Yas Island Rotana Reviews
Yas Island Rotana
Yas Plaza, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
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1 night
Yas Island Rotana Guest Reviews
4.1/5
Very Good
59 review
Verified reviewsLocation4.1
Amenities3.9
Service3.9
Cleanliness4.4
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All reviews(59)
Positive reviews(24)
Reviews with photos/video(6)
Awesome stay(6)
Delicious breakfast(6)
Great service(6)
Great location(6)
Negative reviews(2)
Guest User
Pool View Balcony Room - King Bed, Corner Room
Stayed in нояб. 2024 г.
Family
1 review
Outstanding
Posted on 18 нояб. 2024 г.
Great hotel, good location with close proximity to amusement parks.
Very friendly staff, who went out of their way for their visitors.
Friendly valet parking staff.
Breakfast had a good variety and great value for money.
Overall good stay at the hotel.
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.We are thrilled that you had such a fantastic time with us and that you enjoyed everything we had to offer. Thank you for highly recommending us and we look forward to your next visit with us!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Nicola
Standard Room - King Bed
Stayed in сент. 2024 г.
Couples
8 review
Posted on 9 сент. 2024 г.
The club room was disappointing. Food was cold, service slow. No food left really for breakfast
Response from Property: Dear Valued Guest,We thank you for your review and we sincerely appreciate your review, although regretfully your recent experience was not positive at all. We're very sorry to hear about your experience and the service you received during your stay; we assure you this is not typical of our high standards. Your comments have been passed onto our team to ensure appropriate measures to be in place to avoid similar scenario in the future. We appreciate your review, and I hope to have the opportunity of welcoming you back to Yas Island Rotana in the future and showcase our commitment to exceptional hospitality.Best regards,Rebecca HongArea Director, Rooms - Executive Office
Nicola
Standard Room - King Bed
Stayed in сент. 2024 г.
Couples
8 review
Posted on 9 сент. 2024 г.
Weird features in the room . Service slow . Felt like a hotel during covid with minimal staff
Response from Property: Dear Valued Guest,We thank you for your review and we sincerely appreciate your review, although regretfully your recent experience was not positive at all. We're very sorry to hear about your experience and the service you received during your stay; we assure you this is not typical of our high standards. Your comments have been passed onto our team to ensure appropriate measures to be in place to avoid similar scenario in the future. We appreciate your review, and I hope to have the opportunity of welcoming you back to Yas Island Rotana in the future and showcase our commitment to exceptional hospitality.Best regards,Rebecca HongArea Director, Rooms - Executive Office
Eda R
Standard Room - King Bed
Stayed in февр. 2024 г.
Family
2 review
Outstanding
Posted on 19 февр. 2024 г.
Loved everything about the hotel, service was exceptional, breakfast amazing, great pool and kids club. Would come back again when going to Abu Dhabi
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.We are thrilled that you had such a fantastic time with us and that you enjoyed everything we had to offer. Thank you for highly recommending us and we look forward to your next visit with us!Best regards,Nazik AmraniResort Director
Benita Nathania
Classic Room
Stayed in мар. 2023 г.
Travel with friends
3 review
Outstanding
Posted on 12 мая 2023 г.
Good for the value. Pool is a bit small though; breakfast was okay.
Response from Property: Dear Valued guest,Thank you for choosing to stay at Yas Island Rotana and for your perfect rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Ahmed
Standard Room - King Bed
Stayed in дек. 2022 г.
Couples
5 review
Outstanding
Posted on 4 дек. 2022 г.
Excellent staff
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.I am delighted to know that you had such a fantastic stay with us and were most pleased with our amazing team and warm hospitality.Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Ahmad
Standard Room - King Bed
Stayed in окт. 2022 г.
Business travelers
118 review
Outstanding
Posted on 16 окт. 2022 г.
Nice good hotel
Response from Property: Dear Valued guest,Thank you for choosing to stay at Yas Island Rotana and for your wonderful rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Lililily77
Standard Room - Twin Beds
Stayed in нояб. 2024 г.
Travel with friends
120 review
Great
Posted on 12 дек. 2024 г.
In November, Dubai and Abu Dhabi all increased their prices. In fact, you don't need to book a hotel with tickets. Excluding the tickets, the prices are about the same. This shuttle bus is just 50 meters from the door. You don't have to cross the road. It's very convenient. Warner Bros. Park is fun.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your perfect rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Guest User
Standard Room - Twin Beds
Stayed in февр. 2024 г.
Couples
3 review
Great
Posted on 15 февр. 2024 г.
The service is good! Enthusiastic and professional, it would be better if there were more choices for catering! The transportation location is relatively good. It is only a ten-minute drive from Ferrari Park/Warner Bros. Studios/Water World, which is very convenient!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your valuable feedback.We are pleased to see that you had an overall good stay with us and your comments for refinement will be treated with our utmost consideration to further enhance guests' experience.We look forward to welcoming you back again for a much more enjoyable stay with us.Best regards,Nazik AmraniResort Director
Guest User
Standard Room - Twin Beds
Stayed in мая 2024 г.
Family
5 review
Posted on 26 июля 2024 г.
The room facilities are average. For the same price, if you don't give away free tickets, because now no tickets are given away, you can choose a better hotel than this one. There are many parent-child activities around. If you choose this hotel, you will feel a bit cheated because its price, service and facilities do not match.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Many thanks for your review. We will try and improve on a few points you have raised on which we can do better!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Guest User
Standard Room - King Bed
Stayed in окт. 2023 г.
Family
51 review
Outstanding
Posted on 6 окт. 2023 г.
The hotel is very cozy, especially the service staff are very enthusiastic. I had a great time chatting with my daughter. We like this hotel very much. The dinner is very delicious and the breakfast is also very rich. It is very close to the four major parks of Yas Island. Recommended
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.We are thrilled that you had such a fantastic time with us and that you enjoyed everything we had to offer. Thank you for highly recommending us and we look forward to your next visit with us!Best regards,Rebecca Hong Area Director, Rooms - Executive Office
Guest User
Standard Room - Twin Beds
Stayed in февр. 2024 г.
Family
9 review
Very Good
Posted on 24 февр. 2024 г.
The music in the bar was a bit loud at night and lasted until after 12 o'clock. Everything else was ok.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your valuable feedback.Whilst we are happy to see that you had an overall good stay with us, we are sorry to hear that you were disturbed by external noise during the stay. The soundproofing in the hotel is as per building control standards, however we will certainly look into and see if we can implement further soundproofing for the utmost comfort of our guests. We appreciate your shared concerns and hope you'll consider another stay to the hotel. Best regards,Nazik AmraniResort Director
tinazhangwei
Standard Room - King Bed
Stayed in февр. 2024 г.
Family
2 review
Very Good
Posted on 22 февр. 2024 г.
The location of the hotel is very convenient. There are various free buses to the theme park and yas mall right outside the door. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Centro Yas Island and for your wonderful rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Nazik AmraniResort Director
Guest User
Standard Room - Twin Beds
Stayed in февр. 2024 г.
Family
3 review
Outstanding
Posted on 20 февр. 2024 г.
The room is spacious and bright, the bathroom is very clean, the staff is friendly, the guy who works at the pool is very nice, the breakfast is rich, the environment is beautiful, and tickets to Warner Ferrari Park are also given!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your perfect rating!We appreciate your fantastic evaluation of your stay experience with us, and we look forward to your next visit!Best regards,Nazik AmraniResort Director
Guest User
Standard Room - King Bed
Stayed in февр. 2024 г.
Family
3 review
Outstanding
Posted on 17 февр. 2024 г.
If you stay for two nights, you can enter any two parks (theme parks include Ferrari World, Warner Bros. and Yas Waterworld): This actually comes with tickets for children. I bought them in advance on TB, which cost me 600 yuan!
Hygiene: Satisfied! Although there was a small problem along the way (the curtain fell down, workers came to fix it, and there was no extra room fee)
Service: Excellent! The service staff are very enthusiastic. There is also a free shuttle bus to Yas Mall, Ferrari Land, Warner Park, and a free shuttle bus to Abu Dhabi Airport!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback.I am delighted to know that you had such a fantastic stay with us and were most pleased with our amazing team and warm hospitality.Best regards,Nazik AmraniResort Director