Hotel Thor

It looks like, the staff doesn't pay much attention to customers need Because, 1st I asked for a chair n table to put my riding gears, as they needed to be dried in air before next run, I asked for it 4 times and it didn't happen. 2nd thing, there was no AC remote control and i could set a temperature or on eco mode or a timer while I'll sleep during night, so I had to turn it On and Off twice using switch board during night, I asked for remote as well but no one helped. 3rd, tandoor was not ready but when I ordered tandoori roti they accepted order and then they delivered tawa roti, due to I slept after eating less, on top of that they were charging me for tandoori roti, so i had to argue a little to cut down that price. 4th, room key card was useless, whenever I go out of room, i had to call someone to open it again with key, They did some change to key card, like enabling it for 24 hrs but that didnt work and I had to keep calling someone to open room again n again, also they refuse to handover the key. Somewhere that raise a security concern because if I leave room for sometime anyone from staff could easily open my room n can steal something because keys were easily available under the desk all the time. 5th, they said that kitchen open at 8am in morning but today I couldn't even get a tea, where they said, kitchen is not open even till 11:30, when I was about to leave These scenarios made my stay worse I need atleast some sort of compensation

It looks like, the staff doesn't pay much attention to customers need because, 1st i asked for a chair n table to put my riding gears, as they needed to be dried in air for next run, i asked for it 4 times and it didn't happen. 2nd thing, there was no ac remote control and i could set a temperature or on eco mode or a timer while i'll sleep during night, so i had to turn it on and off twice during night, i asked for remote as well but no one helped. 3rd, tandoor was not ready but when i ordered tandoori roti they accepted order and then they delivered tawa roti, due to i slept after eating less, on top of that they were charging me for tandoori roti, so i had to argue a little to cut down that price. 4th room key card was useless, whenever i go out of room, i had to call someone to open it again with key, they did some change to key card, like enabling it for 24 hrs but that didnt work and i had to keep calling someone to open room again n again, also they refuse to handover the key. Somewhere that raise a security concern because if i leave room for sometime anyone from staff could easily open my room n can steal sometime because keys were easily available under the desk. 5th, they said that kitchen open at 8am in morning but today i couldn't even get a tea, where they said, kitchen is not open even till 11:30, when i was about to leave these scenarios made my stay worse i need at-least some sort of compensation. This picture i took to proof that there was no table or chair in the room as shown in images on website

Room was not clean, water got stuck in bathroom

It's nice hotel. Average rooms size. But food is good and quality food with reasonable prices. And very near to taj mahal just 5mins drive

Awesome stay. Clean rooms. Great service.