Find the Best Aix-en-Provence Hotels

l'accès a l'appartement 6 personnes se fait par l'arrière du bâtiment qd la réception est fermée nous sommes arrivés tard donc pas de réception valise tirer sur l'heure et la boue car l'arrosage automatique était enclenché nous avons été trempée alors que j'ai une enfant malade. laborieux. volet cassé, sol sale, tiroir meuble salle de bain cassée, tringle instable. les photos n'ont rien à voir avec la réalité même la piscine toute petite alors que les résident sont nombreux pas de place pour tout le monde. le jour de notre départ le personnel n'a pas voulu posez l'insuline de ma fille dans un réfrigérateur inhumain. pendant que ma fille était au toilette un homme du personnel est rentré par une porte soit disant condamné avant le Check oout sans sonné à la porte c'est vraiment Irrespectueux et pas professionnel. je ne reviendrai plus l'expérience a été laborieuse pour 2 nuits avec enfants de 14 et 8 ans.

My wife and I recently visited Provence for three nights, and stayed at Chateau de la Gaude because we had read great things about this relatively new hotel, and it seemed to offer a lovely, quintessentially French setting. This boutique hotel did fit what we were looking for in many ways, with its impeccably restored historic buildings that are fully updated and modern on the inside. However, we were disappointed with the service, which was simply not at the level of a true five-star hotel. Pre-Arrival Experience: Prior to our stay, I contacted the hotel by email on several occasions to help plan our stay. I asked for help in booking dinners and planning transfers, including from the airport on our arrival, and then to our next hotel on the Cote d’Azur at the end of our stay. I thought the transfer costs, while not cheap, were actually fair given what other hotels on our trip were charging for the same services. As an example, the airport transfer is 110€ each way, and other hotels were charging almost double that amount for similar distances between hotel and airport. The communication prior to arrival was great. Sarah in particular went out of her way to respond promptly to each of my inquiries, and I felt really confident that everything was well taken care of prior to arrival. I think this gave me a false sense of how service would be once we were there. Arrival Experience: We arrived at M****ille Airport on a morning flight, just before 10:00 am. The driver arranged by the hotel, Eric, was waiting for us with our name on a sign just outside of baggage claim, and he was just incredibly nice and welcoming. He took us out to a van and had us quickly on our way. He was also our driver to our next destination at the end of the trip, and I was so glad that the hotel had booked him on both ends of the trip. He was a great driver and just did a perfect job. The hotel’s website specifies that airport transfers will be in a Tesla Model X, and this was not that, but instead was a standard Mercedes van. We didn’t have a problem with it really, and like I said, we thought the driver was great. However, it could be disappointing to think you’re being picked up in a Tesla and not have that. The drive from M****ille Airport to the hotel was easy – just under 30 minutes at a time of day with minimal traffic. When we pulled into the property, I was a little surprised that none of the staff were around to greet us. Since we were arriving in a transfer booked by the hotel, it would have been easy to coordinate with the driver to be ready to welcome us. When I walked into the small lobby/reception area, the staff just seemed surprised to have an arriving guest. The staff member who checked us in did seem well-meaning though. She was helpful, and apologized profusely for the fact that our room was not yet ready, even though it was well before standard check-in time. She told us they would expedite room cleaning so we could have the room by noon, which w

4-night stay Upside: (1) Space - limited-service apartment concept. Separate bedroom, bathroom, toilet, kitchenette, living room & balcony (within dining table) (2) Location - nearby supermarket & gym (not affiliated with Adagio); walking distance to the old town (3) Laundry room - located near reception; takes credit card payments; but there's only 1 washer and 1 dryer, so plan ahead (4) Quiet - inward facing apartments don't get street noise and face a pleasant internal courtyard Downside: (1) Air-conditioning issue - apparently, there was an ongoing air-conditioning fault affecting some apartments, including the first apartment we were assigned at check-in. Also, apparently, guests were supposed to have been informed about this, but we weren't. None of the correspondence we received prior to check-in mentioned it, neither did anyone mention it at check-in. Initial response when we queried why the apartment wasn't getting cool was the offer of a standing fan. This was completely unacceptable given the high summer temperatures (＞30C) in a west-facing (afternoon sun) apartment. It would have been too uncomfortable to sleep, even with a standing fan. Not to mention the lack of transparency. After further enquiries, including regarding repair timing (several days!), suddenly another apartment, with functioning air-conditioning, became available. As Adagio is part of a major international hotel brand, issue could've been better handled by offering affected guests, whether in advance or at check-in, the option of (a) transfer to a similar-class property (in-network or otherwise) at no cost; (b) full refund; or (c) fully-transparent ”informed” acceptance of apartment with faulty air-conditioning.

Clean. Good location There was false alarm in the midnight, which made me awake for a while

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Wery good and Comfortable , clean, calm Hotel, with profesional People on the desk In the Kitchen and Restaurant also With good French Vino and Great french Food ... from 1 to 10 is 100 Bravo and Thank you for your great hospitality and profesionalisme!!! Hugs to all In Hotell Birdy Aix En Provence-France Next time we will Chose BIRDY HOTELS

A lovely find not far out from the centre of Aix En Provence. The reception is clean and welcoming, the reception staff are helpful and the bar is good. Our room was budget style, but adequate. We found it difficult to regulate the temperature of the room . They provide tea and coffee making facilities, a safe, and a fridge. The breakfast is much better than average and the serving staff work hard. The evening meals were exceptional; Really good quality and delightful staff on hand to help as required. Well worth a visit.

This hotel doesn’t have Nottingham good. The breakfast isn’t something interesting and they put the dirty spoons with the cloran spoons soemthing really dirty. Also the air conditioner is really hot and you can’t turn it off being very uncomfortable when you sleep. The showers doesnt have any protectors and people can go in and see you and when you take a shower when you finish the floor is wet! And the bess are the worst things here. The single bed has got a shelve near to your head and you Kick your head with the selve when you get up and the single bed doesnt have any pillows. Pelease don’t go to this hotel if you want to have a good experience becáis e the o lh ghingheri that you will have is turn back home as fast as you can