We stayed for 4 nights in a two bedroom bungalow and it was a miserable and uncomfortable experience, far below our expectations. The accommodation was basic, dirty, un-loved and scruffy. Examples of this were the recently replaced vanity in the bathroom that had not been fitted properly and the walls left unpainted and unfinished where the old vanity had been, broken and scruffy flooring, a kit set wardrobe that could not be opened or closed properly and as soon as i tried to hang something the whole rail fell down, old, worn curtains on flimsy rails, the kitchen was just a sink bench with some basic utensils sitting on a shelf under the sink, the fridge was dirty, the shower was hilariously bad; stained and tired with a shower head that didn't fit the holder so it regularly fell off mid shower, a pile of sand/dirt behind the bedroom door, along with spier webs, the bedding and linen was tired, mismatched and scratchy...the list goes on. The whole site is tired and unkempt. The advertising photos are very misleading. There are no outside lights and we arrived at night, to basically just an office building right by the road with no welcoming area, signage or path. After raising the owner, the surly Steve - read other 1 star reviews which expand on his poor manners - told us that we should just walk around the building, and then he shut the door on us. We struggled with our wheeled bags through the dark as there was no path, just dirt, and stumbled through the place until we found our room, with no help from him. The gardens are sparse, with broken light fittings and pathetic attempts at decoration dotted among them. Two doors from us there was a large rubbish pile, right next to another unit. The pool was small and green, and squashed between several units. It really was terrible. The lagoon is beautiful and the only redeeming feature. There are many other basic, clean and affordable self catering options on Aitutaki. Don't choose this place.
Outstanding
40 Reviews