Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères Reviews

Free parking at the hotel. Hotel room is nice and modern. Very comfortable environment. Breakfast is good with the basic selections. Sofa bed is big enough and can accommodate maximum up to 3 persons in a room. Highly recommended. Good location to access to Valensole and Les Baux De Provence.

Very well located and comfortable hotel. Spacious and clean room, hearty breakfast with a sweet and savory choice.

Enjoy your stay at the Novotel pont de l'arc

Next to the expressway, it is convenient to travel to the city center by car. Is the room an express hotel?

環境非常優美，比較安靜，小花園非常美麗，有免費停車場！對於自駕遊的朋友非常適合入住這裏！早餐比較豐富！

停車很方便，對於自駕游來説是非常友好的，但是公共交通就不行了。室外的游泳池，小朋友晚上還可以回來繼續玩水。

地址有點偏，其他還好

Very tired and shabby hotel. Stained carpets and badly in need of a lick of paint. Stayed for 3 nights as part of a trip to watch rugby World Cup. On the 2nd morning reported that the shower head had come off the hose. Got back to room at midnight and it had not been fixed. Not hard for housekeeping to have spotted the shower head sitting at opposite end of bath to hose. So 2 mornings out of 3 unable to get a proper shower. The hotel is understaffed. Hotel bar opening hours are a bit random. Overall this is a 4 star only in the eyes of Novotel. All in all my recommendation is “don’t unless you have no choice”

Nothing special when you see the hotel, far from the city center. We needed to call a taxi to get in town and it took us 16 minutes even if was in the evening hours. Room is big, furniture not so new. Loved the breakfast area and the food, but this will not make me stay second time there.

The location near the motorway but still in a quiet area was really good. The pool and restaurant were excellent and all the people working there were really nice and helpful. We had a problem with the room that smelled of cigarette. The lady from the reception provided an air purifier and it helped. The cleaning of the room could be better.

This hôtel has it all. The staff is very professional, helpful. The romm are large, modern, well equipped with a fridge, Nespresso machine, King size bed ver confortable, extremely clean. There is a restaurant with view on the garden, there is a bar. The breakfast buffet is royal.

I would anticipate that I am a platinum Accor hotel member , so by definition I had the pleasure to see hundreds of novotel in the word . Positive : -good breakfast and wonderful location in the garden . -open and common space quite clean and welcoming . Negative : -moquette in the room is more than obsolete , very dirt and with a really bad smelt . -most of the staff people are not speaking English at all , both during breakfast than at the bar . It has been hard even to have a bottle of water ….this is really not acceptable . Please consider these comments as an incentive to do better . Hotel is nice and few improvements are really needed . This is a Novotel below the standard .

Freshly renovated rooms (January 2024) with modern decoration. Pleasant exterior, greenery, flowers, ping-pong table, pétanque court and swimming pool (closed during our stay). Classic Novotel breakfast, nothing extraordinary. We enjoyed ourselves at the hotel restaurant. Impeccable service, thank you! I removed one star for the very unfriendly staff. The evening receptionist doesn't look up from his cell phone when we pass. At 3 p.m., the maid had still not come, although we had asked in the morning for our room to be cleaned, we even gave up cleaning! Please note: Tesla socket in the hotel parking lot.

Normal room nothing more. Incredible bathroom: the water in the shower is hot and cannot be regulated. And this shower is a large, entirely “molded” plastic tray, like for a boat or a camper van. I've never seen this in a hotel! The restaurant offers a very very limited choice.