Guest User
December 17, 2024
For many months I have been staying at the BR Residences The BRR facilities are excellent and always kept very clean and well maintained. As per my previous BRR reviews, its very best assets are the excellent staff! All teams are exceptional and dedicated - whether housekeeping, front desk, beach, coffee shop, concierge, management, gym, maintenance, etc - everyone is so warm, helpful and professional. Many staff contribute positively to the overall experience, so it is impossible to name-check everyone. Some special thanks to: HOUSEKEEPING - Kyaw ("Chaw") - very hard working, always so friendly and polite to all guests, excellent attention to detail CONCIERGE - Sampath, Sankar, Talal are all very attentive to guests FRONT DESK - Selah, Charmene, Aeshan, Vaishali, Priya are all very warm and professional GARDEN RESTAURANT - Darlima - an absolute delight, cheery and so hard working GYMS - Anna, Liberty, Lorie, Mowaffa (Manager - very warm, motivated and attention to detail, great public persona) G/F COFFEE SHOP - Dhurba, Thein (both so friendly) BEACH - Rassika always greets everyone and helps out his colleagues, very hard working However, my continuing gratitude to ALL of the staff - each is a credit to the Rotana brand.