vite transformé en déception puis en colère. En effet la chambre qui nous a été proposé se trouvait être insalubre! Elle ne se situe pas dans le complexe de l’hôtel mais à l’extérieur dans un bâtiment qui ne donne aucune envie d’y entrer! Aucune fenêtre, un « balcon » donnant sur les égouts! La salle de bain était le pire de cette « chambre » présence de saletés de moisissures et de rouilles sur la porte et la robinetterie! L’aération donnant sur les égouts des vagues d’odeur immonde imprégnaient la pièce, de plus la présence de trous laissaient tout le loisir aux divers insectes d’investir notre « chambre ». Le lit n’avait pas de couverture nous en avons demandé et nous avons eu le droit à un plaid et une serviette… Nous avons demandé au personnel de changer de chambre mais pour seul réponse nous avons eu « c’est complet! ». Le personnel n’a eu aucune considération pour notre bien être, peu aimable dans toute circonstances. Nous avons donc quitté l’hôtel plus tôt pour trouver meilleur et dans des prix similaires! A fuir!

The hotel was immersed in a wonderful nature, the cleaning was not perfect and the room was large, but we missed some comfort we used to, like the TV, the light lock and the bedside comfort. There was the minimum necessary, but it was right, breakfast was ”different” from ours, little coffee or milk (not available), but rice and eggs and salted meals. If it happens to you and you do not have too much claims spending the right on this island, it is the hotel that makes for you!

We have a great time staying at Mira Montra Koh Mak. Front desk is very kind and helpful. Room is clean, bed is super comfortable. Free to borrow kayak, sup board and snorkeling equipments. Thanks to N’ Chai for recommending snorkeling spot at Koh Phi, that we can go there by kayaking. At Koh Phi diving spot is full of sea anemone, pink anemone fish and pack of various kind of fish. But not recommend when strong wind, high wave and strong currents quite risk. Hope to have spend more days here again.

Had a delicious meal here at sunset. Staff put the mosquito burners under the table to prevent mozzies munching your feet. Very high quality food with extensive menu and options for fussy kids! We had the pepper prawns and Thai corn salad. I’d recommend this place for the variety on the menu, cleanliness as well as the beautiful setting - especially at sunset. The beach here is soft powdery sand, a good drop off so good for paddling and swimming. The jetty can be deep enough to jump off the end (test the depth first!) and there is a freshwater shower on the beach.

I read numerous reviews from different sites mostly pre pandemic. Numerous negative comments primarily focused on the lack of maintenance relating to bungalows and surrounding grounds. Well after my first day here I can say nothing has changed. I paid 2470 baht per night for my aircon bungalow x 5 nights. Generally, as long as the room is devoid of bugs and the aircon, tv, fridge and hot water all work (all okay here) I'm not too fussed about decor etc. But I think the price to value ratio lacked equity. I say this based on comparative island establishments from my extensive traveling around Thailand. Only the pool and beach were redeeming features for me. Breakfast was ordered from a set menu plus toast, juices and fruit. This switched to a buffet when there were enough guests. It was adequate for me. A ground maintenance crew turned up on my second day so they would have been kept busy for some time. The resort did organise a fire show on the Saturday night. I did not leave Koh Kood with a fond memory of my bungalow but I did toward the friendly, helpful and attentive staff and the location on this beautiful island.

A very nice small set of bungalows overlooking a beautiful beach and walking pier. Rooms were small but ample for a 2 people. The bathroom though connected is outside. It is a cute bathroom with plants and decorative walls but it does have lots of crawly friends to give it a natural look. The breakfast is nice and you have multiple cooked to order options. They have no amenities outside of a restaurant, on site massages and a kayak and snorkel rentals. Most places don’t charge for these. The rooms have a nicely manicured lawn with trees and hammocks and swings. The employees and owners are very friendly and helpful. They provided transportation from our other hotel.

Warm, friendly helpful staff comfortable rooms with all you need. This is not 5 star luxury, but is so much more, people doing their best, going that bit further. Ohhhhh and the beach stunning never saw more than 40 people on it... Comfortable cabins we had 17and 18 which looked bigger. It's not a Hilton or a Marriott or the like but is much more fun. Island life island pace ....

Usually a hotel or resort doesn't live up to the advertising but in this case it definitely does. Koh Kood is a beautiful island and this resort is amazing. Incredible location on a stunning beach, amazing facilities and fantastic staff. The deluxe pool villa was well-appointed with everything i needed, including a delightful little pool. The resort's galaxy pool is big and looks straight across the lawn to the beach. Every single staff member I came across was friendly, helpful and professional. I hope to come back to this beautiful resort another time.

Amazing beach! The hotel area is a well-kept garden, very beautiful. Great breakfasts! The prices are not low, but with discounts it is quite an acceptable price/quality ratio. The hotel has not been renovated for a long time, but after the pandemic, cosmetic repairs and major cleaning are noticeable. Although the covering on the verandas still needs replacing - just nails are sticking out in places - the child was not allowed to run around there. The hotel restaurant is probably the most frustrating thing, the prices are super high, the quality of the food is low: for almost 500 baht (price 400 + fees + taxes), we got a pizza with a diameter of 30 cm from frozen dough. This is a fiasco, bro. In general, only beer and then for 150 baht. There is all the infrastructure on the road 800 meters away, including fruits and cafes and hardware stores, but 800 meters uphill) you can ask the hotel transport to take you there, but back on foot, albeit from a hill))) but with almost no lighting. Karrche needs to take a bike, 300 baht per day, by the way, it’s brand new. In general, for the experience of a paradise for 7900 rubles / night - it’s the best!

It was a 3-day-and-2-night trip with my friends and my 9-year-old daughter so we booked 2 villas with a private swimming pool. The villas are not new or super neatly cleaned but all are okay and kind of acceptable. The best thing is the resort staff. They are super nice, fun and friendly. They are ready to drop everything they are doing just to talk to you and answer your question. No matter how silly it is! They make me feel like they are ready to solve all the problems in the world for you, if asked! My daughter loves fishing there (even though she didn't get any fish lol). We borrowed the fishing rod from one of the nicest (probably) front desk staff who didn't seem to be bothered spending time teaching my daughter how to safely use the equipment. Wish I could ask for his name before we left. So I could give him better compliment. The view is just magical. Kayaking is also super fun. The Food is ways, ways better than we expected. The night bartender is a super cool & funny guy. He hosted the funniest Hermit crab racing in the world!

Une honte! Nous sommes arrivés à l’hôtel Suanya pour passer quelques jours au calme et dans un cadre idyllique. Malheureusement ce ne fut pas le cas…. À la découverte du cadre nous avons été enchanté cet enchantement s’est très vite transformé en déception puis en colère. En effet la chambre qui nous a été proposé se trouvait être insalubre! Elle ne se situe pas dans le complexe de l’hôtel mais à l’extérieur dans un bâtiment qui ne donne aucune envie d’y entrer! Aucune fenêtre, un « balcon » donnant sur les égouts! La salle de bain était le pire de cette « chambre » présence de saletés de moisissures et de rouilles sur la porte et la robinetterie! L’aération donnant sur les égouts des vagues d’odeur immonde imprégnaient la pièce, de plus la présence de trous laissaient tout le loisir aux divers insectes d’investir notre « chambre ». Le lit n’avait pas de couverture nous en avons demandé et nous avons eu le droit à un plaid et une serviette… Nous avons demandé au personnel de changer de chambre mais pour seul réponse nous avons eu « c’est complet! ». Le personnel n’a eu aucune considération pour notre bien être, peu aimable dans toute circonstances. Nous avons donc quitté l’hôtel plus tôt pour trouver meilleur et dans des prix similaires! A fuir!

The hotel was immersed in a wonderful nature, the cleaning was not perfect and the room was large, but we missed some comfort we used to, like the TV, the light lock and the bedside comfort. There was the minimum necessary, but it was right, breakfast was ”different” from ours, little coffee or milk (not available), but rice and eggs and salted meals. If it happens to you and you do not have too much claims spending the right on this island, it is the hotel that makes for you!

Great location, and good, spacious rooms (although it takes time to get used to locking the doors). However, staff service is poor. At breakfast, staff doesn’t seem to be happy with what they’re doing and would sometimes ignore guests. The staff cooking the eggs were kind though. Resort also doesn’t offer ground coffee drinks so we got stuck with powdered coffee until we found out about the two coffee shops that are walking distance from the resort. Food can be improved too: breakfast’s okay but doesn’t offer diversity. You’ll get bored with the food after a few days. Beach and the sunset is marvelous though!