Guest User
August 6, 2024
We were put up here for a family wedding that was nearby. Easy to find. We stayed this past weekend, 3rd and 4th of Aug 2024. First impression, especially for a hotel is very important. When we checked in,was a bit unfriendly atmosphere and the room was not very large. Getting ready, we happened to pull the bedspread down. The top sheet was dirty. So, we pulled the top sheet off and that had dirt and hairs on it. We called the front desk and they sent up the cleaning staff with new bedding. After removing the dirty bedding, a new set was placed on the bed. AGAIN, this was also dirty! Really? You would think that maybe housecleaning would properly clean before new guests arrive. The staff member called a supervisor. The end result was, that after going through 3 more sets, all with the same results, one was actually clean! The staff also checked the bathroom and changed out the folded towels and emptied the garbage. We stayed one night. There was literally no where else to stay as there were 3 other weddings going on in the area. So we were stuck here. I would advise to avoid The Hampton Inn and Suites on Lake Street in Addison IL. Do not recommend staying here. Happy that it was just a few hours we stayed after the wedding. We couldn't wait to get home and take a shower.