Guest User
August 17, 2024
Very unique place. We found the peace we were looking for after stressful weeks. You can plan your stay and select what you like to eat, drink, room scent, pillow type for your room, right from the menu. Great variety of food around and nice pools to relax. There’s a very good environment and all the staff is very friendly and respectful, extremely professional and attentive every time. We felt like royalty every where we were. We are very thankful to everyone in general, from Maria and the pool concierge , Dulce in Housekeeping, Lisset , Valeria and the bartenders at the lobby area / cafeteria, to the very sweet KarenJaquelin Munoz at Resort Services, our beloved Local Host Ismael Vargas, both made our stay wonderful without even leaving the hotel. Five stars treatment at its best. Alex at the spa , very well oriented, and finally, kind of sad for forgetting the name of the young gentleman that made it possible for us to get a higher level of membership. Perks with the agin!!