Accra Spa Hotels

The location is good and the restaurants are fine. Breakfast was good too. However, the room was bad. The wind from the air conditioner smelled musty, and I asked for a room change, but they didn't respond and just sprayed me with a deodorant spray. The bed was also damp and cold. It was not a comfortable stay.

It is located in the Centre of Accra. The staff are friendly but May only treat you “as good as you’re dressed”. I had a pleasant time nonetheless.

Oh my gosh, luxury, luxury. This is beyond expectations. The area is beautiful and expensive, celebrities and all live here. The location is really safe, it’s clean, limited places to eat around you have to travel at least 10mins to restaurants. Anyways Samuel was not a very good host. He didn’t respond to our calls, he really didn’t seem interested in hosting us, unfriendly and distant.

I've been using the Airport View for many years, since before the re model. Nice, friendly staff, decent food, welcoming atmosphere. My only negative observation is the continuously rising prices, like everywhere else.....

Our worst experience started from the reception when we were met by a dark skinned receptionist (name unknown). Her facial expressions and attitudes were condescending towards my wife & I. Then she asked for my credit card, which was in my checked in luggage; I informed her that I do not feel comfortable opening my luggage infront of everyone at the lobby. She did not care or show any form of understanding. It was the porter (Isaac) who was fast thinking and considerate; he took me to a small storage room to remove my card wallet. After we have made payment, she did not communicate effectively about the caution charge of 200USD. So my wife & I though she meant GHC, she just stared at us and belittling us with her eyes. This was how we were meant at the reception before checking in our loft. The Following morning, I asked her if she got the 200USD since she had Isaac follow us to our room and get it. She started accusing us of incomplete payments, knowing fully well that I was charged by my bank. I stood my ground that I do not owe anything & we were in a hurry to leave for our tour. We had 2 minutes of back & forth; my wife & I were so pissed of these accusations. When we got back in the evening, she realized her mistakes and apologized but the damage was already done. We couldn’t wait to check out asap on our third day. When we were checking out, she didn’t bother to remind us about the caution fee she was so eager to collect; until my wife reminded her. She looked displeased at the reminder; I guess she wanted it herself. Customer Service is Zero here; any young individuals or couples please stay away from here. I would never recommend this organization to anyone. Thanks to Aqua Safari that saved us from the misery of Kwarleyz.

The second stay, the price is more expensive, but the value for money, breakfast is great, the mustard is authentic Chinese taste, the waiter is very polite, well trained, the bed is also very good sleep, it is recommended

Breakfast is African style, Chinese stomach feels substandard, location is not bad, there is a shopping mall ACCRA Mall nearby

Good service, nice breakfast, clean, convenient location not far from supermarket and airport shuttle bus provided. Generally hotel room rate is too high in Acrra

As I arrived at the hotel, it was overbooked and I was given a temporary room that had 2 beds in the room and you could hardly move. I had to then unpack, repack and then unpack again when I was relocated the following night. Although this was a minor issue, a big problem was that the WiFi in the room was very unstable. This became an even bigger issue in the new room as the WiFi would not connect at all (there was also very poor cellphone reception in the room). As this was a business trip, this was a problem as I could not make or receive calls/messages. 2 nights after checking in I received a call from my bank (when using the WiFi at a coffee shop up the road) suggesting the hotel had double charged me. After speaking to the fraud division it was clear that this did in fact happen as Ibis Hotel was reflecting as the merchant. The hotel outright denied this (even though it was conformed by the fraud division at my bank) and to this day, 5 days after checking out, my funds have still not been returned and I have had to file a dispute with my bank. This has resulted in my credit cards being blocked and my online banking being suspended. Luckily I have another bank card with me otherwise I would have been stuck in Accra with no access to funds as a result of the hotel's incompetence. The real cherry on the top was when I had an important business Zoom call but could not connect to the WiFi in my room to take it. I went to the reception desk and asked them if I could use a vacant meeting room that was not being used (as a result of not having WiFi access in my room which I am paying for). I was denied this request and was told there would be a GHS 100 charge. I reluctantly had to agree as the call was urgent and I had no other option. Upon checking out I received an invoice for USD 100 and was told that the meeting room I had used was in fact USD 100 (not GHS 100). This was almost the cost of my hotel room for the night. As I was on my way to the airport I had no choice to pay with my card that was not blocked due to the hotels incompetence (for services that I was paying for but did not receive). I essentially had to pay for a meting room for 30 minutes for the same price as my hotel room due to the hotel not providing the services (WiFi) as advertised and for which I was paying. Very disappointing and even more so disappointing that they could not do me a favor and let me use an empty meeting room with no charge after making me move rooms and double charging me for my stay which resulted in my credit cards and internet banking being blocked. Overall the experience was a nightmare from start to finish. Needless to say I will be avoiding all Ibis establishments at all costs. Absolute waste of money and a total inconvenience with no apology and no offer to try and resolve my problems amenably. There are plenty nice hotels in the area or AirBnb's in the Embassy Gardens with great reviews. I would choose anywhere over Ibis Styles Hotel. I hope this r

With a stay at Number One Oxford Street Hotel & Suites in Accra (Osu Klottey), you'll be steps from Oxford Street and a 3-minute drive from Accra International Conference Centre. This luxury hotel is 1.4 mi (2.3 km) from U.S. Embassy and 1.7 mi (2.7 km) from Ghana State House. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and lifeguards on site. For lunch or dinner, stop by Uno, a restaurant that specializes in local and international cuisine, and room service is provided. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. Make yourself at home in one of the air-conditioned suites featuring kitchenettes with refrigerators and ovens. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Smart televisions are provided for your entertainment.