Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel Reviews
Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel
1025 Sheikh Zayed The 1st (Electra - 7th St, Al Danah, Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesView Hotel Details
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Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel Guest Reviews
4.4/5
Very Good
142 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(142)
Positive reviews(134)
Reviews with photos/video(43)
Awesome rooms(33)
Large rooms(14)
Great value for money(11)
Well designed(9)
Delicious breakfast(9)
Convenient for shopping(8)
Friendly front desk staff(7)
Near shopping area(6)
Negative reviews(8)
Guest User
King Room
Stayed in Jul 2024
Business travelers
59 review
4.5/5
Great
Posted on Jul 11, 2024
Comfortable stay was and the reception Indian lady make sure to solve an issue regarding checking out timely in great attitude and lobby staff also helpful.
Response from Property: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for your positive review! We're thrilled to hear that you had a comfortable stay with us. It's great to know that our Indian receptionist took care of your check-out issue with such a positive attitude. We'll be sure to commend her for her exceptional service. Our lobby staff will also be delighted to hear that they were helpful during your stay. We look forward to welcoming you back for another pleasant stay soon!Best Regards,The Management
Guest User
Twin Room
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on May 4, 2024
Lovely hotel, beautifully and simply decorated.French Style Design beautiful Room , clean, with a Twin Bed and a lovely Decoration
Response from Property: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for being our guests and for the time taken to share such a wonderful review with us on TripAdvisor.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you.I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Prince Varghese Duty Manager
Jace Li
King Room-Accessible
Stayed in Aug 2024
Travel with friends
2 review
3.7/5
Posted on Aug 15, 2024
I recently stayed at Hotel Rose and found the experience to be a mixed bag. The staff were undoubtedly pleasant and attentive, always ready to assist with a smile. Their service was one of the highlights of my stay.
However, the room left much to be desired. It felt quite old and had a strange smell that was off-putting. It didn’t seem as clean as one would expect from a five-star establishment. The facilities also appeared outdated, lacking the modern touches you'd anticipate at this price point.
Overall, while the staff were wonderful, the hotel’s condition doesn’t align with a five-star rating. I hope they consider some much-needed renovations to meet the expectations of their guests.
Response from Property: Dear Jace,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for choosing to stay at the Royal Rose Hotel Abu Dhabi and providing your candid feedback.We appreciate your constructive suggestion and understand that maintaining the quality and comfort of our accommodations is essential, and we take all guest feedback seriously. Rest assured; we will pass along your comments to our management team for consideration as we continuously work on improving our facilities. We also appreciate your kind words about our staff and assure you that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.We value your patronage and hope to welcome you back in the future, giving us another opportunity to provide you with an even more exceptional stay. If there is anything else we can assist you with, please feel free to let us know.Kind Regards,Royal Rose Management
M00_M00
King Room
Stayed in Feb 2024
Family
31 review
4.5/5
Great
Posted on Feb 13, 2024
The hotel is located at the center of Abu Dhabi, which is near all the facilities in the city. My overall experience is positive. I highly encourage everyone to try a classic atmosphere with a blend of modern art. I loved how quiet the rooms are unlike other hotels.
Response from Property: Dear M00_M00,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for sharing your positive experience at the hotel. It's great to hear that you found the rooms clean and hygienic, and the staff professional and courteous. I'm glad to hear that the check-in process went smoothly and that the housekeeping team provided excellent hospitality service. Thank you for recommending the hotel to future travelers. Best regards,Royal Rose Management
Guest User
King Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Absolutely amazing hotel, location perfect staff perfect, and such a beautiful hotel. Value for money.
Response from Property: Dear Valued Guest,Greetings from Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel!Thank you for choosing Royal Rose Hotel, Abu Dhabi for your recent stay and sharing your feedback. We are glad that you enjoyed your stay and appreciated the hotel and comfort, location, facilities, value for money and staff service at our hotel.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We strive to provide exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so for you.Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel.Kind Regards,The Management
YIP LUN
Deluxe Room
Stayed in Jul 2024
Family
3 review
2.0/5
Posted on Jul 20, 2024
Not so clean and quite smell, the air conditioner light can’t turn it off, whole night sleeping with the spot light, poor
Response from Property: Dear Yip Lun,Greetings from Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel!Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. Your feedback is valuable to us as we strive to improve our services.We regret to hear about the cleanliness and odor issues you experienced. Please rest assured that we will address these with our housekeeping team immediately to ensure such lapses do not recur.Regarding the air conditioner light and spotlight concerns, we apologize for the inconvenience caused to your sleep. We are looking into solutions to ensure a more comfortable environment for our guests at all times.We appreciate your understanding and hope to welcome you back for a more pleasant experience in the future. Please feel free to contact us directly if there is anything else we can assist you with.Warm regards,The Management
Guest User
King Room
Stayed in Jul 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Jul 17, 2024
A convenient place for travel. The hotel grounds are quite spacious. Big room, quiet and fully equipped
Response from Property: Dear Valued Guest,Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel!Thank you for your review! We're thrilled to hear you found our hotel convenient and enjoyed our spacious grounds. It's great to know that you found your room to be large, quiet, and well-equipped. We hope you had a comfortable stay and look forward to welcoming you back soon!Kind Regards,The Management
Dean Liang
Deluxe Room
Stayed in Nov 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 27, 2023
royal room feeling, facility is good, location is perfect, there is a nearby chinese restaurant where u could enjoy good authentic chinese food
Response from Property: Dear Chen,Greetings from Royal Rose Hotel, Abu Dhabi!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Royal Rose Management
Guest User
Deluxe Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Excellent vintage Palace hotel thst lives up to its 5 stars. Rooftop pool breezy but is not the main highlight. Quite small. Room very spacious and has that grandeur feeling. Executive lounge for drinking amd is lovely.... Happy hours 6-8pm! Staff very nice. Love their complimentary arabic coffee and dates! Lovely oil paintings around..reception beautiful!. would come back no doubt!
Response from Property: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Royal Rose Management
French bulldog
King Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 5, 2024
Room was clean and stuff was nice and polite. Good choice if you would like to stay in this district
Response from Property: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Prince Varghese Duty Manager.
MKR
Grand Deluxe Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Good Hotel stay, highly recommended.
All the services was at point.
Response from Property: Dear MKR,Greetings from Royal Rose Hotel, Abu Dhabi! Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had a wonderful experience during your stay at The Royal Rose Hotel, Abu Dhabi! We are glad that you enjoyed your stay and appreciated the cleanliness and comfort, location, facilities, value for money and staff service at our hotel.Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel.Kind Regards,Royal Rose Management
joy
Twin Room
Stayed in Feb 2024
Travel with friends
1 review
3.5/5
Posted on Feb 20, 2024
After we checked in, someone tried to open the door with their room key card at 11pm and said that this room was assigned to them by the reception. We were two girls in the room. Fortunately, we locked the door from the inside and other people could not enter, but I also thought it was very scary.
We called the reception and they said they would check again, but there was no one called back that night.
The next day we went to the recetption again. They also said check, we said that last night were also the same word but no one answered, then they said that it must be the that this guest have made a mistake. The guest on the 14th floor mistakenly understood that their room was on the 4th floor. Because the hotel elevator requires the room key card to enter the corresponding floor, we also said that the room card on the 14th floor should not be swiped on the 4th floor, but the reception said that lower floors can be entered. Later we tried it ourselves and found that this was not the case. Entering 4th floor also needs the room card.
During the entire communication process, the front desk did not express any apology for the negligence of hotel management. They only said that the guests made a mistake. I don’t know whose fault it was to make that such a terrible thing happened. The hotel said that it was not their fault, but I think the hotel should at least they have the responsibility to clearly communicate with customers which floor they are in.
In addition, we also saw the evaluation form left by the previous guest in our room,. It was a negative review and there was a drop of oil on the paper.
Response from Property: Dear Joy,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for choosing to stay at the Royal Rose Hotel Abu Dhabi and providing your candid feedback. Thank you for bringing this to our attention. We are truly sorry for the inconvenience you had. We would love to speak with you further about this so we can make things right. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Thank you for your time and we hope to hear from you soon.Best regards,Royal Rose Management.
JIAN PING
Deluxe King Room
Stayed in Feb 2024
Couples
7 review
4.5/5
Great
Posted on Feb 8, 2024
Service is good, especially for housekeeping and cleaning.
Breakfast is wonderful with international and local cuisine.
We are curious why staffs in front of the main gate don’t know where is nearest stop though they do know there is ART /Auto Rail Transit bus running just in front of the hotel
Response from Property: Dear Jian Ping,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for being our guests and for the time taken to share such a wonderful review with us on this platform.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you.I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Royal Rose Management
Arzanish
Deluxe Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Location is ideal, hotel is good & newly built , overall good experience
Response from Property: Dear 豪华房,Greetings from Royal Rose Hotel, Abu Dhabi!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Royal Rose Management
Lidialili
Grand Deluxe Room
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 4, 2023
The location is convenient, but there are no services. It is suitable for people who travel early and return late. There are rich breakfast options.
Response from Property: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi! Thank you for taking the time to leave us positive review. We are glad to hear that you had a wonderful experience during your stay at The Royal Rose Hotel, Abu Dhabi!We strive to provide exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so for you.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Royal Rose Management