Millennium Downtown Abu Dhabi Reviews

The rooms are great, the staff are very friendly and provide quick service. All in all it was an amazing stay, definitely would book again!

Nice location and friendly staff. The swimming pool closes at 8pm. If it was open 24hrs it would be more enjoyable.

was upgraded from a standard room to a club room for all three nights & i felt really blessed! the room was huge and clean! i do wish the hotel was more updated because it did look a little run down, but can’t complain much! the location was quite convenient as it’s near bus stops and 20 minutes away from the Abu Dhabi Central Bus Interchange, so it was easy getting to & fro to Dubai!

Fantastic place, with great service.

All good except for their service. We waited a day for a replacement of broken electric kettle.

The hotel is a bit old fashioned with old amenities. Breakfast is okay. Nothing great about the hotel. Some of the Indian staff, especially the front desk person named Puneet is a little too rude.

All good. Highly recommended this hotel

Absolutely shocking that this can call itself 5 Star Hotel. Think more along the lines of "Motel near Greyhound station in the US" or a Hotel in the 70s in the Eastern part of Europe. The outside and the common areas are ok but definitely not 5 Stars and not so inviting. I was told that I received an upgrade and was excited...but then laughed when I saw the "Club Room." Everything was sooo old and worn, with really ancient furniture. Mind you that towels and linnens were new at least. My biggest gripe was that I only needed the hotel during the daytime as I had to go back to the airport before midnight and would ot stay the night. So I asked well in advance if an early check in could be arranged,as I was not staying the night. I am aware that these requests depend on availability but since the hotel is huge with 20 floors, I thought chances are good. I did not even receive a reply. A 5 star hotel and they can not even reply to a message. Sure enough I had to wait 2 hours and was "invited" to hang out in the coffee lounge. Again I assuned that it was a lounge where guests can have refreshments. But no, they wanted me to pay as it was a coffee shop. I mean 5 stars and when somebody arrives all sweaty from the outdoor abu dhabi heat and they wont even offer a refreshing drink? Abzolutely zero hospitality! Mind you the staff was friendly-especially the Indian boys working inside the hotel. But wow. I just came from India and stayed at 2, 3 and 4 Star Hotels and must say the Hospitality is soooo much better in India! I would never stay here again!

Our stay at the Millennium Hotel is always exceptional. The staff are incredibly kind and attentive, and we especially want to recognize Yukyi for their outstanding service. Every time we visit, we look forward to seeing Yukyi, who consistently goes above and beyond to ensure our stay is perfect. Thank you, Yukyi, and the entire Millennium team, for making our experience so wonderful every time!

The room Facility was the worst, Nobody carried my luggage and assisted me in finding my room. Bad Experience.

The staff was very accommodating and helpful This is my second time already. And the room was so clean and the location is very accessible

It was nice stay at this hotel

Nice hotel. Value for money

A convenient place for travel. The hotel grounds are quite spacious. Big room, quiet and fully equipped.