Marriott Executive Apartments Downtown Abu Dhabi

Marriott Executive Apartments Downtown Abu Dhabi Reviews

Marriott Executive Apartments Downtown Abu Dhabi

Sheikh Rashid Bin Saeed St, Al Dhafrah, Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesView Hotel Details
Marriott Executive Apartments Downtown Abu Dhabi
Marriott Executive Apartments Downtown Abu DhabiMarriott Executive Apartments Downtown Abu DhabiMarriott Executive Apartments Downtown Abu Dhabi
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Marriott Executive Apartments Downtown Abu Dhabi Guest Reviews

4.5/5
Great
50 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(50)
Positive reviews(21)
Reviews with photos/video(8)
Awesome rooms(10)
Awesome stay(8)
Great service(8)
Guest User
2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Double
Stayed in Jul 2024
Family
3 review
3.2/5
Posted on Jul 5, 2024
Lifeguard (girl), name *******, was rude and not polite at all, kept following me whenever I swam, standing beside & among pool area. She kept scrolling around pool area & standing up in the barriers between jacuzzi & pool. There was no privacy or any space for us customers. A child was walking to his parent and she scolded him for running but it was not the case. ******* tried so hard to find any small mistake from everyone. My child was going down the ladder to the pool and got scolded too. She was not professional at all and kept following all the customers. I felt like I had a personal bodyguard as she was following me wherever I swam. I expected better service from this hotel. VERY DISAPPOINTED WITH ******* (apartment lifeguard) all guests did not have privacy at all.
Response from Property: Reply from the property:Dear Guest, thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the recreation experience provided to our guests. You brought to my attention that during your stay, we fell short of meeting your expectations while swimming on the 8 floor of Marriott Executive Apartment. Your experience of unprofessional service provided by the life guard has been shared with the Recreation Manager who joins me in offering not only on your sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Warm Regards.
Anonymous User
2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Double
Stayed in Dec 2023
Family
5 review
3.5/5
Posted on Jan 3, 2024
Breackfast too crowded. Definitively not a 5 stars hotel in my opinion
Response from Property: Dear Guest, thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your stay, we fell short of meeting your expectations while dining in Kuzbara Restaurant. Your experience of crowded environment in the restaurant has been shared with the Restaurant Manager who joins me in offering not on your sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Warm Regards Mark Assistant Guest Relations Manager
Dhey
One Bedroom Apartment with City View
Stayed in Mar 2022
Family
12 review
5.0/5
Outstanding
Posted on Mar 12, 2022
As usual, I always book with Marriott Hotel. It was one of my favorite hotel apartments in Abu Dhabi. It was the best hotel. Good services complete facilities, friendly staff. Highly recommended. Cozy spaces.
6/9
Response from Property: Dear Dhey, on behalf of the entire hotel team, I would like to thank you for sharing your stay experience in Marriott Executive Apartment. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – like you! Your feedback has been shared with the hotel manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Warm Regards Mark Assistant Guest Relations Manager
Sadachan Carlos
Two Bedroom Apartment with City View
Stayed in Mar 2023
Other
3 review
5.0/5
Outstanding
Posted on Apr 9, 2023
Very good
Response from Property: Dear Carlos,On behalf of the entire hotel team, I would like to thank you for sharing your stay experience in Marriott Executive Apartment.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – like you! Your feedback has been shared with the hotel manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Warm Regards Mark Assistant Guest Relations Manager
Guest User
2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Double
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 21, 2024
A perfect stay. This time I checked in two properties of Marriott downtown, one is a hotel and the other is an apartment, both are higher than expected. When we checked in, two bedrooms were gone and we were upgraded to a three-bedroom apartment. The rooms looked newer than the pictures. Each bedroom was huge. The kitchen had basically everything, including a water purifier and dishwasher. It was no problem to cook by ourselves. For ingredients, you can go to the lulu hypermarket opposite. The prices are similar to those in Shanghai and there are many choices. There are Chinese check-in instructions when checking into the hotel, which is friendly to guests who do not understand English.
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of the hotel team, I would like to thank you for sharing your pleasant experience staying at the Abu Dhabi Marriott Hotel & Executive Apartments. We are honored to know that both stays were above your expectations. Providing Chinese-friendly services to Chinese guests is a standard we have always adhered to. I have shared your positive review with the hotel manager and management team. Thank you again for taking the time to share your feedback with us. We look forward to your visit again! Yan Shaoqing (Mark) Assistant Manager of Guest Relations Department
Guest User
Three-Bedroom Apartment With City View
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 16, 2024
A large family traveled and stayed in a suite, 6 large and 1 small, three independent rooms with their own bathrooms and a large living room. The sanitary conditions are very good! Dining in the surrounding shopping malls is also very convenient! The dining on the top floor of the hotel is also delicious and impressive!
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6/8
Response from Property: Thank you dear guest, on behalf of the hotel team, I would like to thank you for sharing your pleasant experience staying at Marriott Executive Apartments, Abu Dhabi. Thank you for your recognition of the hotel room quality and catering level. I have shared your praise with the hotel manager and catering team. Thank you again for taking the time to share your feedback with us. We look forward to your visit again! Yan Shaoqing (Mark) Assistant Manager of Guest Relations Department
Feipaodebenma
Three Bedrooms Apartment with City View
Stayed in Oct 2023
Family
22 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Conveniently located in the city center. Free parking in the underground parking lot, doorman valet parking. The apartment is really big, 170 or 80 square meters. The living room is huge. Children can run around. There are 3 large rooms, all of similar size, very comfortable to live in. Each room has a bathroom. The kitchen is also large and has all the kitchen utensils. There is a washing machine, but it does not have a drying function. Go out the main entrance of the lobby, turn left, and immediately turn left again. After walking for 100 or 200 meters, there is a small convenience store on the left hand side, where you can buy daily necessities and drinking water.
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6/15
Response from Property: Dear guest, we are honored to hear that you are very satisfied with the room size and supporting facilities. On behalf of the hotel team, I would like to thank you for sharing your wonderful experience staying at Marriott Executive Apartments, Abu Dhabi. We are encouraged by your affirmation. We will continue to work hard to provide the highest level of hospitality to our guests. Thank you again for taking the time to share your feedback with us. We look forward to your visit again! Yan Shaoqing (Mark) Assistant Manager of Guest Relations Department
Hehuajinliyu
One Bedroom Apartment with City View
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The upgraded presidential suite is large, spacious and comfortable. The living room is square and the study is quiet. It has a kitchen and dining room and a large bathroom. The hotel is located in the city center. There are shopping malls across the road where you can eat and hang out. Quite beautiful
Original TextTranslated by Google
Response from Property: Dear guest, On behalf of the hotel team, thank you for sharing your pleasant experience at Marriott Executive Apartments Abu Dhabi. Thank you for your satisfaction and recognition of the free room upgrade. We will continue to work hard to provide the highest level of hospitality to our guests. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! Mark Yan Assistant Manager, Guest Relations
Guest User
2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Double
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 11, 2024
When driving from Dubai to Abu Dhabi, you can drive to the main entrance of the Marriott Hotel, where the valet will park your car and help you pick up your luggage, which is very convenient. Check-in can also be done at the hotel, because the front desk at the apartment did not see anyone on duty for two days. Breakfast is on the M floor of the hotel. There are many people. We met study tour groups and Indian groups, and there were many Chinese people. I met a Chinese-speaking staff member in the lobby who had a very nice attitude. The swimming pool in the hotel is on the 25th floor, semi-outdoor, with a small hot pool. The swimming pool in the apartment is on the 8th floor, just a swimming pool. The living room of the room is very large, and the washing machine and dishwasher in the kitchen are very useful. There is a big mall diagonally opposite the hotel, and there is also a large Lulu market underground, which has a lot of food. We bought rice, stewed vegetables, stewed beef, burritos, milk, yogurt, and fruits. We can heat them up and have a meal when we come back. Dinner is done. It happened to be my family's birthday. The hotel wrote a card and sent a small cake. It was full of sincerity and a great surprise!
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Response from Property: Dear guest, it is a pleasure to meet you in the lobby when you check in. On behalf of the hotel team, thank you for sharing your pleasant experience staying at Marriott Executive Apartments Abu Dhabi and your recognition of the quality of the rooms and supporting facilities. Your affirmation is very encouraging. We will continue to work hard to provide the highest level of hospitality to our guests. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! Mark Yan Assistant Manager, Guest Relations
Guest User
Three Bedrooms Apartment with City View
Stayed in Dec 2023
Family
31 review
3.0/5
Posted on Feb 29, 2024
In a three-bedroom apartment, the overall rooms and facilities are well maintained. However, almost all three bathrooms have floor drains and blocked sewers. Water sprays out like a small fountain, causing the entire bathroom to flood with water. I called the hotel for the first time to report the problem, but when I came the next day, no repairs were done. As soon as the water was turned on in the shower, the sewer floor drain started to spray water. I reported it to the hotel, and they boasted that it had been repaired and no water sprayed. I was really helpless, so I took a video and sent it to the hotel through Ctrip. Finally, someone who looked like a manager came and brought someone to fix it. But then the water started coming out again... There was only one bathroom for the whole family to take a bath, so they were drunk. I complained to Ctrip again, and a Chinese customer service manager later came up, claiming that he was on vacation a few days ago and didn't know anything about it. A sigh, that's it. I have no favorable impressions of Dubai or Abu Dhabi. Except for the rumored wealthy people, most of the countries I saw were the street scenes and styles of small fifth-tier cities in China.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for taking the time to let us know about your stay. Providing the highest level of hospitality is our top priority and we sincerely apologize for not meeting your expectations. We have informed the engineering leadership team of your valuable feedback and are doing our best to ensure that the floor leak does not occur again. We look forward to seeing you again! Mark Yan Assistant Manager of Guest Relations
lucky20061130
One Bedroom Apartment with City View
Stayed in Jan 2023
Family
20 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Very surprising stay experience, the dining table in the living room and the big kitchen, it's a completely home experience, all kinds of tableware 🍴 and wine glasses 🍸, complete cooking utensils, washing machine, one bedroom and two bathrooms, the room is warm, the design is modern and simple, every day The second cleaning service, due to the Spring Festival, the hotel also specially put gift candy bags in the room, which is considerate and warm. There are quite a lot of varieties in the buffet breakfast. In addition to Western dishes, there are also Asian-style fried rice noodles and dumplings. The breakfast is different every day and the service is very good. It's just that the entrance and exit of the hotel parking lot are narrow, and we only stopped once. Everything else is very good. There is a Mall diagonally opposite, which has everything, which is very convenient. Abu Dhabi is a great place to travel. Next time you come, you must still live here.
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6/11
Response from Property: Dear Guest, On behalf of the hotel team, thank you for sharing your pleasant experience staying at Marriott Executive Apartments Abu Dhabi and your recognition of the richness of the apartment's in-room facilities/supplies. We are honored to hear that you like our special Chinese New Year gifts and catering content. You are definitely very encouraging. We will continue to work hard to provide guests with the highest level of hospitality. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! Mark Yan Assistant Manager, Guest Relations
🐳Amy.Q
Two Bedroom Apartment with City View
Stayed in Jul 2023
Family
24 review
4.5/5
Great
Posted on Aug 2, 2023
The parking lot is in the alley on the side of the hotel, the entrance is relatively small, there are many parking spaces, and free parking. The advantage of the apartment is that you can do laundry. Naturally, the room facilities are not as good as those in the hotel. The breakfast is with the hotel, which is very rich. There is a Chinese hot pot nearby, so it’s okay~
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of the hotel team, thank you for sharing your experience at Marriott Executive Apartments Abu Dhabi. Thank you for your recognition of the richness of the breakfast and for your understanding of the lack of facilities in the apartment compared to the hotel. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! See you next time! Mark Yan Assistant Manager, Guest Relations
Williamgege
Two Bedroom Apartment with City View
Stayed in Oct 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Big, too big. Four or five people can fit in there without any problem.
Original TextTranslated by Google
Response from Property: Dear Guest, We are honored to hear that you are very satisfied with the room size. On behalf of the hotel team, thank you for sharing your pleasant experience at Marriott Executive Apartments Abu Dhabi. Your affirmation is very encouraging. We will continue to provide the highest level of hospitality to our guests. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! Mark Yan Assistant Manager, Guest Relations
DW72
One Bedroom Apartment with City View
Stayed in May 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 15, 2023
The hotel and the apartment share some facilities. The service staff has a good attitude. The apartment has complete facilities, a large space, and a reasonable design. It is very convenient because it is close to the shopping center and the bus terminal.
Original TextTranslated by Google
Response from Property: Dear guest, On behalf of the hotel team, I would like to thank you for your recognition of the apartment's facilities and convenient location. Your affirmation is very encouraging. We will continue to work hard to provide guests with the highest level of hospitality. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! Yan Shaoqing (Mark) Assistant Manager of Guest Relations
zhcathy
One Bedroom Apartment with City View
Stayed in Apr 2023
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2023
The room is super large, staying on the top floor, with a wide view. I like it very much, I will stay again next time!
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of the hotel team, thank you for sharing your pleasant experience at Marriott Executive Apartments Abu Dhabi. We are very encouraged by your satisfaction and affirmation of the quality of the room. We will continue to work hard to provide the highest level of hospitality to our guests. Thank you again for taking the time to share your feedback with us. We look forward to seeing you again! See you next time! Mark Yan Assistant Manager, Guest Relations