Grand Mercure Abu Dhabi

Grand Mercure Abu Dhabi Reviews

Grand Mercure Abu Dhabi

Electra Street Zayed The First St - Al Zahiyah - E16, Al Zahiyah, Abu Dhabi, Emirate of Abu Dhabi, 53400, United Arab EmiratesView Hotel Details
Grand Mercure Abu Dhabi
Grand Mercure Abu DhabiGrand Mercure Abu DhabiGrand Mercure Abu Dhabi
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Grand Mercure Abu Dhabi Guest Reviews

4.2/5
Very Good
70 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(70)
Positive reviews(67)
Reviews with photos/video(9)
Awesome stay(11)
Friendly owner(6)
Great location(6)
Convenient for shopping(5)
Negative reviews(3)
Guest User
King Studio
Stayed in Sep 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Very good hotel, staff friendly, good location
Daniel marvin gadia
Two Bedroom Suite Non smoking
Stayed in Jan 2023
Family
1 review
4.0/5
Very Good
Posted on Jan 7, 2023
Amazing hospitality service!!! Keep it up. Specially my Fellow filipino front desk staff patricia if im not mistaken by the name. Thank you from my family to your team guys!
Guest User
Two Bedroom Suite Non smoking
Stayed in Mar 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 11, 2023
Very nice specious and beautiful room. Excellent work experience.
Guest User
King Studio Non smoking
Stayed in Aug 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 23, 2022
Wonderful stay.. All good assistance at the reception as well as the house keepers. Really enjoyable stay at this hotel.. Also was upgraded to a suite due to non-availability of my booked type room.
Response from Property: Dear E493048****We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management.
Geodona Quilapio Ong
Two Bedroom Suite Non smoking
Stayed in Dec 2022
Family
8 review
5.0/5
Outstanding
Posted on Dec 26, 2022
We had a relax and enjoyable our Christmas Eve
Response from Property: Dear D281256****,Thank you for sharing your feedback regarding your visit with us on ***********. It is delightful to know that you have enjoyed your visit with us. We are very proud that our team continuously exceed guest’s expectations and we are able to create amazing memories for our guests. Thank you and we are looking forward to welcoming you back at Majlis Grand Mercure Residence. Best Regards,The Management.
Monem saeed
One Bedroom Suite
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Good and clean
SHERIL
One Bedroom Suite
Stayed in May 2022
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2022
Excellent over all it was an amazing stay
Response from Property: Dear Sunny, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Ran
King Studio Non smoking
Stayed in Jun 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on Sep 5, 2023
great
YYPKU
King Studio
Stayed in Jul 2024
Business travelers
33 review
1.6/5
Posted on Aug 3, 2024
The location of this hotel is OK, but the facilities are relatively old. The biggest problem is that the front desk staff are very contemptuous, ignoring the customers' requests, with dull expressions and pretending not to understand anything.
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Guest User
Twin Studio
Stayed in Feb 2024
Couples
22 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is amazing. There is parking service for driving. I was upgraded to a suite when I arrived late. I was completely amazed when I opened the door to the room. Unfortunately, I only slept for one night and left. I will come back next time if I have a chance.
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Queban60
King Studio
Stayed in Feb 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Feb 9, 2024
Every time you travel, don’t know where to stay? Just choose Mercury, you won't be disappointed. The hotel is in a good location and convenient for travel. It takes less than ten minutes to walk to Abu Dhabi Mall and is easily accessible by Big Bus. There are many supermarkets downstairs, which is convenient for buying food. There is a Chinese supermarket not far away, Wenchao. There is a street garden diagonally opposite downstairs, where you can take a walk in the morning and evening. The hotel upgraded me to a suite, which is very spacious and has a small kitchen with all kitchen utensils and a washing machine, which is very convenient. The hotel breakfast is the best! Freshly squeezed orange juice, carrot juice, kiwi, pomegranate and beet juice are extremely rare. There are also abundant fruits, including cut watermelon, pineapple, cantaloupe, grapes, plums, apples, and oranges, as well as many varieties of vegetables; various cheeses with various flavors; you can taste Indian-style curry food as the main course; and pasta , oatmeal; The top-floor gym has complete equipment and two small swimming pools. The hotel check-in strictly follows 14:00, and I arrived an hour early but couldn't check in early. The only drawback is that the hotel is a bit old. Towels and sheets are severely faded. The air conditioner in the room failed. I slept wrapped in a down jacket the first night. I asked the front desk for a quilt and blanket the next day, but there was no response. There are occasional ants on the kitchen counter.
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Response from Property: Dear Dasma,Thank you for sharing your feedback regarding your visit with us . It is delightful to know that you have enjoyed your visit with us. We are very proud that our team continuously exceed guest’s expectations and we are able to create amazing memories for our guests. Thank you and we are looking forward to welcoming you back at Majlis Grand Mercure Residence. Best Regards,The Management.
Guest User
Two Bedroom Suite Non smoking
Stayed in Jan 2024
Family
8 review
4.2/5
Very Good
Posted on Feb 3, 2024
There are many supermarkets near the hotel. A short walk across the road is the best Chinese supermarket in Abu Dhabi. It has a wide range of products. The Yangzhi Manna milk tea is delicious. The suite itself is quite satisfactory in all aspects of decoration and layout. The kitchen only has two induction cookers, and the firepower is very weak, making cooking very difficult. Then there is no dishwashing detergent, which is not very friendly. Others are quite satisfied.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.SincerelyThe Management.
zycbobo
Twin Studio
Stayed in Jan 2024
Family
23 review
4.2/5
Very Good
Posted on Jan 31, 2024
Although it is a bit old, it is still very good and very cost-effective. It has a kitchen and you can buy it in a Wenzhou supermarket and cook it back.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.SincerelyThe Management.
Guest User
Two Bedroom Suite Non smoking
Stayed in Oct 2023
Family
7 review
4.0/5
Very Good
Posted on Nov 2, 2023
It didn't feel old, but it was comfortable and nice. There are two rooms, a large living room, a large dining table, and all kitchen utensils. Room service was cheap, so I ordered pizza. It would be perfect for those planning a family trip.
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Guest User
Two Bedroom Suite Non smoking
Stayed in Feb 2024
Family
9 review
4.0/5
Very Good
Posted on Mar 15, 2024
The room is very spacious, it is a suite, it has all kinds of household facilities and appliances, and it is very cost-effective. The service in the hotel is very friendly and the attitude is good. You can park your car directly in the basement, but the access is not smart enough. The surrounding supermarkets and Chinese restaurants are easy to find, very convenient and convenient. The only drawback is that there are a lot of people of color around, so I was a little worried about safety at first, but later I felt there was no problem. The surrounding tourist attractions are convenient and very suitable for traveling and staying in Abu Dhabi.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your visit with us . It is delightful to know that you have enjoyed your visit with us. We are very proud that our team continuously exceed guest’s expectations and we are able to create amazing memories for our guests. Thank you and we are looking forward to welcoming you back at Majlis Grand Mercure Residence. Best Regards,The Management.