Guest User
January 19, 2024
Hotel very clean and rooms very nice and well equipped. Pillows are extremely comfortable. Staff pleasant. Breakfast OK at best, nothing wonderful and food edible. Location not the best for access to airport. If you dont have a car its a trek on foot and not a nice walk for females travelling alone especially at night. All OK with stay until being charged £6 for 2 small bottles of water and despite having an allowance for food and drink on reservation, could not charge water to this as it appears that the ‘clock stops at midnight for this allowance and today is a new day, so have to pay for water’ is the receptionists interpretation of the hotel policy, when I asked for an explanation. I was too shocked not to pay and just wish I had overcome my bewilderment to challenge further. So £6 out of pocket for my 2 small bottles of water because I was unaware I should have bought them when checking in and not the next morning I left hoping I was never unfortunate enough to have to stay there again.